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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

This is the second time I have had my Breitling Superocean serviced at WatchRepair.net. The first time was almost 10 years ago.

I was nervous the first time I sent my Breitling for service, as I had only spoken to Jeff once, and read many positive reviews about the quality of the business. As I dropped it off at FedEx that day, I thought maybe I was making a mistake entrusting my expensive (to me) watch, to someone I never met. My fears were quickly dispelled, by multiple calls, and emails keeping me up tp date on the status of the service. I got my watch back working and looking great.

So it was a no brainer to send it back to WatchRepair.net recently for a second time when I was experiencing a problem with the crown and stem, which required a more involved service. Jeff and Marc kept me informed throughout each step, and always gave me a price, and got authorization from me before continuing with the service.

I got my Breitling back, looking and running as good as new, and I am very happy. I feel the level of service, craftsmanship and price can not be matched by anyone else in the business.

Finally, to anyone who is hesitant about sending your timepiece to them for service, don’t be. They are as professional as can be, will keep you informed every step of the way, and you will be very happy with the quality and price.


Chris Butler
Poughkeepsie, NY
December, 2019

Just got my vintage Omega Seamaster back from WatchRepair.net. Jeff Herman stepped me through the repairs, parts, and overall condition of this 75 year old watch and gave me a price that I thought was very reasonable. I am very satisfied with the prompt service (3 weeks) and the quality condition of this watch. Very satisfied with this restoration and repair….thanks


Scott Dowse
Valdosta, GA
December, 2019

Thanks Jeff/Marc..Received my 57 year old Omega today.It looks new of course…as you said it would.I am very pleased with every phase of your repair operation…such attention to every detail is certainly impressive and reveals a type of character to emulate. Thanks again guys…..Bill


William Brannon
Johnson City, TN
December, 2019

I had owned my Omega for over 15 years. When I found watchrepair.net, my watch was losing time and sometimes it would mysteriously stop. The technicians listened attentively to my description of my watch’s performance and when they received my watch, they examined the watch carefully and informed me what needed to be done. I now own an Omega that works better than when it was new and the accuracy has improved from losing 5 to 10 minutes per 24 hours to +2 seconds per 24 hours. Plus, the watch looks BRAND NEW!


John Tom
Lawrenceville, GA
December, 2019

My 1963 Omega Seamaster needed work that local repair services failed to remedy (but happily charged for). I’m glad I found WatchRepair.net, as they not only fixed the primary problem, but performed additional needed work to my satisfaction. The watch now looks and runs great, and it’s happily back on my wrist for everyday enjoyment.


James Dierks
Rochester, NY
December, 2019

Marc and company again did an outstanding job on my Planet Ocean. This isn’t the first time I’ve sent them a watch and wont be the last. They always exceed my expectations and this time is no different.
Great Job!


Julian Walls
Hilton Head Island, SC
December, 2019

My late father’s Breitling Navitimer was in really bad shape when I sent to WatchRepair.net. Missing buttons, water damage and 20 years of age showing. I was shocked when I recieved it… Looked like new and I had forgotten how nice this watch is. So happy I finally did this. Marc is very professional and communicates well on every step so you don’t have to worry at all Price was much better than I could find locally. I would use them again for sure.


Jason Wistehuff
Raleigh, NC
December, 2019

Not inexpensive but well worth the value. My 1960 Omega looks and keeps time like new.


Robert Schulhof Sr.
Douglasville, GA
December, 2019

Absolutely flawlwss restoration of a bracelet that has been on my husbands wrist for 25 years. The watch looks like new. We are thrilled with this service and I will be sending my Rolex back for service soon.


Rosemarie Williams
Wilmington, NC
December, 2019

Hi
I thought I would never have my watch repaired. My watch had been completely wet 10 years ago. I sent it in to be fixed. I was blown away by the repairs the watch came back like new. It was a little expensive but 20 years ago I paid $1100. These people did a great job


Dennis German
Sun City Center, FL
December, 2019

Marc I cannot begin to describe how pleased I am with your service. I must admit I was skeptical at first given my history of receiving poor service on my Rolex watch. I have had this watch for nearly 30 years and was so frustrated about how poorly it kept time despite my attempts to have it fixed. You were my last resort. From my first phone call to you until I received my watch I have had exceptional service. My watch keeps perfect time and looks brand new. I recommend you without reservation.


Leigh Arruda
New York, NY
December, 2019

Dear Marcc
A special thanks for cleaning my 2 Oyster(male and female) watches. They were in in dire need for repair.
They are show room quality and the year’s extra insurance re: normal use is very helpful.
Duly appreciated were the updates as well as being a done in a timely fashion which I had requested .
You are highly recommended.
Sincerely
Johanna Hagar’s.


Johanna Hagar
Reno, NV
December, 2019

1978-1979 Longines Admiral Automatic.
I am glad that I found Watch Repair. net.
Grate professional and personal service.
I highly recommend them.
Thank you very much Jeff and Marc.


Boris Gofman
Bluffton, SC
November, 2019

Excellent work 👍. Pricing fair
Very happy with service


Michael Lopeman
Bluffton, SC
November, 2019

WatchRepair repaired and serviced my Rolex Oyster Perpetual watch. I inherited the watch from my father and WatchRepair did a fantastic job of repairing the band and servicing the watch.

