We finally had a chance to write something up… thanks again for
everything! Let me know if you need anything from us.
I have had my watch since 1995 when my parents gave it to me as a wedding gift. It was the same watch that my father purchased after graduating from Navy Dive School in the mid 60’s. There were 40 men in the class in the beginning, and the promise from the Dive Master (who happened to own a dive shop), anybody who graduates may purchase a watch at cost from the dive shop. At the end of the training, 5 people graduated including my father. He paid a little over $200 for the watch, a Tudor Rolex Submariner. I remember him wearing it often while I was growing up. On our honeymoon, I wore the watch diving. Unfortunately, shortly thereafter I noticed condensation inside the crystal, and it stopped working soon after. Every few years after that, I would take it to different Rolex dealers and ask if they could fix it. They all said, "yes, no problem", as Rolex has not changed their design in years.
But, to my dismay and after the watch made a trip to Switzerland, they told me I was out of luck. Finally, after researching online after one more Rolex dealer attempt, I found Jeff Herman’s watch repair business
online. I believed I would hear the same news that I have heard all
along. Fortunately, after a few patient months of my waiting, Jeff was able to get my watch repaired back to working order by having the parts fabricated. I have been wearing in now for a month, and it works like a dream. Jeff said it is actually worth some coin now, but to me, it is the sentimental value that is important. I’m so thankful that he was committed to getting my watch back in working order. My dad is thrilled as well! Jeff takes his business seriously, is a trust worthy partner, and if you want your prized watch repaired or refurbished, he’s the guy to go to.