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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I have never written a testimonial before, but I felt that have received such excellent service from WatchRepair.net, and from Jeff personally that I needed to let people know what a wonderful company this is.

My 18 year old son inherited my fathers Rolex watch that my mother had purchased for him back in the 1980s, and it was in desperate need of repair. We had taken it to an authorized Rolex dealer for an estimate, and were resigned to the fact we couldn’t afford to ever have this watch in working order. my son was devastated by this, as he has always been extremely close to my father, and this watch had been worn every day since my father received it. My father has had brain surgery, and has never recovered from it, so this watch meant so very much to my son. I decided to go online to research companies who could repair it for a more affordable price, and was lucky enough to come across WatchRepair.net. I sent an email, and Jeff very promptly called me back. After speaking to Jeff numerous times, and reading the testimonials on the web site, we agreed on a price, and I shipped this watch to him. I was very leary about shipping a watch that had so much sentimental value to my son, but was reassured by my numerous conversations with Jeff.

My mother and son were a little more skeptical, and 10 days after I shipped it, they wanted more information. I sent an email, letting Jeff know that they were concerned, and to my surprise Jeff called me 3 days later to let me know that the watch was finished and had just been shipped back to me. He had explained the situation to his watch repair man, and he rushed it for me. I was completely surprised when I opened the box to see the watch looked the same as it looked when new. My son and Mother are extremely pleased and He is now wearing the watch every day. I cannot say enough good things about this company and Jeff. I will recommend this company to anyone who needs to have a watch repaired. My son is so pleased to be able to wear his Grandfathers watch, and to have a piece of him with him everyday. Thank you all so much for being there when we needed someone to help.


Melinda Shields
California
November, -0001

Dear Jeff,

I received my watch back today after it’s overhaul and have to say I am delighted with it, it looks brand new just as you promised it would. The case has been polished with all blemishes removed and it is working perfectly.

You asked if I would give you a testimonial if I was happy with the watch and I do so unreservedly. Right from the moment I first contacted you about an overhaul for my Tag Heuer chronometer, the service has been professional, responsive and friendly. Furthermore, your pricing was very competitive compared to other service centers which often charged extra for polishing the case and strap.

Regards,


Terry Poore
Meadow Vista, California
November, -0001

Just wanted to drop you a note and thank for the repair and the quick turnaround time you did on my Rolex .The watch looks and runs great. I was really skeptical about sending my watch to a co. I found on the net ( my wife thought I might not get it back) but I am glad I did, it s been such as easy experience and the communication been great.

The two places that did the work for me in the past, one retired and the other ( Rolex ) closed their facility and consolidated everything to Dallas. And I just want to add that it took longer just to get an estimate from Tourneau jewelers here in Century City than it was to get it back from you repaired and looking great.

I would highly recommend you.


Fred Oseguera
Los Angeles, CA
November, -0001

After a frustrating round of non-customer service from Omega, I searched the internet and came upon WatchRepair.net. My Omega Seamaster was running fast and needed a overhaul. Jeff Herman assured me that the watch would look "good as new." I’ve worn this watch everyday for six years, so I was a bit doubtful. Due to the attractive price, I also opted to replace the crystal.

When Jeff returned the watch, I learned that he wasn’t just a big talking salesman; the watch actually looked brand new! I checked the microprinted serial number to be sure it hadn’t been switched. Upon closer inspection, I also found that a couple of deep gouges (I’m hard on watches) on the back of the band were still discernable (barely).

As excited as I was about the watch’s appearance, I waited more than a week to ensure the watch kept proper time before writing a testimonial. When the watch first arrived I synced it to the official U.S. Time clock. When I sent the watch in, it was gaining a couple of minutes a day. Over the last 12 days, my overhauled watch has gained four seconds total. Outstanding.

Bravo Jeff!


Secret Service Agent
San Francisco, CA
November, -0001

Jeff, Trust is hard to come by over the internet these days, but with very few options I decided to try Watchrepair.net. I just got my watch back and I have to say I am impressed. What I received back was not only a like new watch, but a restoration of faith in people. It has been a pleasure to work with you and your firm. So much so, I sent an email to everyone in my contact folder about your company and it s great work. Thank you for a great experience and for your watch repair craftsmanship. It s great to have my TAG back on my wrist.


