Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

My experience was very good from start to finish,very good communication,would definitely recommend them.


Doug Horne
Beaufort, South Carolina
February, 2018

You guys did a great job from the first phone call up to this message.
You communicated well and often. The shipment back to me was well protected and packaged.
The watch looks great and runs perfectly.

You rate 11 one a 1 to 10 scale
.


Brent Smith
Chandler, AZ
February, 2018

It was with great reluctance that I turned to an on-line company to repair my beloved 32 year old Rolex Oyster. I felt I was out of options because our local authorized Rolex repair has proved to be incompetent and overpriced. Today my watch made it back home in a timely fashion with a gorgeous new face and hands, and is running perfectly. Veronica and Jeff were with me every step of the way. It’s been a LONG TIME since I’ve dealt with a company so service oriented. Don’t have any second thoughts about dealing with this company.


Karen M
Okemos MI
February, 2018

This was a totally bad experience for me. I sent my Rolex Datejust Quartz watch for repair. WatchRepair.net had the watch for 4 months and did not repair it. Payment was taken from my credit card the same day the watch was received by WatchRepair.net. I had to file a dispute claim with VISA to get my money back. When my watch was finally returned unrepaired the original internal battery cover was missing and the second hand was disconnected and free wheeling. I suspect other internal parts may be missing or changed- and I will find out. Jeff Herman repeatedly made promises that were not fulfilled.
Bad experience totally. I do not recommend WatchRepair.net to anyone.


John Johnson
Lakeland, Florida
February, 2018

Great service on my wife’s Rolex. Very professional and the watch came back looking new.

Thank you Jeff and Veronica


Larry Rinehart
Upland, california
February, 2018

My Dad entrusted me with his Rolex Oyster Perpetual watch before he passed on 20 years ago. It is one of my most treasured possessions. It stopped working recently so a web search showed that Watch Repair was considered very capable and professional. They fully fixed and cleaned the watch as promised, on time and on budget. Got updates so I knew just what to expect. I will ALWAYS ENTRUST them with my Rolex watch for future cleanings and repairs.


Allerton Smith
Key Largo, Florida
February, 2018

They have done a great job on several of my watches. They are my "go to" to repair my watches which are all very valuable and they are sentimental.


Tim C
Connecticut
February, 2018

I have a Rolex Oysterquartz, I was told parts and service where hard to find. Unless you went to Rolex. Albeit expensive enough to service the price was half of what Rolex quoted.
Thanks,

Andrew Knight


Andrew Knight
Bend, Oregon
February, 2018

Veronica and Jeff,

I received my watch today, the tracking didn’t work so I really wasn’t expecting it and all I can say is WOW! The watch looks like new and you beat my expectations. Thanks for your help in getting my watch back to looking great and usable again. It was my everyday watch and I have missed it. I have several more watches and when they are ready for service you be hearing from me.

I don’t think that you need anymore referrals, but if you do, you can gladly add my name to your list.

Best regards,

Ron


Ron Pendell
Clarkston, MI
February, 2018

I just opened my Ulysse Nardin Marine Chronograph. Watch looks as it did new. Charged 40% less than a local watch shop. Also, repaired very quickly.

I have a Rolex being repaired also!


Bob Lavin
Cincinnati
February, 2018

After a lot of research, I settled on sending my Panerai PAM 177 for overhaul to WaterRepair.net. Could not be happier with the result. Secure postage and packing each way. The repair took a little over 4 weeks. Jeff told me that we I got my watch back it would like like new. The result: The price was right and my PAM 177 looks and runs like new. Very happy.


Julian Chambers
Washington DC
February, 2018

Work on my Rolex was done in a timely manner and returned to me in like new condition. I would highly recommend their workmanship.


Bill Lumsden
Clermont, Florida
February, 2018

I broke my Bulova tide watch which no longer being made. I accidently jolted it and a pin in the tide dial broke. I was told by a watch repair shop in DC that it was not repairable — that I had to get a whole new mechanism. The watch sat for several years during which time the local repair people were unable to locate a new mechanism. In that period of time, I found out about Jeff and his watch repair business. He repaired and refinished a 60 year old gold windup Omega Seamaster that I shipped to him in pieces and a 50 year old Bulova Accutron that no one else was able to fix, so I figured I had nothing to lose by shipping him the tide watch. Not only was it fixed, but it was fixed for a fraction of the cost I was expecting. It appears the tide watch was fixable and no new mechanism was necessary — I just needed to find someone that was honest and competent. The bottom line is that I fully trust Jeff and WatchRepair.net. They are professional, pleasant and extraordinarily trustworthy.


Lawrence Garr
Washington, DC
February, 2018

After doing my due diligence I sent my Omega to Jeff and Co. When My watch was returned I was totally surprised. The watch looks amazing it appeared as if were new. I am very pleased with work that was done. Should I need repair and maintenance in the future, I will send it to Jeff @ Watchrepair.net. Thanks to all of your staff.


Jackie
DeBary Florida
February, 2018

watchrepair.net is a wonderful service…they send you
your mailer, let you know it arrived, the service is very
fast, ups got it from florida to vermont in one day….
the work took very little time to perform, maybe a
couple of weeks, i guess they have a team of people
there who can get it done. the work is guaranteed for two years, and time will tell, of course, but i’m glad i used them to get my broken omega working again.

thank you,


peter rizzo
vermont
February, 2018

Good service, Quality work and fair expense equals a happy patron!


Dr Gregory Hanson
Belfair, WA
February, 2018

I could not be more happy with the care and treatment of my Breitlng watch. When I opened the returned watch it looked as good as it did the day I purchased it. Everything is working and I will happily refer others to your establishment as well as return myself for my needs. Thank you for doing a very professional and through job.

Barbara E.


Barbara E.
Tennesse
December, 2017

I purchased a very expensive pre-owned Breitling Bentley Motors Watch that appeared to be in great working condition to only find out it needed extensive repair. The watch had to be taken completely apart and all of approximately 300 pieces had to be cleaned, oiled and put back together which also included new seals, hands and crowns Additionally, there was some casework that was previously done that was all wrong and this too needed Jeff’s attention. Lastly, I a had missing diamonds.

From the time I first spoke with Jeff until the day after receiving the watch back, he and his staff were always available and willing to take the extra time to explain and give updates. I never felt pressured to get unnecessary work completed only what was required to restore the watch to perfect working condition.

The watch was returned and in pristine condition. I had high expectations but they were blown away! The watch looked as though it was brand new.

I can only share my experience and caution you with who repairs your watch. If you get a cheap or cheaper price, be prepared to pay twice like I did….actually more to fix what was done incorrectly.

Great work & excellent service….they have earned my business for as long as they are around!


Mario Olsen
Mullica Hill, NJ
December, 2017

It takes a lot of faith in a company to ship off a valuable Rolex for a repair. Jeff Herman and the WatchRepair.net folks bring a great deal of expertise, integrity and good communication to make this a comfortable and secure experience. I’ve sent my watch in for service or repairs two times in the past 7 years and have been very happy with the results and the price.
I give them ★★★★★ and an exclamation point!


Philip Stephano
Bucks County, PA
December, 2017

Contacted two other repair firms, did not inspire confidence with their lack of product familiarity or follow up with questions. Am so far very satisfied with watchrepair.net. Delivered service in a timely manner. Watch looked great and has performed flawlessly. No surprises.


Gene Smith
Georgia
December, 2017
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