Testimonials

Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews
My Breitling Aerospace looks and runs as good as new after being serviced by Jeff Herman's staff. It was a pleasure doing business with him and it is great to be able to wear my Aerospace again after having it sit in my dresser drawer for the past 8 years.
Rich Greenleaf
Sumter, SC
March 2014
I sent my Rolex Yachtmaster to WatchRepair.net for servicing and cleaning as it had been five years since my watch had last been serviced. At the time my watch was gaining about a minute a day. When my watch was returned it had been cleaned and polished nicely but was still losing approximately 10 seconds per day, far below Rolex standards. I called Jeff and he asked me to send my watch back to him (at his expense)and they determined that my watch needed a new balance staff. Because they had serviced the watch it was covered under their twelve month warranty, there was no charge for the repair or shipping. They replaced the balance staff and readjusted the timekeeping mechanism. I'm happy to say that my Yachtmaster is keeping perfect time. I set the time 8 days ago via Greenwich Mean Time and it is spot on. No plus or minus. Exactly perfect time. I highly recommend Jeff Herman and his CW 21 Certified watchmaker if you have a Rolex that is in need of servicing or repair.
Sam Lazzaro
Salem, Virginia
March 2014
I was a skeptic at first but after several conversations with Mr. Herman, it "felt" OK. Still, with much trepidation I gave Mr. Herman my Rolex Submariner to recondition. It was returned a few weeks later looking exactly as new and operating like new. I am entirely satisfied. In fact I've asked Mr. Herman to locate another timepiece for me because I feel he's earned my trust.
Bill York
Salem, MA
March 2014
In early February 2014 I sent my 45 year old Rolex Submariner to Jeff Herman for routine servicing. Like most people who are emotionally attached to something, I was concerned about sending the watch that my Father gave me to “some watch repair guy” in Florida. After talking to Jeff, I decided to take a chance. He made the shipping easy and within 5 weeks I had my watch back looking like new. Thank you, Jeff. I will be happy to recommend WatchRepair.net to any of my friends who might need your services.
Jerry Johnson
Cedar Rapids, Iowa
March 2014
I have used WatchRepair.net's services on two separate occasions to repair my Omega Seamaster Planet Ocean. Both times have been more than satisfactory. I find Jeff to be honest, reliable, and knowledgeable. I would have no problem recommending him to anyone. Thanks Jeff!
John Verger
Coos Bay, OR
March 2014
I want to commend Jeff and his team at WatchRepair.net. I have a Tag Heuer 6000 that he has serviced for the past 3 years or so. I had a real issue with the timepiece. The watch was given to me by my wife for our 15th anniversary. The bracelet broke from a normal daily wear. TAG wanted over 1500$ to replace the bracelet, and told me there was nothing they could do to repair it. Jeff and his team not only repaired and serviced my watch, they made it look brand new. When i send the watch to Jeff, he makes it really painless. With the results from my first service and bracelet repair with Jeff, i will always trust him and his team to go above and beyond even what the factory provides. At, what i consider, a really fair price. Thanks Jeff for your fine work...My Tag will come back to you again.
Mike Maier
Richmond, VA
March 2014
Jeff and his crew will service my Rolex next time. They do the BEST work. They also stand by there work!!!! I highly recommend them.
Gary Pevas
Parma Heights, Ohio
March 2014
I have used Watch Repair.net twice for repairs of 2 different Panerai watches. One was damaged due to a cycling accident (never wear a nice watch while cycling). The other watch just stopped auto winding. When I received the second watch back from repair, it still exhibited the same problem. Jeff had me return it and when it was repaired the second time, it works perfectly. It is nice to see that they stand behind their work, and of course in addition to the repair, the watch was cleaned and polished where appropriate, making it look new. Thanks for the good work and customer care!
Tom Moore
Newcastle, WA
March 2014
This is the second experience I've had with Jeff Herman and his crew. Again, I was more than pleased with his service and integrity. My wife's Rolex looks like a new watch once again. I'd highly reccomend his service to anyone who has a truly unique time piece.
Stef Hobson
St. Petersburg, FL
March 2014
I sent Jeff and his team my 1995 Rolex Submariner to have it overhauled. When I got it back it's like a brand new watch...fantastic. I would highly recommend WatchRepair.net to everybody, what a great experience!
