Testimonials

September, 2021In the twenty, years I have owned my Rolex, I have always, before, sent the watch to Rolex in New York to have it serviced. It usually took al least two months to have the watch serviced and returned. I came on Watch Repair by accident when I had damaged my watch and it needed repair. I thought, why not give it a try. I admit I had some reservations about doing that, but in the hope of a faster return, I tried. I was impressed with the secure box the Watch Repair.sent for me to ship my watch to them. Just as my anxiety level was rising, after three weeks, my watch was returned, again in a sound and safe return packaging. So far, and I have only had it on my wrist for two days, it runs well and keeps good time. I have no doubt it will continue . William Cox, Architect
William Cox, Stuart, FL
September, 2021Prompt...receptive.. excellent workmanship ... A great organization that did everything they said they would do.. wonderful experience..
Neill Musselwhite, Wilmington, NC
September, 2021I dropped my Panerai accidentally and was sickened to see the movement had stopped. After reading many online testimonials I decided to sent my watch to Jeff Herman of WatchRepair. net for repair and overhaul. I received my watch today and am very pleased to report the entire process was convenient, prompt, and the watch looks as good as new. If you appreciate communication and first class service, you will be extremely satisfied with Watch Repair.net.
Robert Lloyd, Yardley. PA
September, 2021I was gifted a 25 year old Breitling that was operating but needed some overdue maintenance. I was hesitant about sending my watch out through the mail but I'm really glad I found Jeff and Marc. These guys and the company are legit. They have been nothing but professional from the beginning to the end of the process. My watch was shipped to them and back to me with a GPS device! I was updated on the progress throughout the process. Great price for exceptional service - which is a rare thing in South Florida.
Davit Hor, Sunrise, FL
September, 2021I own a 1977 Men's Rolex Datejust and a 1993 Women's Rolex Datejust that needed servicing. I was concerned about conducting this over the internet and mailing these watches to a group that I did not know. The thought of losing control of valuable jewelry concerned me very much. After speaking to Jeff Herman I decided to give it a shot. The process took about 3 to 4 weeks and the watches were returned looking brand new. The Ladies watch needed its face restored and it looks absolutely fantastic. The shipping process was seamless. The only recommendation that I would make is the insurance process needs to be more robust. I did insure the watches but I was never sure of the level of coverage or if it was just insured for the original mailing of the watches. I am a big believer in reading over insurance policies to understand what I am insuring. I was greatly relieved when the watches were returned in immaculate condition. I will definitely do the process all over and I will be be recommending them to my friends who need the service.
David Kalman, New Bern, NC
September, 2021Super impressed with Marc of Watch Repair Net. I was a little hesitant to mail my Tag cross country but the reviews suggested I would be safe, secure and pleased with the results. True on all accounts. Marc is excellent with keeping one informed, very efficient and timely, and produces excellent quality work at a fair price. I couldn’t be more pleased!
David Womble, Huntington Beach, CA
September, 2021The service, price and repair time is absolutely 5 star
Kevin V Christensen, Williston, ND
September, 2021I wanted to let you know that you did the best job on working on my watch anyone ever has. For the first time since I have owned it, my Omega Constellation essentially keeps perfect time! I would recommend anyone with a fine watch to use your services.
Joel Mitchell, Melrose, FL
September, 2021This is the second time in 11 years I have used WatchRepair.net to service my Rolex watch. They are terrific!!! My Rolex is 33 years old and Jeff Herman and his amazing team make sure to keep it in perfect working condition and looking brand new! Their pricing is much more reasonable than what local jewelers quoted me and I had my watch back in just a few weeks using their overnight packaging that includes a tracking device! Watchrepair.net is reputable, honest and provides very personal service. I would not use anyone else to work on my watch! I HIGHLY RECOMMEND them!!!
Rebecca Dahlquist, San Antonio, TX
September, 2021Sent my wife’s 30 year old ladies Rolex in for repair. Security and communication was top notch. Don’t hesitate they are really professional and the watch looks like new.
Daryl Shoemaker, Los Angeles, CA
September, 2021Second time that you have overhauled my Rolex President. As usual the watch is better than new. It is beautiful again and I could not be more pleased with the work done. Thanks so much for what you do to maintain these beautiful watches. Well worth the cost and the craftsmanship. Thanks again
Kenneth Colemere, San Antonio,TX
September, 2021In 1966 when I had my first well paid job I bought a Heuer Camaro Chronograph cal. 72 watch. I have used it every day since. I Joined the Swedish Air Force 1968 and did stay in the Air Force until I retired 2003. The watch has a large number of flying hours as well as G-forces under it’s belt, it has been cleaned once back in Sweden and after retirement I had an accident with it. After that it didn't work anymore and the chronograph did not work either. Now almost 20 years later I started to figure about repairing it. One day I happened to found WatchRepair.net when I tried to find someone that could fix my watch so I can leave it to my grand kids one day and hopefully they will understand the beauty and the sentimental value of the watch. I filled in the Contact Us form on their web page with my information and a short description of my Heuer watch. In less than 10 minutes the phone rang and they called me. We spoke for about good while and I did trust the guy. So, after browsing through their website reading some testimonies there and talked one more time on the phone I decided to give them a try. The procedure has taken some time since they had to get some spare parts for my Heuer. However a few days ago, the watch arrived back to me. MAN, it looks like new, the stainless steel has been polished, it has a new glass and a new fresh leather band (my choise). It keeps time accurately, the chronograph buttons work perfect and feels like they did when it was brand new, of course I haven’t looked inside but I’m convinced it’s even nicer on the inside. These guys has kept their word regarding price, shipment that’s been trackable in several ways, what it looks like when ready and that it works perfectly when returned to the owner. Thanks, you Jeff Herman, Michelle Herman and Marc Imberman, so very much for a fantastic reparation and service.
