Testimonials

March, 2021I am more than pleased with the quality and true professionalism exhibited by Jeff and his entire staff. My “vintage” gold GMT Master ll has been returned and their workmanship is beautiful. I highly recommend the folks!
Timothy Malan, Templeton, CA
March, 2021My Rolex Submariner needed an ovehaul and bezel insert after 15 years of everyday use. It is always on my wrist while ,fishing, golfing, walking, gardening, cutting wood, or doing other physical projects. One day I noticed that the bezel insert had gone missing. On the rare day that I didn't wear my watch, I also noticed that it would stop keeping time by the next morning. I decided to look on the web for a Rolex repair center. I read several companies reviews and was having a difficult time choosing one. After reading the reviews of WatchRepair.net I felt confident that I could trust them with my, 35th wedding anniversary gift from my wife. My call with Jeff Herman, instilled confidence in me ,that I was choosing the right company to repair my watch. The shipping materials came with a GPS tracker, that allowed me to see where it was at all times, on it's journed to Florida. I received an email from Marc on February 2, 2021 that he had recieved my watch. Jeff phoned me a couple of days later to discuss the repairs that were needed. Today, February 25, 2021, I received my watch. It took just over 3 weeks and I now have a brand new looking Submariner back on my wrist! Many thank's to everyone at WatchRepair.net for your great work. I've never experienced such a secure transaction like this with anyone else. I'll be sure to spread the word with my friends.
Ron Bor, Orleans, MA
March, 2021Sent my day-date to get service. I knew the watch had issue when I added diamonds in the lugs of the watch. The jeweler told me that the bezel I had been glued one and did not past the pressure test. Didn’t think about it over the summer. Sent my day-date to watchrepair.net to get service. I thought it would be an easy service but it needed more work than expected. Jeff, told me the issue that the old glued on bezel was causing and how the watch needed a complete overhaul and a new bezel. He gave me a good deal on the new bezel with the assurance that it would have gaskets for pressure proof. It took three weeks but was well worth. I love the new bezel on the watch. I truly appreciate what watchrepair.net did to my watch. Highly recommend their services.
Emilio Bacon, Westland, MI
March, 2021I was lucky enough to find your company while looking out for a reputable watch repair company. I took my chance to have a ladies Omega de Ville that my late husband had gifted our daughter on her 18th birthday. She wore it and loved it for many years but it really needed a good once over. I am very happy to say that I could not be more satisfied with the service I received. From the careful way I was instructed to mail the watch and the even more careful way that the finished product arrived, carefully packed and monitored all the way to my doorstep, service could not have been better! It is now in perfect working condition and even guaranteed for the least of mishaps. I could not be any happier. I highly recommend using this company for any repairs to old and new treasures as the results will leave you completely delighted.
Evelyn Felice, Phoenix, AZ
March, 2021I recently sent Marc and his team two Tag Heuer automatic watches with mechanical issues. The Link automatic with the Calibre 6 movement was running fast and needed a general overhaul. My other watch - a Carrera Chronograph with the complex Calibre 1887 39-jewel movement - had a broken balance wheel and wouldn't keep time at all.The process was straight forward for sending in the watches safely and insured. I've had high-end watches like this get 'lost' by FedEx in the past - happened in January in fact - but WatchRepair uses UPS and a GPS tracker for added security. After they received my watches, it took about a week to inspect and price the repairs. It then took a couple weeks to complete the work and mail them back.As for the service work, they essentially rebuilt the movements piece by piece, lubed everything, and replaced damaged parts. They also did a fabulous job of polishing the watch cases and bracelets back to like-new condition.I would definitely recommend WatchRepair to others, and will trust them with future work on my other watches.
Paul Davis, Gaithersburg, MD
February, 2021When my Rolex Explorer II stopped working I searched the internet for a watch repair facility. I contacted Jeff and explained my problem. Jeff had a god idea what was wrong - a broken main spring. I liked how you were able to track your shipment via GPS. I got my watch back in excellent condition and it's keeping time better than ever. I was so impressed with their workmanship I sent them my Rolex GMT-Master II for a long overdue tune-up. It, too, was returned in excellent condition.
