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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

The initial overhaul of the GMT Master was completed on time, and it looked great. Over the next several months, I noticed a little stickiness in the winding action, so I arranged for a little warranty work with WatchRepair, and they were very helpful through the process. My watch came back quicker than I expected, and they even buffed out a few scratches I made in the crystal since the overhaul. Yes, this was a warranty situation, but they certainly back up their warranty promise, and go "above and beyond" to make things right.


Scott LeMay
Germantown, TN
December, 2010

I worked with Jeff Herman at WatchRepair.net in Nov/Dec 2010 and had them repair and clean my Rolex watch. The price they quoted to clean and repair my watch was significantly less than the Rolex quote I was given locally. In addition WatchRepair.net only took 30 days to perform the work versus 60 to 90 days from Rolex. I love my watch and am very happy with the result. I am glad I sent it to them and would recommend them to anyone!


Rebecca Dahlquist
San Antonio, Texas
January, 2011

I recently had service/repair work done on my Omega Seamaster. The work was completed in a timely manner and returned looking better than when it was sent. The work is not inexpensive, but then again, you get what you pay for. The nicest part of the process the the communication with the staff. I appreciated the emails to know that the watch was received and the updates along the way.


John Goodship
Edinburg, Texas
January, 2011

Thanks for overhauling my Breitling Vintage 806 Navitimer, recieved this afternoon 1-06-11 in prestine condition, looks as it did when it was new!


Joseph T. Duyssen
Hasbrouck Heights, NJ
January, 2011

SENT IN MY FATHER’S ’52 OMEGA WATCH FOR AN OVERHAUL. (THOUGHT IS WAS TOTALED, DUE WATER DAMAGE). JEFF AND HIS CREW SPENT THE TIME AND RESEARCH TO GETTING BACK TO LIKE NEW SHAPE. NOT ONLY DOES IT KEEP PERFECT TIME, IT LOOKS LIKE NEW!!! IT DID TAKE SOME TIME, BUT THEY WERE WONDERFUL AND KEPT ME UP TO DATE AS THE WORK PROGRESSED.


JOHN POPLAWSKI
SAINT CHARLES, ILLINOIS
January, 2011

Jeff; I received my Panerai PAM89 watch back and it looks FANTASTIC. Given how special this watch is to me, I was hesitent to send it out for a general overall to someone I didn’t know. You took excellent care of my watch, were pro-active and responsive with regular status updates and found a way to return my Panerai ahead of schedule. I am impressed with you and your company, and will not hesitate to use you again and to recommend you to my friends. Thanks for a job well done!


Joe Gifford
Wayne, PA
January, 2011

My 27 year old Sea Dweller needed some fairly major cosmetic repairs. I had tried some local watch repair shops with poor results. After an Internet search I located WatchRepair.net. Keeping in mind the possibility of a ripoff I conducted my due dilegence (not just BBB but with state and local law enforcement) and got back only positive info. I took the plunge and sent my watch to them. The whole experience was FIRST RATE! Very up front about work to be done, parts & cost. Very communicative through whole process. I’ve had the watch back for a month now (I’ve waited to give a review until I was sure of the repairs) and the repair work was first rate, the price very fair. Any Rolex work I need in the future will go to WatchRepair.net.


Joseph Gross
Portsmouth, NH
January, 2011

Hi Jeff – I just wanted to let everyone in the world know what a fantastic job your people did when repairing my Brietling. I was very sceptical when first reading you website, and thought to myself "will this be the last time I see the watch" Much to my suprise, not only did you repair my watch for less than expected your people noted that there was an additional part which needed replacing and did it at no charge.  Watch works perectly and looks just like new. Please continue the excellent job you are doing and the rewards, both finanical and moral will make life a better place for all. It is wonderful to come away with such a nice feeling of complete satisfaction. Ernest McCombs


Ernest L. McCombs
Dallas, Texas
January, 2011

I received my Rolex Submariner back a couple of months now. And the repair workmanship and overhaul cleaning to my watch is outstanding.


