Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
WatchRepair.net did an absolutely SPECTACULAR job on my 1976 Omega Seamaster Chronometer f300 Hz watch. I had worn that watch nearly every day from the time I purchased it until it stopped running about 30 years ago. I had tried off and on in vain to get it fixed ever since. One of my children had even surreptitiously taken it to a jewelry store to have it repaired. It was there nearly three years before they gave up! In a websearch some months ago, I came across WatchRepair.net and gave them a call. I spoke with Jeff Herman who was confident that he could get it running again. This turned out to be an extraordinary challenge, and it took awhile, but the result was beyond anything I could have hoped for. I honestly think my Seamaster looks better than the day I got it. Every detail of this watch has been reworked to perfection. It is stunning! I could not give Jeff Herman and WatchRepair.net a higher endorsement.
Rick Jones
Germantown, TN
June 2017
My Omega Seamaster watch that I have had since 1957, started to loose time. I looked online and found Watchrepair.net. After speaking with their master timekeeper, arrangements were made to have my watch shipped to their location. The shipping package came to me within just a few days, it was a well fortified shipping container along with all the needed materials to safely send in my watch, leaving no doubt that it would arrive safely, withstanding gorillas. The Omega needed a good overhaul and cleaning which the watch never experienced. For shame!! They also refinished the dial, replaced the crystal, the mainspring and a number of other parts. Now the watch looks brand new again! It will outlast me. Satisfaction achieved.
EUGENE MARTINI
Pickerington, OH
July 2017
I received my vintage Omega Speedmaster watch last Friday. I am extremely pleased to have my watch back in working condition. It is keeping time perfectly and it is a true joy to be able to wear it again after so many years. I frankly thought the watch was irreparable but you did what I thought was the impossible. Thank you very much for repairing a watch with so much sentimental value for me.
Adrian Vilalta
San Diego, CA
July 2017
In 1962, my mother had given my father an Omega watch for their 15th anniversary. My dad passed away July 14, 1983, and for 34 years the watch was kept in my jewelry box. It was definitely showing it's age and decided to have it restored to pass the watch onto my husband for our 21st anniversary. I contacted, by email, WatchRepair.net and Jeff Herman called me within a day or two. The company sent a prepaid watchrepair package with directions on how to pack the watch and send it back to them. It was evaluated and we agreed to proceed with the restoration. It was sent back to me two days before our big day. My eyes filled with tears when I opened the box. The restoration was extraordinary!! So handsome just like it looked back in 1962. The only issue watch that the new watch band they put on was too short to fit my husband. As soon as I called and explained the issue, they sent me out a longer watch strap with a return label to send back the first one. I can't say enough about their professionalism and attention to detail. I highly recommend Jeff & Robin at WatchRepair.com
Linda Farrell
Waterbury, CT
July 2017
I had used Jeff a few years ago and had very good service on my Omega Seamaster. When my watch recently needed some repair I again contacted Jeff. Again the entire process was smooth, professional, and without worry of being a victim of fraud. I just received my watch back in perfect running order and looking like new. I'll be sending my vintage Rolex GMT to Jeff in the near future for a long overdue service.
Larry Webb
Sierra Vista, AZ
July 2017
I have to say that I was a little apprehensive about sending my Rolex watch through the mail and to a repair service that I found in the internet, but after reading some of the testimonials and talking to Jeff Herman, the owner. I felt better about it. The whole process from start to finish went very smoothly. In just a few weeks, I got my watch back and it is working great and looks new again. Thanks, Great service!
Pablo Capote
Pembroke Pines , FL
July 2017
My Omega Speedmaster Watch runs great.....looks great. Satisfied customer.
Thomas Hueneke
Salem, OR
July 2017
My Rolex Datejust looks new and runs like new. Thanks for a great Job!
James O. Horn
Mineral Bluff, GA
June 2017
First I must say that I don't know Jeff Herman personally or anyone employed by him. I have had him service my 35 year old Rolex Sea-Dweller several times over the last seven years, most recently in June of 2017. Every time the quality of the work done has been excellent and it has been completed within the promised time frame. Communication with Jeff and his company could not be better. I've had nothing but positive experiences dealing with him and have no reservations about recommending him to anyone in need of quality watch repair.
Joseph Gross
Portsmouth, NH
June 2017
Great job repairing my Rolex GMT Master. Looks like it did when I first bought it 35 yrs ago. Thanks for a great job.