Myles Standish, Colorado Springs, CO
February, 2021Why didn't I do this before? Of course I didn't know of WatchRepair,net before I saw their internet ad. My 41 year old Rolex Explorer is back on my wrist as good as the day I bought it. Marc, Many thanks, John
John Dodderidge, Three Oaks, MI
February, 2021Again, Jeff and Company did another outstanding job on one of my watches. This time it was my Omega Bond Chronograph. My watch was in need of an over haul and case/bracelet refurbishment. Watch Repair did not let me down. The watch came back ahead of schedule and working/looking brand new. Thanks again to everyone involved. Julian
Julian Walls, Hilton Head, SC
February, 2021Watchrepair did an outstanding job getting my Navitimer back to operating and looking brand new. The process was straight forward and safe and secure. I would undoubtedly use Watchtepair again!!
Stephen Hoke, Clarkston, MI
February, 2021I have used Watch Repair.net two times for a rolex watch repair and they are very professional, honest, and caring about providing the proper results. I would recommend their services very highly!! Travis Worth
Gerard Travis Worth, Penn Yan, NY
February, 2021I was hesitant in sending my Breitling Navitimer to someone I knew nothing about, but Jeff and Marc were very accommodating in explaining the process of repairing my watch. It’s hard to find this type of professionalism and I will definitely be using them again.
Peter Krywyj, Philadelphia, PA
February, 2021Happy to have my Rolex back in near new condition. Jeff and Marc were responsive to my repairs. Made the correct choice in WRN. Thanks guys.
Royce Waggoner, Colorado Springs, CO
February, 2021Old school craftsmanship and customer service!By far my best experiences with a watch repair service EVER!Professional, unparalleled communication skills and a heart warming level of care.I love watchrepair.net!
David Sauro, Nashville, TN
February, 2021Watch Repair. net, was an absolute pleasure to work with. It is refreshing that there are still business's that value customer service such as WRN. They are personable, knowledgable and professional, rare traits these days. They followed up with me and kept me updated on the repair progress. I will certainly use them again and they have earned a spot on my trusted service providers list. Thank you, WRN!
Henry Saludes, Dania Beach, FL
February, 2021Very competent, watch returned looking like new. No Unreasonable delays; work done well and quickly. Very responsive and work done right!
James Ernst, Belton, TX
February, 2021As expected excellent service!!....Last year had my Submariner "serviced"....just received my wife's Rolex....Looks brand new!!
Stan Sievers, Lake Arrowhead, CA
February, 2021, I have recently traded in an older Breitling Colt or a newer model of a Breitling B2 chronograph. Both Mark and Jeff have been very helpful in my decision making and helpful agreeing to a reasonable trade in and purchase price of the new watch. I can't say anything bad about this company they have been a great service to me I look forward to working with them in the future.
Bob Frayser, Lawrence, KS
February, 2021Jeff, I‘m not big on testimonials, but I will give it a try for Watch repair.net. I have a vintage Omega Constellation with custom mother of pearl band that needed a little tender loving care. I found your online listing for luxury watch repair. I checked out a couple other sites but I just had a good feeling about your ad. I think I made the correct decision. From the very first contact and throughout the entire process, shipping to you, reconditioning and subsequent return, you kept me informed at every stage. Needless to say I am very impressed with the security of the transportation and mostly with the professionalism of your staff. The turn around was quick and my vintage constellation looks fantastic and is running great. Thank you !!!!! Jack Kroll
John Kroll, ORTONVILLE, MI
February, 2021These are the people that you WANT to have working on your watch. After going down a couple of blind alley attempts to get my beloved Omega restored, I found this enterprise on on the Web. I was impressed by their professionalism. They return phone calls, they respond to e-mails, and, most importantly, they do what they say they are going to to do. I had been apprehensive about mailing my watch off to someone I knew nothing about, mail the secure mailer and the tracking device eased my mind, both when sending to them and when receiving it. They also did a followup phone call to make sure I knew it was on its way. Repeat: these are the people you WANT repairing your watch. Thank you.
Michael L. Cobb, Little Rock, AR
February, 2021My Rolex GMT was returned and it looks brand new not the 32 years it actually is. The crown functions beautifully and I couldn’t be happier. The communication with the repair folks was also very helpful in letting me know where the watch was in the van process. Very pleased and can recommend this service highly.
Neil Kutner, Ft. Myers, FL

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