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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

After Mark, Jeff and the entire team did a great job on my wife’s 40 year old Rolex Ladies Oyster Perpetual Date watch, I sent them my 40 year old Rolex gold/stainless Oyster Perpetual Date watch because it hadn’t worked properly for the past couple of years. When it recently came back it looked like a brand new Rolex, and is working perfectly. Thanks you guys, the watches have a lot of personal meaning for both of us.


Dick Rhodes
Green Valley, AZ
May, 2020

After my father passed away last year, I discovered a box with a couple of old watches. One of the watches was a 1951 Lord Elgin that was given to him by his mother when he graduated from the University of Texas in June of 1951. I remember he wore this watch until the early 60’s, so when I found it, it brought back memories. Of course when I found this watch it didn’t work, I couldn’t even wind it and the stem was bent. I started looking online for a place to send the watch and I found WatchRepair.net. I read the reviews and they were positive so I sent in a request for an estimate. Jeff called me a few minutes later and ask for pictures, I sent him pictures and he called back and said he could overhaul the watch and gave me an estimate. After he received the watch he called back and gave me a definite price, which was the same as his estimate and I told him to go ahead with the repairs. I couldn’t be happier with the results, the watch works perfectly and it looks great. The case is gold plate and there are some areas where the plate is worn off, not too noticeable and it still looks great. They polished the crystal and I added a nice alligator band. It took 3 months to get it back but I can understand it’s not easy finding parts for a 69 year old watch, worth the wait.


Scott Barker
Seguin, TX
May, 2020

Sent my Rolex in with a broken mainspring. Was returned several weeks later in like new condition, polished to perfection. Fantastic job in every respect!


David Ashwander
East Texas
May, 2020

My 20 year old Seamaster 300 now looks like new and is as accurate as a new chronometer.
I couldn’t ask for more.


Larry Altman
Houston, TX
May, 2020

The service is as advertised. Efficient secure transport of my watches and thorough repair including polishing. I have had two brightlings and a Rolex done to my total satisfaction. Highly recommend the service


Andrew Stanton
Las Vegas, NV
May, 2020

Great service, good communication, and fairly quick turnaround. I was hesitant to have my Omega serviced through the mail but these guys made it safe and painless.
Highly recommend them and will use them for future needs.


Robert Matthews
Raleigh, NC
May, 2020

I recently sent my Omega Seamaster Professional to Marc and the staff at WatchRepair.net. They were professional, forthcoming and kept me informed about the status of my watch. They did what they said they would do, when they said they would do it and for the price they quoted me. This was a very good experience and I’d definitely use them again.


Alan Johns
Jackson, TN
May, 2020

Prompt , secure,and very responsive to questions. Watch is 20+ years old and now looks new. No work performed without authorization. My Omega Seamaster will now continue to be my go to watch for years to come.


Erskine Funderburg
Pell City, AL
May, 2020

Recently I made arrangement to have my two tone submariner evaluated and serviced. The process was exceptional as was the repair and reconditioning if my watch.

As a collector, I will be back with any other service needs!


Bruce S. Zaccanti
Chicago, IL
May, 2020

Hi mark
I revived my omega on Thursday it’s looks very nice
Like a new and it works perfect.
I want to thank you for the good job that you guys did
And I was happy with the price too
Again thank you for every thing


Abraham Kivity
Valley Village, CA
May, 2020

To Jeff & Team:
I have had my Omega Seamaster DeVille since 1970 and have worn it daily. Over the years, I would have it serviced at authorized Omega dealers until several years ago when it became difficult to find one. Looking on the internet I came across WatchRepair.net and after reading several reviews I called Jeff. He told me about the Master Watch Repair personnel on staff, how they secure the transport of watches to & from clients, and how their process worked. I decided to give WatchRepair.net a try and I couldn’t be happier that I did. My watch came back looking like new and more importantly it worked exceptionally well. Fast forward to the present and after several more years of hard wear (I wear it golfing, at the gym, and everything else I do) it was losing time, the stem pulled out when I tried to change the date, and overall pretty banged up. I contacted Jeff and explained the situation and arranged to ship my watch to him. Jeff called me back several days later after they had an opportunity to assess my watch’s condition. I was given a detailed explanation of what was needed and the attendant cost. My decision was to proceed with the repairs. Today, my repaired watch was returned to me and when I opened the package I was pleasantly surprised to see what looked like a “new” watch. The watch case had been polished and all the niches & scratches were removed and a new crystal capped off the new appearance. Operationally, the watch appears to running perfectly and I couldn’t be happier. I may start treating my watch better as it and I are getting a bit older but I know I’ll always have WatchRepair.net available should the need arise. A big Thank You to Jeff and his team for making the process easy and seamless.


