Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
I have used this company for my submariner three times with great pleasure and customer service. Two tuneups, a band replacement and repair. No shortcuts, quality workmanship and awesome service. Please feel free to contact me at 717-885-3534 if you have any question that require answers. Leave a message and I will call back. I trust my watch with no problem!
Kelvin Gauntt
York. PA
December 2017
I could not be more happy with the care and treatment of my Breitlng watch. When I opened the returned watch it looked as good as it did the day I purchased it. Everything is working and I will happily refer others to your establishment as well as return myself for my needs. Thank you for doing a very professional and through job. Barbara E.
Barbara E.
Tennesse
December 2017
It takes a lot of faith in a company to ship off a valuable Rolex for a repair. Jeff Herman and the WatchRepair.net folks bring a great deal of expertise, integrity and good communication to make this a comfortable and secure experience. I've sent my watch in for service or repairs two times in the past 7 years and have been very happy with the results and the price. I give them ★★★★★ and an exclamation point!
Philip Stephano
Bucks County, PA
December 2017
I sent in my Rolex for repair. The watch is 25 years old and came back looking like I just purchased it. Keeps perfect time. The communication between Jeff and his staff was way beyond my expectation. They walked me through the process and obtained approvals for all costs prior to work being done. No surprises. It was even completed and returned ahead of schedule. I highly recommend.
Chuck Murtorff
Charlotte
December 2017
Contacted two other repair firms, did not inspire confidence with their lack of product familiarity or follow up with questions. Am so far very satisfied with watchrepair.net. Delivered service in a timely manner. Watch looked great and has performed flawlessly. No surprises.
Gene Smith
Georgia
December 2017
FANTASTIC work. My wife's 20 year old Omega watch looks new. Jeff did a great job repairing and refurbishing this watch. Works great and was done ahead of schedule. I will recommend your service with 100% confidence
Ken O'Neil
Ventura, California
December 2017
Jeff, Thank you so much! The watch arrived two days ago. It looks great, close to what looked like 49 years ago. Keeping perfect time and the turn around time was unbelievable. I could not be more pleased. Thanks again, to you and your staff.
Robert Hick
Galesburg, Illinois
December 2017
I purchased a very expensive pre-owned Breitling Bentley Motors Watch that appeared to be in great working condition to only find out it needed extensive repair. The watch had to be taken completely apart and all of approximately 300 pieces had to be cleaned, oiled and put back together which also included new seals, hands and crowns Additionally, there was some casework that was previously done that was all wrong and this too needed Jeff's attention. Lastly, I a had missing diamonds. From the time I first spoke with Jeff until the day after receiving the watch back, he and his staff were always available and willing to take the extra time to explain and give updates. I never felt pressured to get unnecessary work completed only what was required to restore the watch to perfect working condition. The watch was returned and in pristine condition. I had high expectations but they were blown away! The watch looked as though it was brand new. I can only share my experience and caution you with who repairs your watch. If you get a cheap or cheaper price, be prepared to pay twice like I did....actually more to fix what was done incorrectly. Great work & excellent service....they have earned my business for as long as they are around!
Mario Olsen
Mullica Hill, NJ
December 2017
Very fast turnaround time! My two/tone Rolex Submariner came back looking like new. Saved $$ !!
Chief William McCafferty
Steeler/Penguin country
December 2017
“Jeff, I just received my Omega Constellation, extremely well packaged. Your master watchmaker returns a treasured timepiece in flawless condition. It has been in daily use for over 50 years and looks as if it just came from the jeweler’s hands. The smoothly worn Observatory and Stars on the back of the watch have have a polished sheen that is evidence of the love of its owner.”
John Taylor
Provo, UT
December 2017
Twenty five (or so) years ago I inherited a ROLEX from my father who bought it in the 50's or 60's in Switzerland. It has never kept time very well. I attributed that ot the age of the timepiece. After 25 years I moved to Florida and when My watch needed service, I sent it to Jeff Herman. It came back sparkling like a new one and it keeps time for the first time since I have had it. I am very pleased with his service and intend to use him again. Owner and Founder of "Another Broken Egg"
Homer Biggers
Pensacola, Florida
December 2017
Great combination of high professionalism and personal service. Would not send my Cartier Santos watch to anyone else. For once, the work was actually performed as promised unlike other companies I have dealt with in the past.
