Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
Very forthright and honest. I got my Tag Heuer back from them in like new condition. keeps perfect time and theywere able to remove all the scratches. Great communication! A+ rating from me.
Chris Chapman
Maui, HI
April 2017
I loved working with the Watch Repair team! They were very professional and timely. I will definitely use this company again and again. Would highly recommend them for any watch repairs you need.
Barbara Parker
Conroe, Texas
April 2017
My Breitling Steelfish quit working last year on me and it had been sitting in my safe ever since. I started looking online for someone to overhaul it not long ago and came across watchrepair.net. I called and the owner jeff picked up the phone right away. He quickly got me a quote and i thought about it and decided to send it to him. I actually had an issue sending it because there was a fire in the ups warehouse where my watch was. I called and robin told me not to worry she would take care of it. 2 days later it arrived and they told me the main spring was broken and it needed an overhaul. I gave them the ok and they fixed it before scheduled and sent it back via ups overnight shipping! The watch looks brand new and i couldnt be happier. I have 2 other high end watches and they will be doing all my repair work from now on! my hats off to jeff and his whole staff. Thanks Stewart
Stewart Poovey
Greensboro nc
April 2017
I have had an Omega Speedmater moon watch since 1999 and it never gave me any trouble until last March. When I contacted watchrepair.net, the first thing I noticed was the excellent customer sevice. My watch was returned 3 weeks later with a new main spring and completely refinished case and bracelet. It looked brand new. It works perfectly. Thank you for the excellent service!! Regards, Ed Lacau Miami Lakes
Ed Lacau
Miami, FL
April 2017
I made the terrible mistake of trusting a local watchmaker in San Anotonio, Texas with my vintage Heuer 1000 dive watch. After waiting in excess of 3 years I demanded it back. Parts were missing. I had all but given up on my little treasure. I had bought it new when I was 18 years old. I was devastated. I looked on line one last time and came across the Watchrepair.net website. I emailed my problem. To my surprise I got a phone call back right away! The owner, Jeff Herman, answered all my questions. He sent me a Watch Repair Pack which I got 2 days later. I sent in my watch. Upon receipt of my Heuer, he confirmed the repair estimate. The repairs are flawless. I trusted the right people. People with integrity. Honest to the core. Of craftsmanship hard to find these days. Tears of joy. I got my little treasure back. Many many thanks. I will never forget what you have done for me.
Beverly Sakai
Austin, Texas
April 2017
WatchRepair.net has been wonderful to work with. They serviced my Omega Seamaster Automatic. They are friendly, easy to contact and respond quickly. They are very reasonable, have great workmanship and follow up with great service. Thank you Jeff and Robin
Ernie Brassard
Carnelian Bay, CA
April 2017
Recently my Breitling Aerospace watch fell and the digital screen cracked. I went to my local jeweler to fix it. He stated he was unable to do so. He suggested WatchRepair.net might be able to help me. I contacted them immediately. They were very friendly and courteous. Within days I had a package sent to me to mail my watch in. Unfortunately they were not able to repair my watch in-house due to lack of parts availability, apparently it needed a whole new movement. I was most impressed that Jeff proceeded to coordinate with Breitling USA and had the watch repaired at no additional cost to me. It did take longer than I had initially hoped but I just received back my watch and it looks and runs like a brand new watch. I have it back and it works perfectly. I would not hesitate to recommend WatchRepair.net to anyone in need of their services.
Kevin Brown
Telford, PA
April 2017
It has been a true pleasure working with Jeff and Robin. I was in a mess with my Rolex President. He was able to get my favorite watch back on my wrist and is now keeping time accurately. So happy to find a company so trustworthy and professional. You guys are awesome!!
JoAnn Jones
Ahoskie, NC
April 2017
My Rolex Submariner stopped working after over twelve years of keeping good time. I found Watchrepair.net on the internet. I called Jeff Herman, president of Watchrepair.net, and inquired about repairing my watch. At first I was a little nervous about sending my Rolex out, but Jeff assured me that my watch will come back in excellent working order and it will look brand new. Jeff was right, I received my Rolex back looking brand new and it's working perfect. I am very pleased and highly recommend Jeff and his company.
