Testimonials

February, 2021Old school craftsmanship and customer service!By far my best experiences with a watch repair service EVER!Professional, unparalleled communication skills and a heart warming level of care.I love watchrepair.net!
David Sauro, Nashville, TN
February, 2021Watch Repair. net, was an absolute pleasure to work with. It is refreshing that there are still business's that value customer service such as WRN. They are personable, knowledgable and professional, rare traits these days. They followed up with me and kept me updated on the repair progress. I will certainly use them again and they have earned a spot on my trusted service providers list. Thank you, WRN!
Henry Saludes, Dania Beach, FL
February, 2021Very competent, watch returned looking like new. No Unreasonable delays; work done well and quickly. Very responsive and work done right!
James Ernst, Belton, TX
February, 2021As expected excellent service!!....Last year had my Submariner "serviced"....just received my wife's Rolex....Looks brand new!!
Stan Sievers, Lake Arrowhead, CA
February, 2021, I have recently traded in an older Breitling Colt or a newer model of a Breitling B2 chronograph. Both Mark and Jeff have been very helpful in my decision making and helpful agreeing to a reasonable trade in and purchase price of the new watch. I can't say anything bad about this company they have been a great service to me I look forward to working with them in the future.
Bob Frayser, Lawrence, KS
February, 2021Jeff, I‘m not big on testimonials, but I will give it a try for Watch repair.net. I have a vintage Omega Constellation with custom mother of pearl band that needed a little tender loving care. I found your online listing for luxury watch repair. I checked out a couple other sites but I just had a good feeling about your ad. I think I made the correct decision. From the very first contact and throughout the entire process, shipping to you, reconditioning and subsequent return, you kept me informed at every stage. Needless to say I am very impressed with the security of the transportation and mostly with the professionalism of your staff. The turn around was quick and my vintage constellation looks fantastic and is running great. Thank you !!!!! Jack Kroll
John Kroll, ORTONVILLE, MI
February, 2021These are the people that you WANT to have working on your watch. After going down a couple of blind alley attempts to get my beloved Omega restored, I found this enterprise on on the Web. I was impressed by their professionalism. They return phone calls, they respond to e-mails, and, most importantly, they do what they say they are going to to do. I had been apprehensive about mailing my watch off to someone I knew nothing about, mail the secure mailer and the tracking device eased my mind, both when sending to them and when receiving it. They also did a followup phone call to make sure I knew it was on its way. Repeat: these are the people you WANT repairing your watch. Thank you.
Michael L. Cobb, Little Rock, AR
February, 2021My Rolex GMT was returned and it looks brand new not the 32 years it actually is. The crown functions beautifully and I couldn’t be happier. The communication with the repair folks was also very helpful in letting me know where the watch was in the van process. Very pleased and can recommend this service highly.
Neil Kutner, Ft. Myers, FL
February, 2021We just received my Submariner and my wife’s Lady Datejust 31, about two weeks ahead of the original estimate. I am very appreciative of the quality of work performed. I also appreciate the communication from Jeff regarding the process involved in having our Rolex’s repaired and cleaned. We were updated throughout the process which put our mind at rest. I would highly recommend their facility and will definitely use their services again.
Ron Yamamoto, Salinas, CA
February, 2021My Omega Seamaster was incredibly well taken care of by all staff concerned. Jeff and Marc were extremely courteous and gave me all the detailed information on what was required for my watch repair. I received the seamaster back in near new condition and i am extremely happy with the work. Highly recommended company.
Arnold McAuley, Moorpark , CA
February, 2021I got the watch back yesterday (2-3-21) It looks great and if it runs as good as it looks,I will be completely satisfied.
Ted Krick, Nashville, TN
February, 2021I could not be happier with the service I received. I was informed all through the process of exactly what was going on. This was a very important watch that has been in my family for 50 years and I am so pleased with the results. I will not hesitate to send my Rolex in for service. Thanks again, Watchrepair.net!
