Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
You have done an outstanding job on fixing my Rolex watch. Thank you for your fine work.
A. Sciulli
Portland, OR
August 2016
I have owned my Rolex GMT-Master since 1985 and needed an overhaul and repair. I found watchrepair.net while surfing the net and decided to call them. They provided friendly customer service over the phone and sent me a package of instructions within a week. Once I shipped my Rolex to them, two days later I received an e-mail confirming that they received it. They had my watch for over a month and a half and had it shipped right back to me. I am highly satisfied with the workmanship on my Rolex. They did a fabulous job as my Rolex looks brand new and is working perfectly. I’m so glad I found this company and took a leap of faith. Jeff Herman provided me with several phone numbers in case I had any questions.
Alfredo Alcazar
Jacksonville, Florida
July 2016
I found WatchRepair.net through an internet search while trying to find a service center for my Rolex Oyster Perpetual DateJust; the stem had pulled out of the watch after 25 years of almost daily wear and no service. My watch had been a work horse for me up to the point of failure. I submitted a request for an estimate and was promptly contacted by Jeff Herman. I explained the situation and got an estimate right away. After receiving the shipping package from Jeff, I reluctantly packed my Rolex up to send it to a guy I had never heard of until a couple days before. My wife and daughter quizzing me about my state of mind for doing such a thing didn't help my feelings any. True enough, I was somewhat nervous myself when the turn-around time went a little long (I forgot to tell my wife and daughter about that); but I did receive my watch, it was perfectly repaired, cleaned, and it arrived packaged in the WatchRepair.net version of a bank vault! Based on my experience with WatchRepair.net and Jeff Herman, I can, without hesitation, recommend Jeff Herman and WatchRepair.net for your timepiece servicing and repair needs; very satisfied.
James McCrummen
Enterprise, AL
July 2016
Just had my thirty year Rolex Oyster Perpetual Datejust overhauled and repaired by Jeff and his team. Although, I was a little bit nervous about the cross country shipping, Jeff answered my questions and concerns and set me at ease. I received the watch expediently and it looks and operates like a brand new watch. Now, I am proud to give it to my son to wear and enjoy. WatchRepair.net exceeded my expectations!
Chuck Webber
Lawton Oklahoma
July 2016
I sent my very old Rolex to Jeff Herman after it apparently was dropped, and the crystal came off. The watch wouldn't run, and the local Rolex dealer gave me an extremely high estimate to get it fixed. Jeff sent me a special box to package the watch in and I sent it off. I got the watch back (again in a special protective box) and it works perfectly. And I mean perfectly. It keeps time to the second, and the little window over the date is positioned properly.(something that was not done right when I had the watch cleaned locally a few years ago). I would highly recommend WatchRepair.net to anyone who wants a watch repair done right.
Scott Hunziker
Pittsboro, North Carolina
July 2016
My Rolex Oyster Perpetual Date watch just arrived back to me today. After wearing it every day for many years it is great to have it on my wrist again. It looks like the day it was bought, back in 1993! Thank-You Jeff, for walking me through the whole process and keeping me informed. I promise I won't wait until it quits working again to send it in for some TLC. Thanks again.
Kenneth Campbell
Illinois
June 2016
I had a destroyed Omega Seamaster that had been run over after the band broke and it fell on the road. I found it two days later and put it 's remains in a box for 3 yrs. I decided to have it assessed for repair by watch repair dot net. Jeff returned my call and as promised made my watch as new, even nicer looking with the golden face instead of black and the new back on the watch makes it slimmer on my arm and am totally satisfied,pleased with service, updates, shipping and the whole experience
Larry Tarver
Lower Alabama
June 2016
I have received my Restored Omega Vintage Flightmaster today, and I could not be more pleased. I appreciate the efforts put forth by Jeff and WatchRepair in returning my Speedmaster Flightmaster back to its original glory. It is again a comfortable addition to my wrist. So much so that the fellow at UPS who delivered it to me asked about the company. He had a Heuer that needs attention, and is seeking a good place to send it. He has all the information AND my recommendation!
Joseph J. Gianquinto
Bakersfield, CA
June 2016
We couldn't be more pleased with the repair work provided by Watch Repair and and the personl attention of Jeff Herman. We attempted a similar repair of the same watch, a Ladies Rolex President, with a different company. It resulted in TOTAL FAILURE.
