I have never written a testimonial before, but I felt that have received such excellent service from WatchRepair.net, and from Jeff personally that I needed to let people know what a wonderful company this is.
My 18 year old son inherited my fathers Rolex watch that my mother had purchased for him back in the 1980s, and it was in desperate need of repair. We had taken it to an authorized Rolex dealer for an estimate, and were resigned to the fact we couldn't afford to ever have this watch in working order. my son was devastated by this, as he has always been extremely close to my father, and this watch had been worn every day since my father received it. My father has had brain surgery, and has never recovered from it, so this watch meant so very much to my son. I decided to go online to research companies who could repair it for a more affordable price, and was lucky enough to come across WatchRepair.net. I sent an email, and Jeff very promptly called me back. After speaking to Jeff numerous times, and reading the testimonials on the web site, we agreed on a price, and I shipped this watch to him. I was very leary about shipping a watch that had so much sentimental value to my son, but was reassured by my numerous conversations with Jeff.
My mother and son were a little more skeptical, and 10 days after I shipped it, they wanted more information. I sent an email, letting Jeff know that they were concerned, and to my surprise Jeff called me 3 days later to let me know that the watch was finished and had just been shipped back to me. He had explained the situation to his watch repair man, and he rushed it for me. I was completely surprised when I opened the box to see the watch looked the same as it looked when new. My son and Mother are extremely pleased and He is now wearing the watch every day. I cannot say enough good things about this company and Jeff. I will recommend this company to anyone who needs to have a watch repaired
. My son is so pleased to be able to wear his Grandfathers watch, and to have a piece of him with him everyday. Thank you all so much for being there when we needed someone to help.