Mark Spradling, Duncan. OK
February, 2021I just got back my Rolex Submarine, from "maintenance". Unbelievable the quality of the service. The watch is another....looks "even better than when it was new". The support, the communication, the process of handling back and forth to them and the courteous attention of Jeff.....was excellent. I give them 10+ out of 10. I strongly recommend them for any repair/maintenance job you need in your Rolex.
ROBERTO R RODRIGUEZ, Weston, FL
February, 2021I am very pleased with the services provided for my Rolex Oyster watch. The secure manner of shipping and the timeliness of the estimate and repairs was exceptional.
Derrick Fowler, Cedartown, GA
February, 2021Fixing my Rolex watch was excellent and very good procedure in shipping the watch to company and returning to me. I am satisfied everything what you have done. Thank you very much. Very truly yours Chang Nam Ju.
Chang Ju, Eau Claire, WI
February, 2021I sent two watches to Jeff and his team: An Omega Planet Ocean Chronograph and a Rolex GMT II. It was time for service, both watches needed new crystals, and there was an updated part for the Omega. We also updated the bezel for a new sport look. The watches came back to me as new! The bands also looked brand new; the Omega band had to have a bushing installed with a new pin in one hole. The cases were polished to perfection and I just couldn't be more pleased, not only with the service/repair but also the communication during the whole process. The shipping was extremely easy both ways and the GPS Tracker in your package adds a good deal of security to the entire process. Thank you Jeff, my wife's Rolex will be headed your way next.
Bret Patton, Heber Springs, AK
January, 2021Your return packet is in the mail. a corner of the envelope had a small tear .I taped it and the Post office was fin with the package.Your service was fine and Joanne appreciates the like new twenty-five year old watch. My Rolex also is twenty-five years old and remains in excellent shape after all these years.If either Joanne or I have need for service in the future, you will receive a call.Thank You ; a.a.h.
Arthur Haberberger, Reading, PA
January, 2021These guys are first class and organized. From the intital call to the shipment of my watch for evaluation, to the work. Theyre ciummunication was second to know one.the security shipping and receiving gave me the confidence they truly understand the value of family airlooms. The watch was receieved in brand new condition and working as purpose.thank you so mutch, we will be doing buisness in the future.regardsTracy
Tracy Lee, Dallas, TX
January, 2021Just got my watch back Rolex two tone blue sub . All I can say is WOW !! I thought the watch look great before I sent it , but it looks like the day I bought it I believe 24 0r 25 years ago !!!! Thank you so much Jeff and your entire team and unbelievable watch master watch makers !! 5 stars in quality work , communications and exceptional service ! Thank You you made my day !!! Hope you all have a great 2021 and stay safe !!! Best regards Michel
Michel Kiernan, Clarks Summit, PA
January, 2021This is my second watch I've had them repair and am about to send them a third. Glad I found someone that I could trust to fix my backlog of watches that needed servicing.
A.L. Chapman, Lexington, KY

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William Thompson

Life and Times

With an a Master of Fine Arts diploma in one hand and an Anthropology PhD in the other, William Thompson discovered a way to parlay his passion for mountaineering into a fascinating career as a photojournalist – using the camera lens as his ultimate “paintbrush.”

Thompson worked for 12 years with National Geographic, having created the first and only complete aerial coverage of Mt. Everest for the magazine. Other exotic assignments involved traveling via yak train through the Bhutanese Himalaya, living with pygmies in deep of Africa, and photographing the Asian elephant on its tragic path toward extinction.

His commercial image work includes major campaigns for Wells Fargo, Leo Burnett, Starbucks, Marlboro, Boeing, United Airlines, Intel, and Holland America.

Today, Thompson lives in a 90-year old log home near the waters of Puget Sound – and still finds adventure in climbing. Fee free to reach out to William via the following points of contact:

William Thompson Photograph/Film
15566 Sandy Hook Rd. NE
Poulsbo, WA
360-908-2000
williamthompson@aol.com