Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I am very pleased with the work performed by WatchRepair for my wife’s Rolex, as well as my Rolex. Both have been returned looking as good as they were when purchased new. The wear and tear over the decades from a mechanical standpoint, have been rectified. I recommend them to anyone looking for a qualified Rolex repair company….


Patrick Pendley
Plaquemine, louisiana
July, 2018

When I was cleaning up my father’s clinic after his death in 1997, I came upon a Rolex watch. I couldn’t have been more surprised. My dad was an old-school doctor who practiced medicine in our little community from the end of World War II through the late 1980’s. He was a great dad, but he grew up during the Depression, and he was as tight with his money as they come. I simply couldn’t imagine him buying such a watch. Further, I never saw him wear it, so my sister and I guessed he must have exchanged medical services with some patient for the watch. That sort of thing was common in the years of his practice; growing up we ate lots of chicken, ham, and fresh vegetables obtained through this sort of arrangement. Unfortunately, I dropped the watch, and it would no longer run. Several years later, after doing some research, I sent the watch to Jeff Herman at WatchRepair.net for repair. I’m not sure exactly how old it is, but I know for certain it is over twenty years old, and I imagine is is considerably older. The watch looked OK before I sent it to Jeff, but after his work it looks exactly like a new watch. It now runs perfectly, and I am so happy to be able to use it again. While I know the watch has some monetary value, it’s sentimental value to me is tremendous, and I couldn’t have been more pleased with the work WatchRepair.net did. Thank you Jeff.


R.M. Cooke
Elkin, NC
August, 2018

I found the watch repair.net site on line. I called and spoke with Jeff, the owner and felt comfortable sending them my Tag Heuer watch which had not been running for years, but still looked good. Everything Jeff indicated was exactly the way it worked from receiving the shipping box to the return of my watch in full working condition. Even received it back sooner than expected


Jeff Jones
Muskego, WI
July, 2018

I was impressed with the high level of professionalism dealing with Mark and Jeff at Watchrepair.net. Upon inquiry, I got a personal call explaining the process, turnaround expectations, shipping, insurance, and expected pricing. I was assured that they were approved as a certified a Cartier parts and repair business. After a consultation and confirmation of completion, my Santos watch arrived home looking good as new, but more importantly, keeping accurate time again. The value for this service is very high. I would recommend anyone with fine timepieces to take advantage of the services through Watchrepair.net.


Kevin Novak
Gurnee, IL
August, 2018

I must admit I had resevations about sending my ROLEX SUBMARINER to someone I didn’t know .Jef was very understanding and provided me with several references that I called and heard nothing but POSITIVE RESPONSES from all of them. I decided to send Jeff my watch and I’m glad I did ,not only did they clean my ROLEX they fixed my broken pin on the band and thewatch came back and it looks BRAND NEW . iwould recomend Jeff and his services to anyone …They are very PROFESSIONAL and they do GREAT WORK…Thanks Jeff


Joe Pace
Sebring , Florida
August, 2018

I am delighted with the look and function of my Rolex Oyster Perpetual Datejust watch. It is over 20 years old and now looks and works like a brand new watch!
Thank you for your service


David E Lindsey MD
Ohio
July, 2018

When I chose WatchRepair.net to give my 1968 Rolex some much needed repairs and TLC, I was apprehensive to let it out of my site. The "old girl" has gone through many tough times and memories with me. After talking with various employees, I made my decision. I KNEW that my watch would get the utmost care, experienced repairs, and prompt attention. I am delighted with the service and my watch looks & runs like new!


Sandy Belaire
Texas Gulf Coast
July, 2018

Very pleased with entire process .My watch is like new. I will recommend to all my friends .


Clair Barner
Folsom, CA
August, 2018

Trust these people! I was soooo worried i might never again see my Rolex Cellini solid gold band and watch but I insured it and sent it to them. They promptly responded with a diagnosis, treatment plan and peognosis for my ten year old watch. It took awhile, but they had told me it would be over a month before they could return it. Worth the wait and the expense. I would trust them with all my valuables in need of their expert service.


Sue Smith
Atlanta
July, 2018

After a lengthy phone conversation with Jeff Herman, President of WatchRepair.net, I shipped my Rolex to him for repair. The watch, a 1969 vintage stainless Submariner purchased while in Vietnam, was in much need of repair. In nearly 50 years of hard use it had never been serviced. It was running about nine minutes slow, the bezel was frozen at 12 o’clock and the crown was stripped making it impossible to set the time. Along with all that, the case, bracelet and crystal showed their age; scratched, dented and scuffed.

Jeff and his team took over and made some magic. The watch was returned to me this afternoon. My Rolex looks virtually brand new. I couldn’t be more satisfied with the job they did and the way it now looks!

