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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

This is the second time I’ve used WatchRepair.net. The first time they got my 1947 Rolex running again and it is keeping perfect time. This time they worked on my Omega Seamaster Polaris. I sent the watch in on August 1st, and it is being delivered today, August 17. I highly recommend them.


Glenn Bauer
Kailua, HI
August, 2019

Dear Mark,

A watch is like an old friend. It is with you every day. Trusted and cherished through good times and bad. Sometimes a symbol of success or just something special that you bought that has a special meaning. My Omega Seamster Professional has always been that sidekick on my wrist. Faithful, dependable, and a part of me. Then it broke and was in need of a new life. Watch Repair restored it to perfection and returned it as beautiful and functional as the day I bought it. Great to know that leap of faith in surrendering it for repair was one of the best decisions I have ever made. Thorough, professional, and caring in our communication and end result. Please forward my best wishes and sincere appreciation to the staff that did an outstanding job ! If ever I have an issue, I know who can restore the smile and relieve the fear or loss of my sidekick. Watch Repair is Great ! Thank You !!!!!


Michael Martin
Tyler, TX
August, 2019

Once again my Rolex has been serviced by watchrepair.net. You say once again, they did an excellent service the first time so I sent it to them a second time. What better review can I give. Jeff and Marc excellent service excellent, excellent communications and once again my Rolex is in pristine condition.
Your Customer an Friend
Patrick Totaro


Patrick Totaro
Tom's River, NJ
August, 2019

My Datajust Rolex stopped and the winding gear apparently didn’t work. My wife did some research and found this website with positive reviews. As a retired homebuilder, my career was one of constant risks and I correctly assumed these guys were OK. I spoke with Jeff, who explained their program, and I sent my watch. Jeff called with what was needed for repair and the associated costs which I approved. A couple of weeks later, Jeff contacted me to affirm my mailing address an the watch appeared a few days later. It work perfectly, shines brightly, and I am completely satisfied. I certainly recommend them based upon my personal experience.


Gene Hahn
Atlanta, GA
August, 2019

Watch is as new keeps excellent time


Christoph Weigt
Anniston, AL
August, 2019

I had problems with my Rolex and was looking as to where to take it. My wife one day came to me and told me she had found a place in Miami. I was skeptical since I had never heard about Mark at this company. We took a chance and send it to him with a kind of unease about it. I have to add talking to him a few times on the phone gave me some ease. I was told it takes a curtain time and once he had my watch, looked it over and gave me a call back and told what was going to be done and a time of how long it would take. Right on time was my watch completed, he send it back to me and now came the surprise. My watch looked like it just came from a showroom. All was well and all I can say a job well done. I can only recommend Mark with all honesty and say I am more than satisfied. They did exactly as promised and I am extremely happy.


Klaus Klosterman
Bonita Springs, FL
August, 2019

I have great confidence in these guys. They are truly lovers and collectors of watches and are helpful to offer insight into a variety of watches. Trust them with their skills and business ethics.

They keep you informed every step of the way and stand by their guarantees.


Dave Austell
Spartanburg, SC
August, 2019

I sent my 49 year old Omega Speedmaster to Mark and Jeff for repair and was very pleased with every part of the process. Jeff called me with an estimate and turn around time and everything was right on time. I could not be more pleased with the work they did and to have my old friend back and running like new again. Great people to work with. Thanks to all of you for a great job.


Jim Caldwell
Duncan, SC
August, 2019

I’m so happy!
This is to let you know I received my Breitling watch back from you as you promised in “as new” condition. The broken part was fixed and the watch looks, and works as good as the day I purchased it. Your service is great and friendly.
I won’t hesitate to recommend you to my friends .
Thanks again for the excellent work.
Best,
Olivier


Olivier Defernez
San Diego, CA
August, 2019

I found this firm when looking for an alternative repair facility that did not require me to battle the traffic and lack of parking in nearby Portland. I was pleasantly surprised by their professional actions from sending a secure container to send the watch to them and the quality of the repairs. I would recommend them highly.


Toby Warson
Camas, WA
August, 2019

I discovered WatchRepair.net on the internet while looking for a previous service provider I had used about 10 years ago for my Omega Seamaster Automatic, purchased new in 1998. I am so glad that I did as all my dealings with this company have been highly professional and the result, impeccable. I just received the watch back and it is truly in “as new” condition. I am confident that its performance will also be as new and the 12 month warranty gives added confidence of complete satisfaction.

