Testimonials
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- Tag Heuer
Rex Cabaltica
I’ve had my Tag Heuer S/el automatic chronograph that I purchased in 1992 serviced 3 times by Jeff Herman and his team. Each time, I’ve been impressed with the results, whether it was with a repair and overhaul about 16 years ago when the mainspring and watchband fell apart and had some extra links that worked as a stopgap measure, or had another overhaul 2 years ago and needed another overhaul and repair. Most recently, the mainspring broke again after I took the watch on a mountain biking trip last summer. I contacted Jeff and he had me send it in. When he examined it, he felt that the repair should be taken care of under warranty since it was so soon after the most recent overhaul. It had suffered some serious scratches on the bracelet so I asked him to polish it, for which I would be happy to pay an additional fee. He fixed it, polished it and sent it back to me – all free of charge. Astounding! He gives exceptional service – each time the watch is returned to me it looks brand new with the meticulous polishing and restoration they offer with their repair services. Most impressive was this last time when he repaired the mainspring under warranty, which had not even occurred to me to ask. Integrity is hard to come by these days, and Jeff and his team are exceptional on all counts!
Rory Odom
A five-year cleaning/repair on my Submariner. Marc gave superior customer service and very timely professional repair on my watch. I highly recommend them for service and could not be happier with the overall experience! Thanks!
William Sherman
Just received my watch back and it looks fantastic! Great communication and fast turnaround. I was hesitant at first to send my watch off but after speaking with Jeff Herman I felt sure WatchRepair.net would be my best option for work on my watch. They far exceed my expectations! I highly recommend them!
Bob Catanzaro
In searching for service on my Breitling watch I was somewhat skeptical in dealing with a company that is over a thousand miles from home. After doing some research on the internet I made the decision to go with “WatchRepair.net. I just received back my watch. What a pleasure it was in doing business with this company. Professional, honest, and communication throughout the whole process. From shipment of my watch in a VERY protective casing and returned. My watch looks, and runs like I just bought it, and it is about fourteen years old. Again it was a true pleasure in dealing with Jeff and Marc. GREAT JOB!
Anthony Buonicore
Working with Marc Imberman and Jeff Herman at WatchRepair to refurbish my 30 year old Rolex Submariner was a real pleasure. From the time I received the shipping box including a tracking device to the time I received my watch back I was kept abreast of progress via email and text messages. I could not believe how fantastic the watch looked when I opened the box. For such outstanding service, WatchRepair deserves a five diamond award.
Russ Petz
This was my 2nd time using Watch Repair.net. Like many other clients have stated it’s pretty unsettling sending your luxury watch in the mail to someone you have never met. Rest easy as this is the safest and most affordable way to have your watch serviced. Most people who are new to the luxury watch market do not realize that at some point their watch will need to be serviced just like an expensive sports car needs to be tuned. The entire process at WR.net is seamless. Imagine, doing business with a company that does exactly what they say they will do. Not very common these days. Great communication throughout the process. My watch was returned to me in like new condition earlier than promised. You will not go wrong and you have nothing to worry about. Your watch will look exactly like it did the day it came off the production line. Thanks for the new watch Jeff!
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