While on a recent three week visit to LA, I wanted to get my Old Navitimer II serviced – which is difficult in South Africa. Immediately after e-mailing WatchRepair to find out if they could do the job in the limited time available. Jeff Herman phoned me back immediately, assured me they could do the job, and set the process in motion. I was impressed that they shipped a pelican case to me immediately, and confirmed when they had received the watch (in Florida) a couple of days later. Shortly afterwards I got a quote with details of the work that needed to be done. They kept me up to date with progress on the service. They got the watch back to my wife in LA before she flew home. I am delighted with my rejuvenated watch. What most impressed me most about the service from Jeff, Marc and team was their frequent communications and their rapid response to my queries.
Altogether a very professional service. I would not hesitate to use them again and to recommend them to any of my friends who need service or repairs on a high quality watch. Thanks Jeff and team for a great job.
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