Kevin O'Brien
Port St. Lucie, FL
April 2017
Jeff Herman is a master. My 1988 Rolex needed major work and he made it look like new. Having spent 36 years in State Police Law Enforcement (Retired Captain of Investigations), I can assure you I did my homework on Jeff. My 1988 watch was special to me and I wanted to make sure it was taken care of properly. Jeff did all that and more. If you have a doubt, contact me.
Rudy Eidam
Hendersonville, NC
April 2017
Hello, Jeff Please add my testimonial to the numerous kind words you have received from satisfied customers. I must admit that it was a bit scary trusting my valuable Rolex to an entity found on the internet. Paranoia is often justified dealing with the unknown. I am pleased to report that my watch was repaired and returned to me in excellent condition and that you kept your promises to provide excellent service.
Paul Conley
Modesto, CA
April 2017
A few years ago I had Jeff service my 1985 Rolex watch. He did a great job! So when my band was stretched so badly over years of daily wear, I contacted Jeff for suggestions. He said that he could repair and rebuild the band at a very reasonable price. Jeff explained the process and did exactly what he said he would do, actually ahead of schedule. The watch band looks great and I am very happy with his service.
Mark Spillers
Musella, GA
April 2017
I sent in a rare Rolex Veriflat from the late 1950's. Jeff followed up every step of the way and I am completely satisfied. They provided a unique shipping package that protected the watch and enclosed a return UPS label making the process simple. I would recommend the service to everyone looking to have a Rolex serviced or repaired.
Don Conner
Auburn, AL
April 2017
Outstanding service. My Breitling looks and runs wonderfully.
Richard Roberts
Maine
April 2017
Jeff, I just received my Rolex date just, ladies watch, I was so pleased when I opened the box to see a watch that looked brand new. My husband thought I had gone out and purchased a new Rolex, I was so lost without my old standby. I wear this watch 24/7...... After talking to Jeff and how he explained the time line and then called me to let me know the price and that a part would have to be replaced. Everything Jeff told me about the process and timing was right on. I would recommend Watch repair.net , very reliable honest people to do business with. Thank you for your wonderful care of my watch.
Lynda Johnston
9205 NW Kaiser Rd.
April 2017
About a year ago we had my wife's GP watch repaired (it was running fast). In addition to the repair, we had the watch refurbished. It came back looking like new! Recently, the watch started running fast again and Jeff repaired it under warranty - no questions asked. He stands behind his work. I have had other expensive watches serviced by Jeff to my complete satisfaction. In the future, I will continue to use WatchRepair for all of my watch repair and servicing needs.
Tom DeAngelis
Whitehouse Station, NJ
April 2017
Very good experience from my initial contact, through UPS shipping provided both ways, and a timely turn around. Very reasonable charges with all Rolex factory parts.
Bruce Elliott
Charleston, SC
March 2017
Jeff; Until I spoke to you I have to say I was a bit nervous sending my Tag Grand Carrera to a repair shop I found on the internet. You put me at ease on our 1st conversation. Your customer service is amazing my watch looks brand new and I couldn't be happier. Thanks so much for all the phone calls to explain the work that had to be done, when it would be finished and when it was on its way back to me. What a super experience. I look forward to having you work on my other watches.
Robert E. Brooks
Vallejo, California
March 2017
Last year Jeff restored the Rolex Sea-Dweller I bought as a saturation diver in 1976. Recently I was looking for an older model two tone submariner for my sons birthday, so I called Jeff to see what he could find. He found one with the blue dial I was looking for at a great price, overhauled it and it is absolutely beautiful. Thanks Jeff and team, I couldn't be happier with this timepiece.
Cliff Finch
Fresno, CA
March 2017
I am beyond thrilled with the workmanship. This was my mother's Rolex and her special to me. I needed to find some one that would handle it with care and expertise. After a thorough search, I found WatchRepair. Jeff walked me through all the steps. His explanation made it clear to me WatchRepair was it. The Rolex came back to me ahead of schedule and looking more beautiful than ever. It actually looks new. Thank you, Jeff!
Young Hee
Windsor Locks, CT
March 2017
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>
Page 1 of 38
UPS Shipping National Association of Watch and Clock Collectors Logo American Watchmakers Institute Logo