Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
Great job. Had my 1977 rolex completely gone over. Runs great and looks new. Jeff and his team know their business. I highly recommend them.
lou angelo
wichita ks
January 2016
My Rolex was given to me by the team of managers that reported to me upon my retirement in 1995. It holds a great deal of sentimentality to me. I plan to pass the watch to my eldest son and wanted to make certain that it was in superb condition. One is always somewhat apprehensive in selecting a source from the internet, but I could not be more pleased with the thoroughness and professionalism of Jeff and Watch Repair.net. I was very fortunate to find Jeff, and recommend him highly for the repair of your valuable watch.
Lee Brewer
Bluffton, SC
January 2016
I couldn't recommend Jeff Herman and his staff at WatchRepair.net more highly. He went above and beyond my expectations even to the point that he returned my call on Christmas Eve! Put me down as a satisfied customer!
Dave Young
Mesa, Arizona
January 2016
Looking for watch repair for a very special watch, I found Jeff Herman. The watch was a gift.from.my wife on our tenth anniversary,almost fourty years ago. So I was very anxious to send through the.mail to someone I didn't know. In the end Jeff cared for the watch with the same respect and returned it to me in the same condition it was almost fifty years ago. A simple thank you doesn't say enough.
Dr. E. Rod Williams
Huntsville, Alabama
December 2015
Watch came back looking and running as new. It did require something more than a routine cleaning, but the fee I paid was only 70 percent of a local estimate. The turnaround time was terrific, less than 3 weeks. Prior cleanings of this now 27 year old Rolex took over two months from a local Rolex retailer. I am trying to persuade my son to send his inoperative Rolex to Watch Repair. net.
Jon Teske
Maryland.
December 2015
Received my repaired Rolex on Christmas Eve as promised.Jeff did everything he promised,and delivered my watch to me when he said he would.I can't say enough about the level of service and the attention I received from Watchrepair.net Thanks Jeff
Robert Maggi
Old Saybrook,Ct.
December 2015
WatchRepair.net serviced my Rolex 3 years ago with excellent, cost-effective results. My wife's 27 year old Rolex was having problems, so I did not hesitate in contacting WatchRepair.net's Jeff Hermann. Knowing the watch was to be inspected and repaired by a reputable firm gave me peace of mind. It was repaired and returned in time for Christmas. If either of our watches require cleaning or repairs, I will not hesitate in contacting WatchRepair.net.
Leon Hart
Summerville, SC
December 2015
This is the second time I have engaged WatchRepair.net to service my Rolex. I have been very pleased with service, communication and responsiveness of this organization and would recommend it to friends and associates.
Phil Pease
Dagsboro, Delaware
December 2015
I was a bit apprehensive to send my Rolex to an individual I found on the internet but after speaking with Jeff and receiving his assurances I decided to take a leap of faith. Jeff was extremely professional and responsive to all my calls and did what he said he would do. I received my watch back, ahead of his promise, working like it was brand new. I am pleased with his service and workmanship, as such he’ll have a customer for life.
John Broska
Cleveland, Ohio
December 2015
Jeff did a beautiful job of diagnosing, repairing and literally refurbishing my old Rolex. The watch was purchased in an Air Force Exchange in Germany in 1985 and was in sore need of work. He has made it look like it just came out of the box new. What a great job. Thanks for giving me back my proud possession looking like it is brand new.
Chip Morrison
Weatherford, TX
December 2015
I was very concerned about mailing off my Rolex to someone I did not know. After reading reviews like this and speaking with Jeff, I was willing to move forward. They were basically doing a maintenance and replacing the crystal. I insisted on Rolex parts and they were able to accommodate me. It took about a month (which seems like forever when you miss that weight on your wrist), but it was worth the wait. The watch came back like new, beautiful and shiny. They also took care of something that they did not originally quote but needed to be replaced, and didn't even charge me for it ($200 value). Didn't even ask me to pay for it. Quality operation you can trust!
Ron Schwab
San Francisco Bay Area
December 2015
So glad I found WatchRepair.net. Everything was just as promised. I am so happy with the service I received. My Rolex Datejust is very important to me and I was very satisfied with all the safeguards in shipping that were taken. Will always use WatchRepair.net
Marsha Ahern
Palm Coast, Fla.
December 2015
Love this company. I used to send my Breitling to Breitling in Connecticut to be cleaned. It would take 3 - 4 months before it was returned. I now send my watch to WatchRepair.net and I usually have it back in 2 - 3 weeks. Great service and secure. Jeff is very engaging and keeps you up to date as to the status of the repair. I would highly recommend them to anyone!
Julie Clark
Tampa, FL
December 2015
I would like to say that I am very pleased with the work done on my Rolex by WatchRepair.net. The watch looks brand new again and is keeping perfect time. Jeff was very cordial and understanding when I first contacted him about using his company to do the repair. I was a little worried that using a company I found online would end with an inferior watch movement or, even worse, loss of my beloved watch. As of now I am very satisfied with all aspects of the transaction and hope my watch will continue to be a reminder of a job well done.
Suzanne Lepaw
Stuart, FL.
December 2015
Another satisfied customer - Got my Rolex Sea Dweller back a week ago (as promised). Looks like new and keeps perfect time. I've already informed several friends of the great service and quality work.
F. Allan Vogel
Wall township, NJ
December 2015
Hey Jeff …got the watch back today and it just made my day. really beautiful case and crystal, and it runs flawlessly. Super job and turnaround was very fast…Thank you so very much.your are a very professional and easy to deal with person all of which has made it easy to know I will be sending you my Panerai PAM 246 to you for a similar movement issue as my PAM 286….Im a very pleased happy customer..
Spencer Maddox
Macon, GA
December 2015
My long time jeweler and caretaker of my family heirloom GMT Master (circa 1965) retired recently. After interviewing several jewelers in Denver, I turned to WatchRepair.net. One call to Jeff Herman put me completely at ease about sending the watch for routine service, half way across the country!! Following a thorough evaluation, Jeff called me with a recommendation and a quote. I had the bezel replaced as part of the deal and when I received my watch back, it looks BRAND NEW! I now have a new jeweler for life and could not be more pleased nor confident in the dependability, honesty and integrity!
Rob Shaw
Littleton, Colorado
December 2015
Jeff H. & WatchRepair.net did a spectacular job on my Rolex Sea-Dweller. My local, large & well know repair facility made several attempts over a 3 month period with no success. Jeff walked me though the process & made all the arrangements. I received regular updates. My 1972 vintage Rolex was returned to me in top condition. I am grateful to Jeff & Watchrepair.net Mark B.
Mark Bergerson
Omaha, Nebr.
December 2015
Happy Holidays Jeff, great job on the Rolex, it is keeping perfect time, enjoy your holiday my best to you and your family. Thank you for your willingness to work with me on the price. With thanks, Robert Agriopoulos
Robert Agriopoulos
Durham, NC
December 2015
Jeff did an incredible job bringing my 1954 Navitimer 806 back to life. Being one of my favorite watches, I was very distressed that I couldn't use it for many years. Now it runs beautifully.
Edward Mawyer
Highlands, NC
December 2015
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