I highly recommend Marc and his team.

Regards, Paul


G. Paul Schuitt
Phoenix, AZ
November, 2019

We were happy with the secure box they sent to us to ship our rolex watch. They called us when they received the watch and soon after called back with an estimate. We agreed and went forward with the repairs. There was a sentimental value for the watch. My husband said the watch looked great with the new band and the new bezel on the front. We received it back Monday Nov.25,2019 and are happy with the service. We feel they did an outstanding job.


Barbara Fisher
West Hartford, CT
November, 2019

In 1972, when I was living in Copenhagen, DK, I was given a Rolex “Oyster Perpetual; Submariner”. That meant the most to me and I wore the watch always and everywhere, including some heavy construction when I came back to the U.S.A. and was older.

The watch got used and abused, banged up but not ruined entirely. Around 1995 when I was building golf courses in Palm Desert, CA, the self winding mechanism went “gunny-bag” (broke) so I wound it mechanically. When I was back home (Oregon) on a break, I turned the watch over to a local Jewelers who, besides selling finery, touted themselves as “Rolex experts”. Leaving it with them, I went back to Palm Springs. Probably 8 weeks later I got the watch back via US Mail, in a baggy. Yeah, it worked, and the crystal was replaced, and it looked great, but after paying out 1200$ the self-winding mechanism still didn’t work! The next day, when I was manually winding it, I felt the resistance in the stem “give”; something inside broke. And I lost a best friend I was with everyday of my adult life to date. I knew I wouldn’t be sending it back to the “Rolex Expert” in my home town who ripped me off.

The watch was relegated to my wife’s jewelry box, and I thought I’d find another place to start over fixing it. I missed it but didn’t find a specialist and then went on with my life without it.

Fast-forward to 2019 when I stumbled across “Watch Repair. Net” and I met Jeff and Marc. During subsequent phone conversations and e-mails, these folks acted like true pros, and if they ever spoke with a Swiss accent, like Master Watch makers from there, I wouldn’t be surprised. They paid attention to every detail, including packaging and security (not a baggy in a mailing envelope – a secure, heavy plastic box with thick packing inside).

They had the watch about 6 weeks. Throughout both Jeff and Marc kept in touch. They always eoievered what was promised. Jeff’s assessment began with a thorough diagnosis. The job was estimated at @ $1500 and I paid. The job included gutting the watch and reconstructing it because that was needed. The piece was made in 1970 so it is an antique and a classic, but worthless, really. After Jeff and Marc (and their staff) did their voodoo the watch has been appraised at between 7-10,000$. 1.5K got me 10K but most importantly it put the watch back on my wrist. It was definitely a reunion with an old friend.

My first impression of the watch when I tore open the mailer from “Watch Repair. Net” after the renovation, was, it looked new; not even the smallest scratch, seriously, like brand new and had never been on any wrist.

Of all the things I can say about these people, this is what’ll introduce them to you: They are in Florida and I am on the West Coast; Eastern Time/Pacific Time. I got the watch back working and set on my time. They took the time, when setting it, to think of me and where I am. 3 hours different than them. They thought of me, and cared. I’ve been checking the accuracy of the watch’s timing against my computer and it remains 100% accurate.

Needless to say, I fully recommend these folks. They are “Master Watchmakers”. Their charges are quite affordable and more than worth it for what you get.

Everyone who has a wrist or pocket watch like mine, and it doesn’t necessarily have to be a Rolex, has to have a watch-maker, like in Europe, and besides having my watch back on my wrist, I’ve got these pros to help me care for it. So besides having my “friend” back, I gained two more I have the utmost respect and admiration for.


Rob Williamson
Eugene, OR
November, 2019

Thanks Mark for a job well done on the cleaning and repair of my Oyster Perpetual Day Date Rolex!
Although I was hesitant at first to send my Rolex hundreds of miles away to a unknown watch repair company, I couldn’t have been more pleased with all facets of my watch repair experience with your company! My watch looks great and works to perfection just like it did when I first purchased it some 30+ years ago. You have earned my future business!


Mike McGlone
Centerville, OH
November, 2019

There are not enough words to describe the experience I had at Watch Repair with Jeff and Marc. Being my first Rolex, I wanted to make sure that I took good care of it. It seem that every place close to me made it sound like it was a very scary process to have it taken apart, cleaned, assessed and fixed. I decide to go to Watch Repair because of their ratings. I found that the ratings were right on. My personal experience was a five star plus experience! They have amazing communication, turnaround time and pricing. I was like a little kid in a candy store when my Rolex was returned. It was absolutely beautiful, like the day I got it! I cannot express my gratitude enough for the care they took of my watch. I know that you timepiece lovers understand what I mean, otherwise you wouldn’t be looking at this website. Your special timepiece will be in the very best hands with Watch Repair. Thanks again Jeff and Marc for making this so painless, but more importantly the amazing experience!!! K,Grace


Kristin Grace
West Bend, WI
November, 2019

Watch Repair brought my Rolex back to new condition inside and out . Marc was very helpful and made me feel like I was an old friend . I will trust them for any of my repairs in the future .


Stan Stasko
Joppa , MD
November, 2019
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