Ken Bower
Castle Rock, CO
May, 2020

At first I was hesitant to send my Omega Seamaster watch to anyone from online but after seeing all the positive reviews and the professionalism of Jeff and the WatchRepair.com crew I was sold. The shipping method was absolutely secure in every regard as was the return today. The watch looks and runs great. Looks like new actually and since I’ve worn it daily for the past 19 years that’s quite a statement to make but it’s true. Thanks Jeff and crew for a job well done.

John A


John Armstrong
Peoria, IL
May, 2020

From the very first contact with Jeff and Marc the service was impeccable. Their process was explained to me in detail and any questions I had were answered professionally.
My Baume and Mercier was shipped to them with a missing crown and stem and needing an overhaul. Shipping was quick and easy, and the level of detail even in shipping was confidence inspiring. I was contacted by Marc to give me a costing on repairing my watch with a detailed explanation of time frames.
The turn around time was so much quicker than I anticipated especially in the uncertain COVID era. This is really a case of over delivering!
I was contacted by Jeff and Marc to let me know my watch was ready and to confirm my return shipping address.
My Baume and Mercier looks amazing and runs as smooth as silk. I can highly recommend the service and quality, and I plan to have my entire collection of luxury watches serviced by WatchRepair.net as they come due for servicing.


Dr. Hendrik Lai
Wausau, WI
May, 2020

I have a vintage Omega Seamaster. It’s has been in my family for over 40 years. Sent in for repair and cleaning. Did a great job and looks great also. Wearing it as I type.


Michael Facchiano, Jr
Pittsburgh, PA
May, 2020

Work was done perfectly and on time. I would recommend Watch Repair.net to any one requiring service on an expensive watch.


Larry Posner
Gurnee, IL
May, 2020

I just received my watch back from service and I am most pleased. It looks like a new ROLEX and has kept perfect time. It is a pleasure to wear again. I would highly trust and recommend using them again.


Kermit Ferrell
Pittsburg, TX
May, 2020

WOW!!!!!!! Watch looks and runs better than when I bought it 21 years ago!! THANK YOU!


Ken Buckley
Boston, MA
May, 2020

Watch Arrived, looks great runs great. Great secure packaging. It was like the commercial, it was exactly on time. Your team did a great job, well satisfied.


Ken Schroeder
Findlay, OH
May, 2020

My Ladies’ Presidential Rolex is by far the most valuable piece of jewelry that I own. It is my go-to item to wear to important business meetings, social events and any place that I need to “dress to impress.” After living in Dallas, Texas for 31 years, I recently moved back to Lubbock, Texas to be near my family.

Shortly after moving, I took out my watch, and it wouldn’t wind. Imagine my surprise to find that there was not a single watch repair service in Lubbock that had anyone qualified to repair a Rolex.

I discovered WatchRepair.net on the Internet. I was SO wary of sending my watch to some online company. But, I decided to check them out with the Better Business Bureau. There I discovered that they had an A+ rating and no unresolved complaints. I decided to request a quote from them and received a shipping box that appeared to be indestructible. In addition, I received several pages of testimonials from highly satisfied customers. Still, I was afraid to ship my watch across the country to a company that I discovered online. After all, the testimonials could be fake.

So, I did the unthinkable–I actually called several of the people who left testimonials. To my surprise, they were real. These satisfied customers were all too happy to share the good experience that they had with WatchRepair.net. So, I took the plunge and shipped my watch to them.

I received the watch back in less time than they had told me it would take to overhaul and repair it. It looks brand new and it is working perfectly. I would highly recommend them to anyone with a valuable watch that needs cleaning and / or repair.

Another satisfied customer,

Rebecca Coomer
(214) 755-6557


Rebecca Coomer
Lubbock, TX
May, 2020

Found watchrepair.net on line searching for a high
quality place to work on my Breitling Chrono.
After reading some testimonials and speaking with them decided to give them a try. (Local repair messed it up) Sopke with them got a quote and mailed it in.. Service was great, got honest quote and super shipping which was very easy for me. Got my two tone Breitling back and looked like new. its beautiful and running great at this time.. Have not had much time on it since returned. But shipping and service was top notch… I will use them again and highly recommend them…
Thanks to watchrepair for the great job.
Chuck


Chuck Litaker
Denton, TX
May, 2020
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