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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I am extremely pleased with the service and repairs on me Rolex Submariner. The watch looks great.
Watch Repair.net, LLC delivered everything they promised, they kept fully informed during the whole process. I will definitely use their service in the future.
Thanks, Jeff


James Edwards
Wetumpka, AL
February, 2020

I moved to a rural area 5 years ago. As as avid watch collector I began searching for someone who could service a high-end watch without much luck. After what felt like months of research I came across WatchRepair.net LLC. Like many, I was very reluctant to send my prized possession Omega Seamaster in the mail to people I had never laid eyes on. So, I read every single review on the BBB site and I was was amazed at the number of compliments this company received.

I decided to make a call and see what they were all about. To my surprise they actually picked up the phone on the second ring. I spoke at length with Marc about their process, who would be working on my watch, and confirmed that they were master watch makers. The price was in line with what I paid to have my Rolex service while living in the Tampa Bay area.

So, I decided to take the plunge and hope for the best. They sent me a super strong box with a security seal along with detailed instructions on how to ship it. We insured the watch for the purchase price and as soon as I got home from the FedEx office I emailed them the tracking number. Once my watch arrived they confirmed receipt of it via email. They said the service would take a few weeks and they would call me if the watch needed anything besides a cleaning and adjustment.

They contacted me a few days later and let me know that after 15 years the watch needed a mainspring and a few other parts in order to bring it back to like new condition. We agreed to the price of the overhaul. 2 weeks later I got a call from Marc saying they were ready to ship it back. He confirmed my mailing address (again) and also let me know I would need to sign for it. I opened the box yesterday and was absolutely stunned to see that my watch looks like the day I bought it for $4,500 many years ago, I had to look close to make sure they didn’t send me a new watch by mistake.

The mark of a great business is their ability to develop a discipline that sets them apart for all others. WatchRepair.net did everything exactly as they said they would.. Just imagine a company that picks up the phone, returns email almost instantly, and exceeds your expectations. Not very common today.

This is a world-class operation run by master watch makers who have the same passion for these exquisite time pieces as collectors do. You will be in good hands…….Russ


Russ Petz
Bainbridge, GA
February, 2020

WatchRepair did a phenomenal job on the Breitling SuperOcean I sent them. Had received this watch for my 40th years ago and decided to send to them after 11 years to have it serviced, cleaned, etc. It came back looking brand new! It was done in the time frame they stated and they kept me aware of the status each week. Great work!!


Keith Southard
Houston, TX
February, 2020

My Vintage Omega Seamaster has just been returned, as I removed it from the box, my daughter asked if I had purchased a “new watch”. I’ve had the watch for many years and it kept good time, however winding and setting it were difficult, still I wore it a lot, so my family had always seen it on my wrist. She didn’t recognize it as the same machine. This 56 year old watch shines and runs like its 1954 again. Thank you for your time and fine service on this beauty.


Michael Mullins
Cottonwood, AZ
February, 2020

I was somewhat skeptical at first dealing with a company on line but that changed in a hurry. These people are the real deal in watch repair, they really care about you and your watch. When I received my watch after the overhaul I could not believe how fantastic it looked. Turn around time was excellent and they kept me informed every step of the way. It was like taking your valuable time piece to your local repair jeweler but much better. I could not be happier. Thank you Jeff, Marc and WatchRepair.net


Stan McIlvee
Pottstown, PA
February, 2020

Just received my repaired Omega Constellation watch which was given to me approx 30 years ago. The results are perfect. It looks like it did the day my wife gave it to me.
The service was terrific from the initial contact via the internet to receiving the Omega watch back. Very professional & trustworthy


Doug Clemens
New Hope, PA
February, 2020

Thanks guys, great job repairing my breitling elt. Works and looks great. Will try to keep my 7yrs daughter from deploying the emergency antenna again….thanks, rich


Richard Ruff
Newark, OH
February, 2020

My Panerai had cracked crystal with small broken piece of crystal inside the watch, and bezel was beat up due to wear and tear over the years. Didn’t want to send it to Panerai directly due to excessive approximate charge to get it fixed. Found WatchRepair.net online and was surprised about the repair cost quote, less than half the price of Panerai’s quote. To make a long story short, sent it WatchRepair.net and just received it back. Summation, watch came back “as new”! Brand new crystal, bezel’s scratches/gouges gone, and time is running accurate as ever! All my other Rolex watches are going to this business for repairs and services. Thanks WatchRepair.net!