One last comment. I confirmed my shipping address with his Miami office about 545pm EDT yesterday. Approximately 24 hours later the Rolex was back on my wrist in Bozeman Montana.


JE Boich
Bozeman Montan
July, 2018

I found the watch repair.net site on line. I called and spoke with Jeff, the owner and felt comfortable sending them my Tag Heuer watch which had not been running for years, but still looked good. Everything Jeff indicated was exactly the way it worked from receiving the shipping box to the return of my watch in full working condition. Even received it back sooner than expected


Jeff Jones
Muskego, WI
July, 2018

Pleased with the quality of work completed. My watch is keeping perfect time. Actual return took about a week longer than expected but they communicated the delay and in the end it was definitely worth the extra time. I used WatchRepair.com because my brother recommended them and now I recommend it. I will definitely use them again.


Bob W
Virginia
July, 2018

The Whole thing was so easy and so well organized , had no concerns about the security , the work took no time and the watch looks new


Dino
Huntington Beach CA
July, 2018

After being quoted $1000.00 to repair my Date Just I was appalled. I found Jeff on line and called him and was very impressed with what he had to say. I was a bit disappointed that the cost was more than he actually quoted, but it was less than $1000.00. It took longer than I anticipated and was told, and I was very worried that I ran into another online scam. No matter how real they sound, you just never know. I thought for my peace of mind, the $1000.00 would have been worth, as I save only about $200 or so with Jeff.

Now I did finally get my watch back today and it is working and so all’s well that end’s well.

I do feel I would recommend them, but be prepared to wait and pay a bit more than advertised. Rolex watches are something very special and unfortunately, I took mine to a not very reputable service to have it cleaned, hence the problem I incurred.

Again, do your homework and keep records of everything, but I did get my watched repaired (at least for now). I truly hope I don’t need his services again and when it comes to cleaning again, I may consider contacting him. Hopefully not for a while though.


Barbara
Littleton, CO
July, 2018

I had been wearing my Rolex Submariner for over twenty years but without anyone locally who was qualified to service my beloved Roli. I never had it serviced. I finally decided to send my watch in for service and repair and was fortunate enough to choose WatchRepair.net. As soon as my the packaging for shipping arrived I was impressed. I can not say enough about the quality and craftsmanship used to restore my Submariner to almost new condition. Mahalo Gary Miller


Gary D Miller
Kauai, Hawaii
July, 2018

I have had my father’s watch since he passed away and it ran fine until I took a dip in the pool while wearing it. Eventually it seized up. Sent it into WatchRepair and they did an outstanding service on the watch and got it back running like brand new. Can’t say enough about Jeff and WatchRepair. Thank you for restoring a keepsake and allowing me to wear it with pride.
Regards,
Mark McGuire


Mark McGuire
Queen Creek, AZ
July, 2018

I’m very happy with the entire operation from shipping to final results. My Omega Planet Ocean came back looking and running like new. Thanks Jeff and the team.


Dan S
Ft. Laud. Fla
July, 2018

This is the second time that my 1970s Rolex GMT-Master has been serviced by Jeff’s company. This experience was no different than before. Unbelievable service. Was contacted by Jeff as promised every step of the process so I always knew what was going on and what to expect. Everything I was told and I agreed to happened in a very prompt manner. There are no hidden fees etc.. What you are promised and agreed to happened and along with a great price why look elsewhere. My local authorized Rolex repair facility quoted me for same work-regular 5 year service almost 3 times what I paid WatchRepair.net as did the authorized Rolex repair facility in Melbourne, Australia while I was there for an extended period in Feb/Mar 2018. Jeff knows about customer service and treating people as they want to be treated so he has a lot of repeat business. Do not be put off using Jeff’s company as is not located where you live. Go with the best!!!! Jeff and staff keep up the great work. Will be contacting you as needed to care for my vintage Rolex. Continued business success.


Rod Broome
Minnetonka, MN
June, 2018

Water had infiltrated my Brietling Aviator and it had stopped running. Jeff’s team did a marvelous job of repairing. He also refurbished it to the point it looks like a new watch. This is the second time Jeff and his team have worked on one of my Breitlings and their work is always outstanding.


Bryce Grefe
Weymouth, MA
June, 2018

I was stunned when I opened the package and saw my almost 20 year old Tag Heuer watch! It looked brand new and has been working beautifully. You guys did an outstanding job. The service was fast, easy and delivered what was promised and then some. I highly recommend your services (already showing my watch off and praising your company). Thank you for giving me back my watch like new!


Carol Renkas
West Islip, NY
May, 2018
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