Stephen Thomas
Maryland
January, 2011

Jeff and his staff were not only very professional, but also very helpful in restoring my Rolex Explorer II to its original condition. I would recommend WatchRepair.net to any fellow friend in need of a repair.


Dr. Thimothy D sines
Cumberland, MD
January, 2011

I have just received my omege seamaster watch after repair by Watch Repair and am delighted with the finished condition with everything working perfectly. Would recommend highly.


Michael Lea
Florida
January, 2011

After reading your testimonials and speaking with Jeff and his staff, I felt comfortable mailing my Rolex GMT-Master. When ever I called I received a status update of my watch. I’ve since received my watch and it looks brand new. I was surprized and impressed to receive the old/worn parts as well. Great job ! Very impressed with the whole process. I’ll be using Watchrepair.net in the future. Thanks


Tom Frailey
Lake Park, Ga.
January, 2011

WatchRepair.net repaired my Brietling flawlessly! Jeff Herman, the CEO, took the time to check, after the watch was returned to me, that I was satisfied. I said " Jeff, it looks like the day I bought it!". I highly recommend this service to high-end watch owners. The entire process was seamless and timely!


Edmond J Seifried Ph.D.
Bethlehem, PA
January, 2011

I am very pleased with the service I received for my vintage Omega De Ville watch. It took a while to get it back but not because of Watch Repair but because Omega has stopped making the parts. I really appreciate all you did and the watch is running!!! The price for the repair was also very reasonable. I will certainly recommend this company to firends and family.


Ulla Lehman
Minneapolis, MN
December, 2010

I had my Omega Constellation watch serviced by WatchRepair.net… It took a while to get the parts needed from Switzerland, but when I got it back all I could say was: WOW. Jeff and his team did a REALLY nice job in restoring the watch to its initial state. It looks and works like new. Thank you, George


George Lukasiewicz
Portland, Oregon
December, 2010

It’s been a few weeks since my repaired Tag Heuer Kirium was returned to me and I have to say it looks great and is keeping perfect time. Please accept my thanks for a job well done and rest assured I’ll be contacting your organization again the next time my timepiece needs attention.


Dennis Gould
Orlando, FL.
December, 2010

Thank you for retuning my Rolex to me in a like new condition. I am delighted to be wearing it again. When my watch stopped working I let it sit on my desk for at least three years…afraid to trust it to just anyone. I found Watch Repair on the Web. I called, Jeff Herman answered the phone and reassured me that my watch would be cared for in a professional manner. From the moment I sent the watch to Jeff till getting it back; I was kept informed of its progress through the repair process. Even though my watch was in dire need of attention, the estimate for repair never varied. I give Watch Repair a 5-star recommendation.


Bonnie McKenna
Kingwood, TX
December, 2010

I entrusted my Breitling Chronograph to Watch Repair and I am so glad I did. When I received my watch I could not believe how beautiful it looked. Honestly, it looked brand new and the bracelet looks as if it had been replaced. Thank you all at Watch Repair


Gary Asher
North Kingstown, RI
December, 2010

Thanks for the quick turn around service and what a great job your company did on my Omega Seamaster 300. It looks just as good as it did when new back in the ’60’s. I think your company is very professional and I am so pleased with the results. Keeping good time and looks like new. I recommend everyone that may read this to send your watch to Watch Repair.net if you are in need of good old fashion service.


Charles Matula
Rockdale, Texas
December, 2010

I sent an IWC Ingenieur Chrono in for service – not so much for price but for a better turnaround time, other shops had quoted up to 4 months for a routine service – just insane. My watch was back in my hands in about 6 weeks, everything appears excellent and the watch runs perfectly. Communication was good and I have no complaints at all.


William Smay
Bellevue, WA
December, 2010
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