MC


Mark Carreon
Seguin, TX
February, 2020

I couldn’t be happier with the price, quality of repairs, and the outcome of the finished product. I sent in my Breitling that was very scratched and running more slowly every day. I received a detailed estimate via phone within days if shipping in their Pelican case, including a deep explanation of the parts that were worn. I’m not certain the watch they returned is even mine — it looks brand new, winds smoothly, and the chronograph buttons are as crisp as the day it was purchased! I’ll happily retain their services for all future repairs!!


Victor Groszko
Chicago, IL
February, 2020

I own a 20+ year Omega Seamaster chronometer that needed service. No one locally had the expertise I was looking for. I scanned the internet and found Watch Repair.net. They did an outstanding job servicing my watch, i looks brand new and runs perfectly. They were great to deal with, very responsive; taking the time to answer all my questions and the turn around time was much faster than expected. You can trust them to do a fantastic job with your watch.


Mike McGreaham
Boise, ID
February, 2020

I am extremely grateful to Jeff and his team for taking such great care of my omega seamaster. The entire process from start to end was absolutely effortless and efficient. The watch was returned like brand new and given the amount of work the invoice was reasonable. I would highly recommend Jeff and the team to provide excellent service and value! The best recommendation I can give, is that I would use them again, on any of my other watches! Many thanks.


George Wills
Miami, FL
February, 2020

The whole transaction went smooth, professional and up front.
Very satisfied.
Communications went great.

Jim


James Prange
Omaha, NE
January, 2020

Above and beyond “I am very happy with their service and highly recommend it for everyone who needs a watch repair, big or small.”
Thank you so much!well done! and awesome job!


Gina Pugel
Lake Tapps, WA
January, 2020

When my Father passed away I got his Omega Seamaster that he bought in Arabia when he worked there. The watch was at least 67 years old and had never been serviced. I contacted
WatchRepair.net in November about the watch
and ended up sending it to them to service because there was no place in Delaware that serviced Omega watches. I received the watch back today and it is working perfectly, I am so happy I took the chance with WatchRepair, I was a little concerned about sending it away to a company that I knew nothing about. However I’m glad I took the chance with them, when it needs to be serviced I will definitely send it back to WatchRepair.


Judy Chittick
Newark, DE
January, 2020

Just received my Rolex back today. The watch looks like the day I purchased it, all the scratches were gone and it looks great. Super happy how things went got watch back in less than 2 weeks and the price was extremely fair for work performed. Jeff was great and kept me informed on every step. I highly recommend WatchRepair.net one happy customer


Art Jackson
Hasbrouch Heights, NJ
January, 2020

My 2000 Rolex Submariner had been worn daily for 18 yrs, had been in most Caribbean and Gulf waters as well as a lot of time in fresh water lakes in Tenn. The dial was faded, the band was worn and it quit working all together. I sent it off to Watch Repair.net with hope… It came back lookin brand new, works perfect… I’m so happy to have it back, like an old friend.


Randy Johnson
Cape Coral, FL
January, 2020

Jeff and everyone at Watch Repair went out of the way to make me happy, we had a issue with the watch when it came back to me, Jeff said to send it back and they ended up completely reworking my entire watch and it looks like the day I bought it. Thank you Jeff very much appreciated.


James Parker
Beaumont, TX
January, 2020

I’ve had the submariner for ten years it broke about five months ago. Was trying to find someone who could repair my watch that was a reputable dealer. I found out that it would be an incredibly long time to have Rolex repair it. One day on the net I found this sight. I had never dealt with them before but after contacting them and then Jeffrey calling me back and talking with him I felt comfortable to to entrust him with my watch. Also read quite a few of the testimonials that they present on their website. I felt very comfortable sending it to them. The thing that impressed me the most was the turn around time on the repair which Jeff told me would be about a month and this was done around the recent holidays. Well he lived up to his word and my watch was back within that month. I was very impressed and please to have it back. Would highly recommend them to anyone with any expensive watch that needs a repair. Again very pleased with the results of the repair.
Thank you again
Jeff lehman


Jeff Lehman
Falls Village, CT
January, 2020

Sent my Rolex Yacht Master to Jeff and Marc for servicing after 16 years and a custom dial change. Watch came back running perfectly and the sapphire/diamond MOP dial is beautiful. Will be sending my vintage Ulysse Nardin watch for servicing next. GREAT JOB!!


Peggy Carlson
Fairfax, VA
January, 2020

My Panerai Luminor GMT and I were badly damaged in a motorcycle accident this past September. Only my broken ribs caused more pain and suffering than my Panerai’s dislodged hands and severely scratched crystal and bezel. The damage to my watch was so bad, I had a better chance of a full recovery. Jeff and Watchrepair.net came through,however, and performed a miracle. My beloved Panerai has come back shiny and better than new. I could not be more happy or satisfied with Watchrepair.net.


Wayne Alexander
Keowee Lake, SC
January, 2020
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