Elaine & Gary G
Menomonee Falls, WI
May 2016
The overhaul & repair of my Patek Philippe was very well done. It had been without service for ~ 10 years. In the future I will send it in for regular checkups and service.
John Rolls
Armonk NY
May 2016
I have owned my Rolex Oyster Perpetual for fifty years. Cautioned at purchase to send it for service every few years, I neglected to do that for the past twenty or so years, while it kept time perfectly until it stopped. I found WatchRepair.net online and trusted my watch to Jeff and his organization. I am very pleased with the service and the result, and now expect on-time performance for a good long while. Based on my experience with them, I gladly recommend them.
Bill Crump
Deltaville, VA
May 2016
Excellent service on my Rolex Oyster Perpetual Datejust, couldn`t be better...
Carstairs H. Bracey
South Hill, Va 23970
May 2016
I bought my Rolex Sea-Dweller in 1976 when I was a saturation diver in the North Sea. Two years ago, the local Rolex dealer sent it to New York and they said they didn't work on the old Sea-Dwellers any more. Recently I got on the internet and saw people were restoring these vintage watches, so I narrowed it down to three people that were qualified, then chose Jeff. He was able to locate an original vintage bezel replacement, replace the crystal, crown, and main spring, and restore the worn out bracelet that was beat up and dented. When I got it back, it was as beautiful as the day I bought it 40 years ago. His watch maker must be a magician, because it now it keeps perfect time and it never did that when it was new. I cant thank you enough Jeff and team!
Cliff Finch
Fresno, CA
May 2016
Jeff did a terrific job overhauling my vintage Rolex Explorer. I was hesitant to send my watch at first, but after reading the testimonials I decided to go ahead. Glad I did. Beautiful job on my watch!
Rich Noronha
Sausalito
May 2016
Jeff, Thanks again for the great job on my Breitling Chronomat. It looks and runs like it is brand new! I was especially impressed with your strong emphasis on customer service, and your direct involvement as owner of the company. It is obvious that your standards are very high, and this is reflected in the quality work which your company does. I am so happy with the results on my Breitling, that I am also sending you my daughter's Ebel for some work as well. I would highly recommend you and your company to anyone who is looking for quality watch repair at a reasonable price. Thanks again, Bob
Bob Grossman
Cape Cod, Mass.
May 2016
This is the 2nd time I have had Jeff service my Patek Philippe. Service is timely and his prices are reasonable. Highly recommended.
Donald W
California
May 2016
I was very reluctant to put my Rolex into a box and send it off for repair to someone on the internet. I did call and talk to Jeff Herman and did feel much better about it. Jeff kept me informed about my watch and always returned my calls. When I got my watch back it was all it said it would be. It looked as good as the day I bought it. I will definitely call him the next time I need my watch serviced
Harold Mann
Louisville Ky.
May 2016
I had my Rolex Oyster quartz watch completely overhauled and a new crystal installed. They also repaired some cracks in my diamond bezel. The watch arrived today and looks like it did the day I purchased it!!!I would encourage anyone who requires watch repair service to send it to these folks. I would like to personally thank Jeff for keeping me informed of what he found along way during the repair process.
Jeffery Huncilman
New Albany, Indiana
May 2016
Transaction went smoothly and I got my wife's watch back within 3 weeks. My wife and I very happy with the service. Jeff was very good at communicating and answering questions.
Stan L.
Lemont Illinois
April 2016
I have used the services of Watchrepair.net three times over the past 10 years to service my Rolex Submariner. Having worn this watch daily over the past 20 years, my Rolex was definitely showing it's age and needed a major cosmetic overhaul.... the watch was in rough shape to say the least! I gave Jeff Herman a call and sent him pictures of my watch. Jeff assured me that the watch would be returned in like new condition...for a very reasonable price. Four weeks later, my Rolex was returned, and as Jeff had assured me, it truly was in the same condition as the day I purchased it! I highly recommend Jeff Herman and Watchrepair.net. It has always been a pleasure dealing with Jeff.....Thanks again!
Randy Kotzmann
Allentown, PA
April 2016
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