William Dunn
Cape Coral, FL
December 2017
Jeff and team did a wonderful job repairing my Seamaster Pro Automatic. The watch looks almost new! The repair (Full Service + tube, crown, stem and reversing wheels) was completed quickly. Omega previously took 6 months to repair a bezel and fully service the watch (ran fast after Omega service). Jeff and team took less than a month. I am very pleased to have my favorite watch back on my wrist, instead of sitting in a drawer.
John Deahl
Smyrna, GA
December 2017
I would like to share my wonderful experience with Watch Repair. My husband had purchased his Omega in 1979 and we had not had it serviced since then. It stopped working many years ago. We decided we wanted to get it repaired so we could pass this on to our son. I researched this company and read the testimonials from other customers. We were very impressed! We took a leap of faith and sent the watch for them to refurbish. From the moment we contacted them, they were wonderful to work with and through emails and phone calls, communication was outstanding. The watch was repaired/refurbished to like new condition in only 5 weeks!! My husband is thrilled to have his Omega back. Thank you so much Watch Repair. I ABSOLUTELY recommend this company!
Kathy Corcoran
Colorado Springs, Colorado
December 2017
My Submariner arrived today while I was at work so my wife opened it up. She asked me if I had bought a new watch because it looked "brand new". I can't tell you how please I am with the service provided by Jeff Herman and all those involved servicing and repairing my watch. Communication was always excellent so I knew exactly what was being done and what the costs would be before the work started. I would highly recommend that anyone contemplating having their Rolex serviced, the first place to call is WatchRepair.net. I have already made arrangements to have my wife's Rolex Datejust sent to them for servicing because of the fantastic job they did on my Submariner. Ask Jeff for my phone number and call me anytime if you want to speak to a very satisfied customer. Thanks, Skip
Skip Whibbs
ladys island, SC
December 2017
my recent experience with WatchRepair.net in repairing and performing a complete overhaul of my Omega Seamaster automatic watch with a caliber 751 movement, which is 47 years old, could not have been better in any way. it now looks and runs like new and, even though I am a perfectionist, I could not be more satisfied. in addition, I enjoyed speaking with its owner, Jeff Herman, and you can rely on what he says.
stuart glasser
palm beach garden, florida
December 2017
I had an extraordinary experience with WatchRepair.net I had sent my watch out to THREE different shops in Los Angeles none of whom could adequately repair my Rolex Submariner. I came across watchrepair.net through a simple google search and decided to give it a go and I couldn't be happier that I did. Not only did they repair it, they overhauled it and made it look brand new! They called me and updated me every single step of the way (something I found to be a great service). I just got it back yesterday and Im thrilled. Id recommend them to anyone and everyone. I will ONLY go to WatchRepair.net for my 5 year watch check up from here out. thank you again. Xx ELyse
Elyse Lightner
Venice, California
December 2017
Thanks for repairing my Rolex Oyster Perpetual Datejust. It was over 30 years old and when I took it to a local dealer, I was told that parts were no longer available to fix it. ........thanks for proving them wrong.
Ben Schrick
Broussard, LA
November 2017
Jeff returned my Rolex Submariner six weeks ago. It looks great but more important than how it looks, it is more accurate than when I bought it new in Zurich in 1970. This is the second time over the years I have used watchrepair.net. They’ve been reliable and trustworthy. Thanks, Jeff.
John Forelle
New York
November 2017
I received my Rolex GMT Master back and it looks brand new. The watch is over 30 years old but you cleaned it up beautifully. Everything we discussed was done as requested. I would recommend Watch Repair without any reservations. Job well done!
Mike Colavita
Las Vegas, NV
November 2017
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