Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
I sent my Omega Seamaster in for repair/service to Mr Jeff Herman who promptly sent a fair quote for my watch. I am extremely impressed and satisfied with the work and service performed by this extremely professional and talented journeyman in his craft. This is the type of craftsmanship and focus to detail far to rare today in any field. One can be assured of the finest attention to detail and price that a timepiece can be handled outside the manufacturer itself not to mention the friendly, professional relations by Mr Herman himself. I am 120% SATISFIED customer.
Capt. David P Everhart
Seattle, WA
June 2014
WatchRepair.net provided wonderful personal service for my Omega Seamaster Aqua Terra watch. I found them on line and after reading the many testimonials it gave me the confidence to send my watch. Jeff provided very good communication throughout the entire process and returned the watch quickly. I will use them again should I need another watch repaired.
Paul Schubring
Williasburg VA
June 2014
Like probably many would, I hesitated to send off my old and defunct Omega to an internet service. I was delighted, however, to find that the service was very efficient, fast and delivered back to me a totally rehabilitated watch looking as good as the day I bought it more than 30 years ago -- in fact better, thanks to a magnifying window for the date and time. I would be happy to recommend this service to anyone.
James Murphy
East Greenwich, RI
June 2014
My Vintage Omega Constellation was beautifully restored. Professional transaction all the way! I recommend Jeff Herman and his service to anyone with a high quality mechanical watch that needs work or restoration. Nicely done!
Gregg Kennerly
Virginia Beach, VA
June 2014
I received my Rolex Datejust back yesterday after it was repaired from a fall which resulted in a busted sapphire crystal. I looks brand new - like it did the first day I opened up the gift box and saw it. I couldn't be happier with the outcome. I highly recommend WatchRepair.net. They have my business for as long as I own a Rolex!
Debbie Burgess
Gainesville, TX
May 2014
Let me express my appreciation to you and your employees for the excellent work performed on my Dad's TAG Heuer wrist watch. The sentimental value of this gift from my Dad on my college graduation was preserved by you and you company and for that I give you my gratitude. The watch look like new and the attention to detail is remarkable. As a 28 years quality engineer working for NASA Marshall Space Flight Center, I can tell you the level of quality is commendable and need to be recognized. After a very, very, very disappointment experience with the TAG Heuer factory service center in New Jersey, the service representative return the watch to me without even examine or inspecting the watch and with excuse letter explaining that the watch was too old, the parts were not available and TAG Heuer will not service that model (their product) any more. That to me as a quality engineer is unacceptable! TAG Heuer is following the trend of today's short term life of product manufacturing (buy, used and discard) in other words becoming a cheap watch with a big name. And to get thing worse TAG Heuer offer me 10% discount on the next purchase of their product. Think again TAG heuer! Please keep up the good work and next time that your are in are visiting Kennedy Space Center, let me know I will get you a free pass to the Visitor Center. Again thanks you, just got a loyal customer, and you can be assure you that many referral from me will come to your company. Alexis Alvarado
NASA George C. Marshall Space Flight Center
Safety and Mission Assurance Office QD31
NASA MSFC SRB RMO

Alexis Alvarado
NASA George C. Marshall Space Flight Center
June 2014
I sent WatchRepair.net a Rolex Submariner that hadn't been serviced in 20 years or more. It was running fast and, of course, showed the wear and tear of 20 years of constant use. From the first contact to the return of the watch, Jeff at WR Net offered professional, courteous, and prompt service. Prices are more than reasonable compared to similar services. The watch was returned looking brand new and running like a Rolex should! Well done WR!
Tom Fekete
Costa Mesa, CA
July 2014
Jeff contacted me just prior to me contacting him about doing a routine cleaning of my Breitling B2 chronograph. The service was prompt with some relatively minor repairs that were needed after it was inspected. It was ready to be returned as promised. There was a small mix up with the return address, but that was corrected before there was a delivery problem. As a repeat customer, I am quite satisfied and recommend using him to care for any precious timepiece without hesitation. The cost is fair and the piece of mind priceless.
Russell Reichter, MD
Des Moines, Iowa
May 2014
When my Rolex Presidential Ladies watch broke I looked online to figure out where I could take it to get fixed. There wasn't anything local and Rolex didn't provide any information on where to send it. I came across WatchRepair.net. I called Jeff Herman. He was extremely kind and understood my concerns of sending such an expensive watch out to an unknown company. He gave me names and numbers of past clients he did work for. I called several of them and they all said wonderful things about the satisfaction and quality of his work. I was still a little nervous but decided to let him work on my watch. From the time I mailed him the watch till when I received it he always kept in touch and stayed on the timeline he said it would take to fix. When I received my watch back it looked beautiful. It was as if it was new. I highly recommend WatchRepair.net.