Dan Morton
Pensacola, FL
June 2017
My 12-year old Panerai Luminor Submersible Titanium had a problem with the stem that prevented me from changing the date or the time. I could not find a place that could fix it locally in Colorado or Las Vegas. I looked on line and sent it took a chance and sent it to these guys. They were competent and professional, and did a good job quickly. They communicated well and had good packing materials. I would not hesitate to use them again if I had another problem with one of my watches that could not be fixed locally. I took the time to write this because when I looked at their testimonials the first time they seemed heavily concentrated in the Rolex world (and I have a friend who says "I have more than 80 watches in my collection and I don't have a Rolex). Anyways, they did a great job on my Panerai!
Brian Leitch
Golden, Colorado
June 2017
This is the second time that I've used Jeff Herman and Watchrepair.net to service my Rolex Submariner. I could not be happier... Jeff stayed in touch with me throughout entire process and let me know what was going on with my watch and it's repair. I would highly recommend this company to any one that is looking for the repair or servicing of their watch. In this day and age, it is very difficult to find trustworthy service and repair companies such as this one. They are one of the best I've dealt with!
Kent Martin
Roanoke, VA
June 2017
I sent my Rolex Oyster Perpetual Datejust watch off to WatchRepair.net after talking to Jeff Herman, the owner and felt very safe in doing so. The packaging they sent me to send my watch to them was very secure. He called a couple of times to tell me what was going on and the estimate for my service and repair. I was very pleased and my watch came back today and looks brand new and runs perfectly! My husband and I will definitely use them again!
Linda Austin
Ashland City, TN
June 2017
I just received back my Patek Philippe Repeater pocket watch from WatchRepair.net, and I am absolutely delighted with the restoration. This timepiece was given to my father, Bishop Henry Wise Hobson II https://en.wikipedia.org/wiki/Henry_Hobson by a distinguished parishioner. This watch had not worked for years and after several attempts to find a capable watchmaker, I came across WatchRepair.net in a Google search. After speaking with the owner, Jeff Herman, I decided to proceed in having this valuable family heirloom restored. The watch now performs excellently and will remain a significant and beautiful heirloom in my home.
Henry W. Hobson III
Sedona, AZ
June 2017
I am a successful business owner myself. I am originally from the NYC area. so I am familiar with,and expect fast professional service. My husbands beloved Tag Heuer was acting up. After several attempts at the local jeweler I decided to try WatchRepair.net. They were professional and precise. The watch was repaired and returned exactly on time for Father's Day. Communication during the whole process was outstanding. We have several other fine watches and will only use Watchrepair.net.
Hope Tinsley
Spring Hill Florida
June 2017
Jeff did a great job with my Breitling Navitimer. A complete overhaul was performed along with a total polish and cleaning. The watch is approximately 13 years old and looks like new. The watch also keeps excellent time. Thanks for a great job Jeff!
Guy Taylor
Pensacola, FL
June 2017
I have to say I was reluctant about sending my Tag Heuer Aquagraph, my favorite watch, to be serviced. WatchRepair.net appeared to have a great reputation however, so I entrusted them with it. I just received the watch back and, honestly, it looks brand new! Besides all the scratches being removed, they replaced a stripped crown and now the watch winds as though it's new again. I will definitely be sending more of my watches soon to be serviced. Thank you!
Eric Hodska
Monroe, Connecticut
June 2017
I have worked with Jeff on a couple occasions and have found him to be very professional. I was completely satisfied with my time piece each time it was repaired. This time was no exception. He serviced my Rolex Master GMT and it is now running to factory spec. The process as always was simple and straight foward ...I will be using Jeff for future watch repairs and highly recommend his company...Marc
Marc Fortney
LaCrosse, Wisconsin
June 2017
Great service! Received my watch yesterday and it looks beautiful. Loved the thorough attention paid to the mailing to and from the repair location. Packaging very substantial so as to protect the time piece. Well done, trust worthy!
Donna Douglass
Girard, PA
June 2017
I received my Seamaster as a birthday gift from my dad 17 years ago. It was worn perhaps once a month and went with me on several dive vacations. I was dismayed when it stopped working and that there are very few certified Omega repair options. I found Jeff's website and after emailing him I received a personal call from him. The watch has a lot of sentimental value to me and I appreciated the personal service. Jeff called a few times to give me updates and a few components needed replacing. His pricing was honest and upfront. Just over three weeks later I received my watch back carefully packaged. It looks and functions like new! Many thanks to Jeff and his staff for their fine work.
Kevin Blake
Medina, OH
June 2017
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