Marc Hauben
Doylestown, PA
March 2014
Thanks Jeff for taking my tired looking Rolex and making it look brand new again. I would recommend Jeff to anyone who would like special treatment and a brand new looking watch!
Debbie Rose
Tierra Verde, Florida
February 2014
everything was done to my satisfaction ....watch had some blemishes and when returned it looked brand new......would not hesitate to use this service again ..my watch was a Cartier roadster undefined solid 18k gold and I was antsy about sending such an expensive watch out of town, but was glad I did it and would do it again.......
Ed Swist
Prairie Village, KS
February 2014
Jeff and his team provided excellent service. Jeff personally called me three or four times regarding the status of my Omega Seamaster. The entire process was flawless. Jeff quoted me a deadline for the return of my watch...and he met it. My Omega looks brand new, now. The watch band was very scratched --fixed. It was running slow, and stopping in cold weather. His team fixed that. I intend to send him my wife's Rolex for repair and refurbishing in a couple of months. Readers...I was truly impressed with the professionalism of Jeff-- the turnaround time-- and the entire process.
Greg Skinner
Fayetteville, NC
February 2014
My 25 year old Rolex Datejust came back looking brand new. Very high quality work, fair pricing, and extremely professional and friendly service from Jeff, the owner. First class experience!
Richard Sears
Crosby, Texas
February 2014
I was a little hesitant at first to send my Rolex watch off to someone I knew nothing about except what I read on the internet. After speaking to Jeff Herman I felt reassured that my friend (Rolex) would be in good hands. I have been wearing a Rolex since 1960 when I was in the Navy. I bought my first one at foreign ship stores for 41.00. Those were the good old days but still it was two thirds of a months pay for me. I had that watch refurbished and gave it to my son when my wife bought me a new one for an anniversary present. I got my Rolex back yesterday and I welcomed the UPS Man at the door. The watch looks brand new and I am sure I will be happy with every thing I had Jeff do to it. It was a pleasure doing business with Mr. Herman, he is very professional and lets you know you are in good hands. I would not hesitate recommending WatchRepair.net and Mr. Herman to anyone.
Anthony Sena
East Northport, NY
February 2014
Jeff Herman at Watch Repair runs a smooth and professional business. You have to feel comfortable and really trust someone when you send them your watch for repair. Jeff's follow through from my initial contact through shipping my Breitling Chronomat to them, the repair quote, and my receipt of the repaired watch was timely and professional. I would recommend them in a heart beat.
Edward Nesta
Connecticut
January 2014
The watch looks and feels brand new. You guys did an amazing job!! Thanks for the great service, the excellent communication and for making a 13 year old Breitling Navitimer that I wore everyday look so damn good. Thank You - Darryl Estrine
Darryl Estrine
Ossining, NY
January 2014
My wife's vintage 18 kt. Rolex Ladies President looks brand new and is keeping perfect time after your watchmaker performed his magic! Great service and communications, thank you.
Jim Smidt
Atlanta
January 2014
After speaking on the phone with Mr. Jeff Herman of Watch Repair.net, I sent in my Rolex DateJust watch for repair. I obtained the watch about 30 years ago on a resale from my boss who was buying a new gold Rolex. The watch had shown some wear, the crystal had faded and was scratched. After about 5 years the Rolex started to lose time and I put it away for about 25 years. I decided I wanted to refurbish and repair the watch so I could give it to my son. I don't know about you, but once I sent the watch in to a web site repair service I got to worrying about it. Why did I do that? Was I stupid? Could I be getting ripped off for my watch? When I received it back, I was very pleasantly surprised at how it looked and ran. Looked like a new Rolex, new crystal and polished--no scratches. After a couple weeks, the time accuracy looks good. I am very pleased with Watch Repair.net and Jeff's service.
B. W. Valoris
Centreville, VA
December 2013
When I received my husband's Rolex watch after repair it looked brand new! Jeff adds a personal touch to his business rarely seen. He stays in contact with his customers through email and phone calls and genuinely strives to please. I would highly recommend his service if you are looking for quality,efficiency and dependability along with very quick turnover. Thank You,Jeff!!
Cynthia Barlow
Shrewsbury, MA
December 2013
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