Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
I took a chance and trusted Jeff & Robin at WatchRepair.net and sent in my Omega Seamaster. I am very happy with how it turned out, and with the service I received was outstanding!. Will be sending in my Rolex next.
Brian Brandenburg
Litchfield Park, AZ
September 2017
Efficient, fast and reasonable and above all , personal service. The watch is 69 years old and looks new. Thanks for a great job.
Kitty Moscoso
San Juan , Puerto Rico
September 2017
My Omega watch is 34 years old and since it was a gift from my late husband it is especially cherished. Jeff lived up to all my expectations and my watch now looks brand new.
Mary Ann Scarfo
Pittsburgh, PA
September 2017
I have a very rare 1958 Omega Seamaster that quit running, partly because of age and partly because it was not previously correctly serviced. My previous watch repair person said parts were not available and it was not worth fixing. Jeff Herman, of WatchRepair.net looked it over and said he could overhaul it with original Omega parts. My 60 year-old watch now looks beautiful and runs like new. Now that I have it back, I have discovered that my watch is quite valuable.
Rick Blucker
Melbourne, Florida
September 2017
Thank you for the prompt and efficient care of my husbands Omega Seamaster Automatic watch. You kept us in touch every step of the way throughout the entire process. The excellent service was greatly appreciated.
Donna Egbert
Colorado Springs, CO
August 2017
Thoroughly professional outfit. From the packaging provided for shipping, to the prompt communications, and finally to a well done repair, Jeff & Robin at WatchRepair.net were a pleasure to deal with. Five stars.
Kieran Meagher
Massachusetts
August 2017
Jeff, I would like to thank you for the great service, my Rolex Explorer II came back better than new....
Krist Atanasoff
Michigan
August 2017
My Rolex Quartz watch was a real challenge. The watch has long been discontinued and repair parts are difficult to secure. Our local watch repair facility stated it was un-repairable. Rolex's position was not much help. I found WatchRepair.net on the web. Based on the glowing testimonials I contacted Jeff Herman and proceeded with the repair. He and his staff were thorough and very professional. The completed repair far exceeded my expectations. Thank you, Jeff
Thomas Mueller
Denver, Colorado
August 2017
I wanted to take the time to thank Jeff and Robin for taking great care of my Rolex. I wasn't sure when I reached out how smooth this process would go. I very rarely have taken my Rolex off my wrist, let alone ship it to someone site unseen. Not only did WatchRepair.net fix my Rolex they basically turned back time and it looks like the first day I wore it. Customer Service and quality workmanship like WatchRepair.net is unheard of in this instant gratification era. They went the extra mile calling and checking with UPS to ensure delivery.
Mike Natale
Birmingham, AL
August 2017
I received my 30 year old Rolex Datejust back from you a couple of weeks ago. I waited for some time to make sure I was satisfied with the work that WatchRepair.net performed. The work far surpassed my expectations! The Rolex that I sent you had a broken main-spring, scratched crystal, and badly scratched bracelet. The watch that I am now wearing looks and runs like a NEW watch. I am very pleased with the timely, professional manner in which your work was done. Thanks to Jeff and Robin!
Robert Wolfrom
Wake Forest, NC
August 2017
I am literally speachless with the kindness of this man Mr.Jeff Herman. You can feel it when you converse with him. His work, honesty & integrity is beyond reproach. My Rolex Oyster Perpetual Datejust had a broken mainspring. He replaced it then did a full service and returned it looking like a new watch
M.M.CASSIM MD FRCS(c)
PORTLAND , OREGON
August 2017
I had a Rolex watch that has been used for everyday living for over a dozen years. It needed some major work. I found Watchrepair.net searching the internet...from the get go Jeff Herman was professional, informative, and believable. The watch I got back looks totally Brand New, operates perfectly...I am extremely happy with this organization, and feel good about recommending them to others!
Barry Mason
Durango, Colorado
August 2017
Had an Omega Seamaster Chronograph overhauled. Watch was in nice shape when it was sent to Jeff and was returned looking like new. Not kind of like new but like a brand new watch. Shipping was fast. When watch was completed Jeff contacted me to confirm my address and a little over 24 hours later I was looking at what appeared to be a brand new Omega. Watch functions work perfectly. Everything went really well. Getting ready to send a second watch to Jeff, what more can I say. Thank You!
Mark Mullen
Roy, Washington
August 2017
Jeff, What a pleasure to work with your company. The professional manner in which your company operated from security to clarity of the work scope and cost were outstanding. I have already recommended you to my two brothers who will be in contact with you to work on their Rolex watches. Wishing you continued success I remain respectfully yours.
Greg Forman
Mobile, AL
August 2017
Panerai Luminor Marina PAM111 was having time keeping issues and a few nicks and scratches...Now watch looks fantastic, like new! highly recommended .... will have my future business
Ricky Keller
Reading, PA
August 2017
Broken Omega Aqua Terra. Outstanding service! Jeff was amazing. From the pre-mailed packaging to overnight return delivery, everything was flawless. Excellent communication throughout the entire process. I would not have a watch repaired anywhere else - ever!
David Barros
Boston, MA
August 2017
Thank you for the thoroughness and excellent work repairing my Omega Seamaster watch. I was pleased to get the watch back in a very short time, all repairs done very professionally and the cleanup made the watch looks brand new. Thanks again John
John Leckie
Wilmongton, DE
August 2017
I have used this service twice for maintenance and repair of my fifty year old Rolex Oyster Perpetual Date watch. Both times I have found that they were expert professionals, easy to correspond with, and fairly priced. I recommend them to you.
William Crump
Deltaville, VA
August 2017
I have had my Rolex, my wife's Rolex and my mother-in-law's Rolex watches repaired by WatchRepair.net and every time they have come back looking great and running well.
Tom North
St Louis, MO
August 2017
In returning to the East Coast from Seattle, I reset my 1962 Rolex Date. In so doing, I twisted off the crown from the stem. Since Watch Repair.net had recently overhauled the watch, I called Jeff Herman. He explained that one cannot turn these watches back, only forward. Nevertheless, he instructed me to return the watch so that they could repair it under their one year warranty for overhauls. Note that this was at no cost to me, even tho it was my mistake. Robin O'Neill, their operations manager took it from there, handling shipping, repair and prompt return, while keeping me fully informed. She is a joy to work with. Many thanks to Jeff Herman and Robin for superb service, beyond what could be fairly expected.....
Paul Makosky
St Michaels, MD
July 2017
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