Jonelle Miller
Plains, PA
May 2014
Jeff, I can't thank you enough for the work you did on my wife's Rolex Ladies Datejust watch. The repair was excellent and it functions better now that it ever has. Looked like brand new when we received it back. Will definitely refer you to anyone needing watch repairs. Kent Martin
Kent Martin
Roanoke, Virginia
May 2014
Just wanted to say Thank You for the great job on my Rolex Datejust. You made the whole process very easy and kept me informed along the way. The world needs more companies to operate like you.
joe pfautz
Lititz, PA
May 2014
Thank you very much for the timely repair on my Tag Heuer watch. It works great and looks as good as it did when brand new. There is not one scratch on it anymore and the face is awesome. I can't thank you enough and I will be sending my other watch in for a check up.
Mike Ryan
Federalsburg, MD
April 2014
Jeff and Watch Repair.net have serviced / repaired my Breitling SuperAvenger twice now. They perform excellent service with good turnaround time, and are reasonably priced. Thanks for taking such good care of my watch!
Tim Adams
Johns Creek, GA
April 2014
Great job refurbishing my wife's Tag Heuer watch! Thanks very much - it is looking and running like new!
Mark Vaccaro
Panama City, FL
April 2014
I am a retired United States Marine of 30 plus years. I have been looking for a token of love and appreciation for my wife of 50 years. Jeff Herman made this happen with the purchase of a Ladies Rolex watch. It was everything I had hoped for and it was the perfect gift. She was so surprised, she cried as others in attendance did. I would heartily recommend anyone to seek out Jeff Herman, the owner of Watchrepair.net for any Rolex purchase or watch repair need. I will be a return customer, count on it. Semper Fi, John Sweeney
John M Sweeney Jr LtCol USMC (Ret)
Huntsville, AL
April 2014
Received my Omega Seamaster looking and working as if I just bought it. He did a great job on what was needed. I had probably given it to a local watchmaker here in the city and was very disappointed. Thanks a lot Jeff. It's working and looking great now!!
Richard Mardirosian
New York City
April 2014
My Breitling Aerospace looks and runs as good as new after being serviced by Jeff Herman's staff. It was a pleasure doing business with him and it is great to be able to wear my Aerospace again after having it sit in my dresser drawer for the past 8 years.
Rich Greenleaf
Sumter, SC
March 2014
I sent my Rolex Yachtmaster to WatchRepair.net for servicing and cleaning as it had been five years since my watch had last been serviced. At the time my watch was gaining about a minute a day. When my watch was returned it had been cleaned and polished nicely but was still losing approximately 10 seconds per day, far below Rolex standards. I called Jeff and he asked me to send my watch back to him (at his expense)and they determined that my watch needed a new balance staff. Because they had serviced the watch it was covered under their twelve month warranty, there was no charge for the repair or shipping. They replaced the balance staff and readjusted the timekeeping mechanism. I'm happy to say that my Yachtmaster is keeping perfect time. I set the time 8 days ago via Greenwich Mean Time and it is spot on. No plus or minus. Exactly perfect time. I highly recommend Jeff Herman and his CW 21 Certified watchmaker if you have a Rolex that is in need of servicing or repair.
Sam Lazzaro
Salem, Virginia
March 2014
I was a skeptic at first but after several conversations with Mr. Herman, it "felt" OK. Still, with much trepidation I gave Mr. Herman my Rolex Submariner to recondition. It was returned a few weeks later looking exactly as new and operating like new. I am entirely satisfied. In fact I've asked Mr. Herman to locate another timepiece for me because I feel he's earned my trust.
Bill York
Salem, MA
March 2014
In early February 2014 I sent my 45 year old Rolex Submariner to Jeff Herman for routine servicing. Like most people who are emotionally attached to something, I was concerned about sending the watch that my Father gave me to “some watch repair guy” in Florida. After talking to Jeff, I decided to take a chance. He made the shipping easy and within 5 weeks I had my watch back looking like new. Thank you, Jeff. I will be happy to recommend WatchRepair.net to any of my friends who might need your services.
Jerry Johnson
Cedar Rapids, Iowa
March 2014
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