Börje Ekstrand, Tellico Plains, TN
September, 2021After taking my 20 years Omega Seamaster Chronograph to a very reputable watch repairer in LA, I was told that Omega no longer supported the watch and they couldn't get the parts, they told me it was now worthless. I was heartbroken. I thought I should get a second opinion and I after a Google search found Watchrepair.net. After a quick call, and total bemusement by the guys there at me being told it was unfixable, they told me to send it in and they'd be able to repair and service it no problem. I got it back, totally repaired, all scratches removed and it looking as good as new. If you want it done right, send it to Watchrepair.net, you won't regret it!
Grant Kirkhope, Los Angeles, CA
September, 2021It was a great experience working with Jeff and Mark at WatchRepair.net. When I explained that I might have moisture in my Rolex they instantly emailed me a UPS return label and had received my watch and taken it apart in just two days. They immediately called me and gave me an analysis and cost for the repair. They were able to salvage most of the parts and were very reasonable with their costs. My 23 year old Rolex was returned in just a couple of weeks looking and running brand new. They even included a tracking device so that the watch could not be lost. They were professional and communicated with me very well. I would highly recommend them.
Terry Mears, St. Helena Island, SC
September, 2021Jeff and team did a great job on my watch and everything was handled very professionally. Recommended!
Morten Sorensen, Ashburn, VA
August, 2021Kudos to Marc Imberman & Master Timekeeper Mr. Jeff Herman as well as the entire staff. WR.net repaired and delivered a tremendous SpeedMaster Omega timepiece! Certified and restored to its original splendor keeping its patina and provenance intact. Jeff is the most skilled and candidly professional Omega craftsman in the business. Cheers Mate!
Edward Benigno, Tampa, FL
August, 2021I purchased a used Tag Heuer Formula One off Ebay. I was in great condition when I purchased it. Over the years the abuse I placed this watch through was obvious on the case and bezel. Found WatchRepair.net just with a simple Google search.. I'M SO GLAD I DID.. My watch looks like it's brand new.. I'm in awe.. WOW.. Thanks so much.. Will definitely become a repeat customer!
Ernest D Sloan, Brooklyn, NY
August, 2021Thank you so much Jeff and Marc. I sent my watch to you for repair and overhaul from Texas to Florida. Your service was excellent and your tracking system of my watch was perfect. I can’t say enough about your excellent care and dedication to taking care of my watch. Thank you so much. Your customer service and care is the best.
Gary Rutherford, Katy, TX
August, 2021In a few simple words, these folks (Marc, Michelle and Jeff) are great. From sending you a small secure and well padded Pelican case to mail your watch to them, to giving you regular updates, to including a GPS tracker when they send the watch back to you. My watch is a 1992 model Krieger Automatic chronograph and was/is one of the few from that time period which is rated as a chronometer. It has had zero work done to it in those 29 years but in spite of me not servicing it, it still kept pretty good time with an overall gain of around 10 seconds per day depending on position... up from its' +3 or 4 seconds per day when new (again, depending upon position). I figured it was time to give it some TLC... actually way past time to do so. So, what's it like after the overhaul from WatchRepair? Well, according to my Weishi 1000 timegrapher (after wearing the watch for about a week): Crown Down +5 seconds per day, beat error 0.0 ms Crown Up -1 seconds per day, beat error 0.1 ms 6 up -1 seconds per day, beat error 0.1 ms 12 up +2 seconds per day, beat error 0.0 ms Face up +5 seconds per day, beat error 0.0 ms Face Down + 2 seconds per day, beat error 0.0 ms Pretty darn good for a mechanical watch. I might add this 29 year old watch now rivals/equals my Omega Planet Ocean 8900 movement with its' accuracy. They also did a great job buffing out the inevitable scratches one gets on the bracelet and watch body. Bottom line, am I happy? You betcha!
Les Gruseck, Burlington, KY
August, 2021My 1994 two-tone Rolex Oyster Perpetual Datejust was in dire need of servicing. It was looking a little “tired” and was increasingly losing time. After doing an internet search of various Rolex watch repair businesses, I chose to contact WatchRepair.net based on both their exceptionally good reviews and impressive shipping security procedures. Both Jeff and Michelle Herman’s communication with me by both phone and email was exceptional throughout the entire process, and the results were great! My watch looks and runs like new. Very pleased!
Ron Axsom, Bethany Beach, DE

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William Thompson

Life and Times

With an a Master of Fine Arts diploma in one hand and an Anthropology PhD in the other, William Thompson discovered a way to parlay his passion for mountaineering into a fascinating career as a photojournalist – using the camera lens as his ultimate “paintbrush.”

Thompson worked for 12 years with National Geographic, having created the first and only complete aerial coverage of Mt. Everest for the magazine. Other exotic assignments involved traveling via yak train through the Bhutanese Himalaya, living with pygmies in deep of Africa, and photographing the Asian elephant on its tragic path toward extinction.

His commercial image work includes major campaigns for Wells Fargo, Leo Burnett, Starbucks, Marlboro, Boeing, United Airlines, Intel, and Holland America.

Today, Thompson lives in a 90-year old log home near the waters of Puget Sound – and still finds adventure in climbing. Fee free to reach out to William via the following points of contact:

William Thompson Photograph/Film
15566 Sandy Hook Rd. NE
Poulsbo, WA
360-908-2000
williamthompson@aol.com