Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
Jeff, thank you so much for the care and attention that you and your staff paid to refurbishing my Rolex GMT Master. I was delighted to see my old watch in its new state. I don't know if it looked any better when I purchased it new over 32 years ago! I have the utmost trust and respect for you and your company and would recommend to anyone who owns a Rolex and wants to have it receive new life to send their watch to you. I recommend your company without hesitation, reservation or qualification! Thanks again!
Andrew Hargooa
Plaquemine, LA
April 2015
This is my second time using Mr. Herman for routine service of my Rolex Sea-Dweller. Customer service was very good. All aspects of the transaction went as described. Completely satisfied with the work performed. Received my watch back on day promised. Its also worth noting on prior experience there was a minor smudge that needed to be sent back. The corrective action was prompt and handled excellently. So if you have any issues please know that Jeff stands behind his work fully. I would use WR.net again and would recommend them to others.
Justin Sellers
North Charleston, SC
April 2015
I sent my Rolex Submariner to the WatchRepair.net after several phone conversation with Mr. Jeff Herman. He ensured me that the services provided would be top notch and he was exactly right. The time frame he stated was spot on along with the service and bracelet installation. This is where I will go to get all of my watch service and repairs. Thanks
Kelvin Gauntt
York, PA
April 2015
Thanks Jeff Good job on both our Oyster Perpetual Datejust watches Denson & Deborah
Denson Ragsdale
Gadsden, AL
April 2015
Recently Jeff and his Team at Watch Repair dot net, provided service for another Rolex that I own. I am very pleased again with the communication and follow up Jeff provided during the time my Rolex was entrusted to him. The watch has been returned looking as Regal as ever and performing excellent. I recommend Jeff and will continue to be a loyal customer. Raymond Self
Raymond Self
Monroe, LA
April 2015
I am so very pleased with the service I have received from Watch Repair. I just received my Rolex back and it is like it is brand new. Everything during this process was just as Jeff had said. I was told when I would receive mailer...was given clear instructions on mailing process.....was notified when they received my watch....was contact after they had determined what was needed to be done to my watch and the cost.....was told how long it would take...received it two days after being notified that my watch was being mailed. I was never once disappointed in the service. Jeff does an awesome job of customer service. I highly recommend Watch Repair.
Ruth Cherry
Royse City, TX
March 2015
After an initial misunderstanding over authorization to work on my Omega Constellation Quartz, Jeff reduced the quoted price to $499 from $529. I considered this to be a fair outcome and two weeks later my watch was returned working well and looking close to new. I would recommend his service to anyone.
Michael Littler
New York
March 2015
I had a previous experience with WatchRepair.net in the recent past (May 2014)and was elated with the experience. I received my Rolex back from the required maintenance and repair it needed. Again, I was very happy with the professional expertise and customer satisfaction level they produced. I will recommend them again to friends and relatives and will be a return customer.
John Sweeney
Huntsville, AL
March 2015
I have an 11 year old Breitling Super Ocean that was losing time and the stem was broken. I contacted Jeff at WatchRepair.Net and he was very thorough in answering all of my questions and ensuring that my watch would come back good as new. I was a bit nervous about sending my watch to someone I didn't know, but Jeff came through. He was prompt in answering my emails and phone calls, and was able to put me at ease. My watch came back in the prescribed timeframe and looks as good as the day I bought it. Thank you Jeff!
Greg Thomas
Raleigh, NC
February 2015
Jeff is the Man! He completely overhauled and renewed my badly damaged ten year old Omega Speedmaster. When I got it back it was as if I had a brand new watch that I'm sure will run for many more years to come. I will trust all my watch repairs to Jeff as he does superlative work with mindful communication throughout the process. Thanks!
Steve Stallones
Boulder, Colorado
February 2015
I was hesitant to send my watch to a company I found on the internet. Jeff and his staff were professional, knowledgeable, timely, and consistent. They did exactly what they said they would do. The watch looks and runs great. I had a question after I received the watch and he responded appropriately and quickly. I would send my watch to Jeff again. Thank you!
Gayle Nadel
Washington, N.C.
January 2015
My Rolex GMT Master (Root Beer) is a family heirloom, passed on to me by my father in the mid-'70s; I entrusted it to the professionals at WatchRepair.net, and am delighted with the results.
Nick Basbanes
North Grafton, MA
January 2015
I purchased my Rolex submariner back in 1980. Needless to say, it needed some sprucing up. Jeff Herman was extremely professional and was on top of the repair order from sending the specialize mailing packet until the watch was sent following the repair. I couldn't believe the exterior of the watch. the watch looked like brand new. It also runs like a top. While repairs are not inexpensive the cost was well worth it. I have another watch that I will be sending to Jeff next year.
Dave Bearman
Wheaton, IL
December 2014
Jeff, I would just like to say thanks for the service on my wife's Rolex Ladies Oyster Perpetual Datejust. It was very professional and the watch looks and runs nice. Thank you for calling us to the follow up on the watch throughout the entire process. You will be working on more of my watches and I'll definitely recommend you to friends and family.
Tim McClellan
Wheeling, WV
December 2014
My Seamaster Vintage Automatic watch was returned to me looking like a brand new watch. It also keeps perfect time. The repair took longer than I expected, but I must repeat, I am completely satisfied. Jeff even put a new strap crocodile strap on the watch at no additional charge.
Jim Whitney
Topshan, ME
December 2014
Tried Watchrepair.net for the first time in getting my Breitling Chronomat A13050 serviced. Talked to Jeff about the repairs and decided to give them a shot. I received the watch back after only a few weeks and it looks wonderful and is keeping accurate time. Very pleased with the results. I'm sure I'll have something else to send them soon. Highly recommend!
Paul Lee
Montgomery, AL
December 2014
Jeff got me an repair estimate on my Rolex , did the work and had the watch back to me in the time frame that he promised. What else can you ask for?
Tom Haygood
Hendersonville, TN
November 2014
Straight forward no nonsense service. My Breitling was delivered on time and on budget. Good guy.
Paul Julian
Chicago
November 2014
Since I found Watch Repair on the Internet, the unknown made it a little concerning sending my Rolex to you to repair, but all the great testimonial's made it easier. Happy to say that they were right! My Roles looks and functions like it did new. The work and the warranty are very much appreciated. Thank you...
Dan Cameron
Barrington, IL
November 2014
Jeff - I wanted you to know that I received my Rolex back in excellent condition. I can only say that I am extremely pleased with the results. It looks and runs like new as it did when I open the original box many years ago. As I'm sure many of your customers are, I, too, was very apprehensive in sending my watch off to someone I didn't know. After talking to you personally on the phone I felt assured my watch would be in good hands. Rest assured that I read each and every comment rendered by your customers and also the ones in the listing you sent me with the watch repair package. I can truly say that you've lived up to your promise of timely repairs and fair pricing. Thanks again for your assistance with my repairs and you definitely
Donald Weingarten
Macon, NC
November 2014
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