I highly recommend this company,which is worthy of trust with your treasured timepiece for great results and good value for outstanding workmanship.


Tomlinson Kline
Devon, PA
August, 2019

Gentlemen:
I would like to thank you for repairing my Rolex GMT Master II. I have had it for years and have used many different retailers in the past for my repair and service needs. Never again. Your promptness and attention to detail was impressive. I would go as far to say it was unparalleled for ANY retail establishment I have used in last few years. You did what you said for a very reasonable price, and for that I thank you.

Regards:
T. Cartwright


Lt. Col. T. Cartwright
Nashville, TN
August, 2019

Both Marc and Jeff are responsive caring and know their business. My Breitling arrived yesterday and I am thrilled. It looks as good as the day I bought it in 2010. Thank you both for a great experience.


David Weisfelner
East Brunswick, NJ
August, 2019

My 56 year old Omega Constellation has been worn almost daily. As a USAF Navigator and Pilot, I have relied on its accuracy for celestial navigation crossing the Atlantic, Pacific Oceans and North Pole in the years prior to GPS and inertial navigation equipment; it has been an incredible watch! The only time that I did not wear the watch was while I was in Viet Nam; otherwise it has been a daily fixture! It was last serviced in 2005, had a replacement crystal, new hour, minute and second hands and cleaning. Since then, the watch had a scratched crystal, needed rewinding periodically and was in need of repair. I sent an inquiry to WatchRepair.net and within minutes I had a call from Jeff Herman, President of the company! It was readily apparent that he knew my watch! I felt confident that it would be in good hands and trusted them with its servicing. The packaging that was sent was virtually indestructible, an obvious display of concern for the watch! I shipped it to WatchRepair and was contacted with an update on its arrival and was advised as to what would be needed for repair! Great customer service!

I have since received the watch and am very pleased with the work done! The case, which had some scratches, is like new! The rewinding mechanism is fixed and the new crystal is gorgeous. It keeps great time and is like a new watch, really beautiful! I cannot than Jeff and Marc Imberman enough for the work that was done to fix my ‘old friend’, my Omega Constellation! Really great service! Highly recommended!


Richard Harper
Dover, DE
July, 2019

WatchRepair.net was exactly what I was looking for in a professional company to perform the work required on a Rolex DateJust. Excellent workmanship, great communication throughout the very professional process. I would recommend them to anyone. I will definitely go to them for future needs with my watch(es).


Kane Kulas
Gadsden, AL
July, 2019

This had to be my best repair experience ever… Mark and the staff are more than professional and I couldn’t be happier with the repairs on my Pam422. Everyone kept me up to date with the progress of the repair and everything that was needed. I cannot recorded them enough!


David Flosi
El Paso, TX
July, 2019

Good Afternoon Marc,
I must say, I was somewhat hesitant to send my Rolex to some distant mail repair service, but I took a chance and am I glad I did.
My watch has been thru a great deal, including two trips to Africa, one to Rio and one to Argentina. All outdoor activities and I think that took it’s toll on my timepiece.
It arrived today and I was extremely pleased with all the exceptional work you did to clean, repair and refurbish my Submariner. It hasn’t looked so good since the day I bought it.
My sincere appreciation for a job well done.
J Scott Wood (James)


J. Scott Wood
Elburn, IL
July, 2019

I received my watch and boy am I pleased with the overhaul & repair of my Breitling watch. The watch look as good if not better than new and the accuracy is better than when it was new. Thank you for taking such good care of my watch.


Gary Creel
Sugar Hill, GA
July, 2019

I needed repairs to my Breitling Superocean that I owned for awhile. I couldn’t find a local jeweler who would do the work. Searched the internet and found this website I called and after speaking to Jeff Herman. I decided to take a chance. When they recieved my watch I was called and told what was wrong with it and a price for repair. When my watch was returned I was greatly surprised, it looked like new, and can’t be happier. Great people and great service.


Lou Riggio
Chicago, IL
July, 2019

I couldn’t be more satisfied with your repair service. You did everything you promised and on time. I would recommend your company to anyone needing repairs to their precious time pieces. Thanks


Laurie Segrest
Charleston, SC
July, 2019
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