Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
Just received my Rolex Turn-O-Graph back from service last Friday, I can't express myself how pleased I am with the results. I believe it looks better than it looked when it was new, that was fourteen years ago. It was last serviced seven years ago by a Rolex dealer at a cost more than what your people charged for service and repair, as far as I can remember at that time it didn't come close to How great your staff has made it look today. To all those that may have some consurns about sending your watch to someplace on the internet all I can say is trust, relax and enjoy the expert results.
Don Morrison
Florence, MA
November 2015
I was a little nervous about sending my watch to an unknown person but, Jeff was so professional with phone calls and emails he made me feel very comfortable with the process. I have my watch back and looking new! Thank you!
Cheryl Charvat
Patchogue, N.Y.
November 2015
I would just like to take a moment of time to tell everyone who is reading this that Jeff and his team are the best. They took their time to diagnose my wife's Rolex datejust with what problems it had and gave me a fair price to fix it. I accepted and the rest was history. It takes a little while but rest assured they will take very good care of your needs. I highly recommend Watch Repair. net and Jeff is great to work with. Thanks again, Ben Musick
Ben Musick
Richlands, VA
November 2015
As with most people, I also had reservations about trusting my Breitling Crosswind with someone unfamiliar to me. However, after talking to Jeff and reading the testimonials, I developed confidence in him and his work. The watch is 15 years old but when I received it from Jeff, I was very pleasantly surprised. It DOES look like new and after a week's trial, it has kept perfect time. I'm completely satisfied and have no problem recommending Jeff to others.
Tony Simon
Geneseo, Il
November 2015
I am very pleased with the work watchrepair.net did on my rolex watch. it looks brand new. thankyou jeff.
Thomas Marshall
West Hampton, NJ
November 2015
I have to give a very big thank you to Jeff for his wonderful service of my Breitling Astromat 1461. My watch was damaged by water in the Virgin Islands. When water went into the watch I knew I had a major problem. I had originally sent the watch to the Breitling factory service and they kept the watch for 4 weeks then called and said that the watch must be sent to Switzerland as they have more equipment to fix or repair the watch. After another 8 weeks they finally called and said the watch was unrepairable due to the watch being discontinued and they do not have the parts. If I gave them the watch they would give me a discount on any new Breitling that I purchased. To say the least I was very aggravated that 1) they didn't tell me this prior to sending it away and 2) they failed to mitigate any damages on the watch by placing oil in the movement. They then shipped the watch back after having 3 full months. I immediately began looking for a watchmaker who could repair such a complicated timepiece. This watch is a semi perpetual calendar. I called Jeff and he not only had to go to two watchmakers, but only one would actually take the challenge. I understand why it took this watchmaker 2 months to repair, but when I got the watch back it looks perfect and runs as good as new. I sincerely thank you Jeff as this watch is a prized collectors item and very few were made by Breitling as they only made them for a couple of years. I would highly recommend Jeff's services and he will get my business in the future. Thanks so much as you assistance in this situation was needed and I greatly appreciate it. Marc
Marc Wagman
October 2015
Just got my 2nd watch back from Jeff and he is the man when needing a watch repaired. My Tag Heuer Autavia needed a part that had to be fabricated and Jeff got it done and the watch is in perfect working condition now. Thank You Jeff
Kelly Stone
Lexington KY.
October 2015
I received my Rolex back yesterday and I was amazed and very happy when I unwrapped it and and saw the results of your work. The watch looks brand new and I am sure it will work as such. Great work and attention to customer satisfaction. Phil M.
Philip McGovern
Selden,New York
October 2015
I am very happy with the service performed on my Rolex watch. The work was done on time and within the estimated budget. When I received the watch it was refurbished inside and out. Looked like new even though I bought it in 1991 and wore it literally every day. Thanks for your great work. Dave Sims
David Sims
Grosse Ile, Michigan
October 2015
I do not have one bad thing to say about my experience with Jeff. My watch was a distaster! Its hands were not connected and it had water in it. Jeff made sure to ask all the right questions and get it to look like new. I am impressed and so happy he was able to make my watch work again. I am wearing it now and it is always the right time! Thank You for the exceptional service. I will definitely reccomend you to my friends and use you again in the future!!!!
Ariella Stauber
Hollywood FL
September 2015
I had checked local jewelry stores for Rolex repair. They all sent it out. I decided to skip the middle person. I found watch repair online. I spoke to Jeff and got the right vibes. During the repair process, Jeff kept me updated on the status. We also had a new dial put on which was easier for my wife to read. We do appreciate Jeff's assistance and will use his company again.
M High
September 2015
I received my watch yesterday. It looks like the day I bought it and runs beautifully. Thank you for your service!
Julie Snow
Mineapolis, MN
September 2015
It was my lucky day when I stumbled upon Jeff Hermann and Watch Repair.net. At the time Ii was looking for a small independently owned watch repair company that had the ability to work on high end watches like Rolex, Tag Heuer and Breitling. I had both a Breitling Chonomat and a Tag Heuer Monaco in need of repair. As of today, I have received the Breitling back. It looks and operates like new and cost almost half of what I was quoted by Breitling itself. I think everybody expects good customer service and as a result they are often willing to pay for it by going back to the manufacturer for repairs. I not only enjoyed the significant savings that I experienced, but I also really appreciated the easy access to Jeff. He personally answered every call that i have made to him and I was never put on hold for more than a minute. What more can one say other than my expectations have thus far been exceeded.
Colorado Springs, CO
September 2015
Recommend Jeff highly. My Tag Carrera came back in perfect working order. Sending him a second watch for repair.
Kelly Stone
Lexington KY.
September 2015
I am so thankful I found this company online. The watch was repaired as stated and came back to me in excellent condition. They were responsive to my needs. The handling of shipping the time piece back and forth was done with ease and my watch was well protected. I would highly recommend having your watch serviced here. I will certainly use this company again.
Nancy Meier
Hobe Sound, FL
August 2015
I have used WatchRepair.net for both Rolex & Breitling watches. The service has always been first rate, fairly priced and professional. In every instance the watches have come back looking like they were just newly purchased. I heartily recommend them for servicing your timepieces.
Dennis Dickinson
August 2015
I was VERY, VERY hesitant to trust my $20K watch to a company I found on the internet. I probably called or emailed 60 Watch Repair customers before I "took the plunge." I was able to reach Jeff every time I needed to contact him. I received it back last Friday & could not be happier! It looks brand new & seems to be keeping perfect time!! I would ABSOLUTELY recommend Jeff & his company!! We will do business again!!
Dan Harnum
Detroit, Michigan
August 2015
I wanted to express my thanks for the excellant service getting my Omega Double Eagle to work the way it was intended. This watch has never worked properly since purchased but this company was able to give it the dedication it deserves and it's working perfectly now. I'd recommend them to anyone and would use them again in a heartbeat.
Scott Gauthier
Franklin, MA
July 2015
Just like to say thanks for the great job you and your staff performed on my Rolex GMT Master II. My watch is now working perfectly, and I am a very satisfied customer. I will be more than happy to recommend Watch Repair.net for any watch repairs that you may need.
Robert/Eileen Sanabria
Chicago, IL.
July 2015
Just want to express to total satisfaction with Jeff and his wonderful crew. I have to admit when I placed the Rolex in this state of the art watch box I thought I had lost my mind! But after constant contact with Jeff while he had the watch he only made me more certain that I was in excellent hands. His professionalism, generous contact, and timeliness (no pun intented) has made this worrisome process a real dream. You have my recommendation and I wouldn't go anywhere else...Many thx
Diane Martin
Saint Louis, MO
June 2015
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