3 Easy Steps to Get Your Watch Serviced!

Take a minute to fill out our Watch Service/Repair form

with your contact information and a description of your watch. One of our Timekeepers will contact you with a repair estimate.

Once you have received a verbal estimate

you can request your FREE UPS Pelican WatchRepairPack® for you to safely and securely ship your valuable time piece in for repair. It will arrive via Priority Mail UPS in 2 to 3 days. Your WatchRepairPack will already be fully insured, pre-paid and ready to go, simply follow the step-by-step instructions and drop it off at the closest UPS shipping location. (We can also arrange for UPS to come right to your home or office to pick up your watch! This is absolutely the safest and the most convenient way to ship your watch in for repair!

Then ship it free to our Master Timekeeper

At no charge, compliments of WatchRepair.net, drop the package at any UPS® or UPS® Office location and ask for a receipt. We will then contact you either by email or telephone to inform you that your watch has arrived safely. Once our Master Timekeeper inspects your watch and makes his diagnosis, we’ll contact you to confirm the service estimate and advise whether it will require routine maintenance or a repair. There’s never a charge for the estimate. Return shipping is $39.95; insurance is $8 per $1,000.

Our routine overhaul includes the following:

  • Complete disassembly of the watch. Completely disassembled, cleaned,
    oiled, and timed using state of the art equipment.
  • Clean all moving parts with specialized cleaning solvents.
  • Proper lubrication with only the highest grade lubricants and oils during the reassembly process.
  • Replacement of seals and gaskets.
  • Thorough testing of accuracy. Your watch is tested to our exacting standards over a period of 72 hours to assure accuracy, water resistance, and proper operation of all functionality.
  • Additionally, we will also polish the case and the bracelet to remove surface scratches and scuff marks.

William Thompson

Life and Times

With an a Master of Fine Arts diploma in one hand and an Anthropology PhD in the other, William Thompson discovered a way to parlay his passion for mountaineering into a fascinating career as a photojournalist – using the camera lens as his ultimate “paintbrush.”

Thompson worked for 12 years with National Geographic, having created the first and only complete aerial coverage of Mt. Everest for the magazine. Other exotic assignments involved traveling via yak train through the Bhutanese Himalaya, living with pygmies in deep of Africa, and photographing the Asian elephant on its tragic path toward extinction.

His commercial image work includes major campaigns for Wells Fargo, Leo Burnett, Starbucks, Marlboro, Boeing, United Airlines, Intel, and Holland America.

Today, Thompson lives in a 90-year old log home near the waters of Puget Sound – and still finds adventure in climbing. Fee free to reach out to William via the following points of contact:

William Thompson Photograph/Film
15566 Sandy Hook Rd. NE
Poulsbo, WA