Bob Norton
Gainesville, GA
November, -0001

Jeff: I received the Seamaster GMT in excellent condition. It looks terrific and the bezel is working fine. It seems that its been a long time coming but I appreciate you correcting the issues and standing behind your work. I have enjoyed speaking to you over the course of the repairs and you have been nothing but pleasant and professional. I look forward to speaking in the future about other services. Please share my comments with your other customers.


Jim Sanphy
Princeton Junction, NJ
November, -0001

Thanks for your efforts and understanding through the process. I entrusted my 48 year old Rolex Oyster Date watch to Mr. Jeff Herman of Watch Repair.Net for both needed repair and restoration. From the outset I was met with professional courtesy and competent advice as to what I could expect from this firm. The workmanship, meticulous attention paid to the project and regular reporting as to the progress was quite reassuring. Upon the return of the watch, I was was impressed by the fact that it looked as it did when I purchased it 48 years ago! Thanks for a job well done!


John Grech
Key Largo, FL
November, -0001

Jeff,Just received my Rolex Sea-Dweller back and wanted to let you know how pleased I am with the work you did. Watch looks brand new (bought it 1990) and runs great. My thanks to your staff and epically to William Yates who did the work.


Don Groundwater
Palm Coast, Florida
November, -0001

Dear Jeff,I received my repaired watch from you today and while you certainly did repair my Breitling, I think restoration is more apropos. It is absolutely beautiful. This Navitimer looks as good now as it did 40 plus years ago when I first purchased it. Suffice to say, it runs perfectly and the band is beautiful.When I first contacted your company I was a bit nervous about sending my vintage watch to a complete stranger 1,500 miles from where I live. Your phone call and the contact references you gave me quickly put my fears to rest. It was this very professional and sincere action on your part that left me with a comfortable feeling of security and with more of a personal, rather than a strict business, relationship.With this thought in mind, if you should ever need a reference from a truly satisfied customer, please feel free to give out my email address and phone number. I could not be happier.My best to you and your very excellent staff,


Manny Kornbluth

November, -0001

After a frustrating round of non-customer service from Omega, I searched the internet and came upon Watchrepair.net. My Omega Seamaster was running fast and needed a overhaul. Jeff Herman assured me that the watch would look "good as new." I've worn this watch everyday for six years, so I was a bit doubtful. Due to the attractive price, I also opted to replace the crystal. When Jeff returned the watch, I learned that he wasn't just a big talking salesman; the watch actually looked brand new! I checked the microprinted serial number to be sure it hadn't been switched. Upon closer inspection, I also found that a couple of deep gouges (I'm hard on watches) on the back of the band were still discernable (barely).As excited as I was about the watch's appearance, I waited more than a week to ensure the watch kept proper time before writing a testimonial. When the watch first arrived I synced it to the official U.S. Time clock. When I sent the watch in, it was gaining a couple of minutes a day. Over the last 12 days, my overhauled watch has gained four seconds total. Outstanding.Bravo Jeff!


R Miller
San Francisco, CA
November, -0001

Jeff, Thank you for truly professional service. I had expected the Tag to be expertly repaired, based upon your reputation, but I was so surprised to see that the watch appeared brand new. After years of wearing the watch while working on engines, woodworking, and other hand-labor intensive tasks, the Tag was showing battle scars. But when I opened the WatchRepair.net box, I was simply amazed at your restoration work. I would recommend you to anyone with a timepiece they care about.


Mike Zetts
Raleigh, NC
November, -0001

Jeff, Your personal customer service is outstanding. Your certified watch repair technician did an excellent job repairing and cleaning my Omega Seamaster GMT. My Seamaster is keeping time better than ever. Even brand new my watch has never kept better time. I highly recommend WatchRepair.net to any fine watch owner.Regards,


Perry Lehman
Phoenix, AZ
November, -0001

Jeff, Just wanted you to know how pleased I was with the reconditioning and repair of my Tag Link watch. It truly looks like a brand new watch. Worth every penny!


Howard Search
Gloucester Point,VA
November, -0001

Thanks Jeff, for a job well done. Having my Omega Seamaster Wacth for thirty five years working thirty three years perfectly, it started to work slow then fast it was taken and sent to three major watch repair companys it comtinued to worked as it taken or sent to them. this is so amusing, after takeing it back to the company before it was sent to Jeff, The shop manager told me, "the watch maybe working according to my pulse or body tempressure." I walked out thinking that watch repairers are so dum that it don’t make sense repairing a watch. Then I came across an add by Jeff@watchrepair,net I made the call Jeff answered in a kind courteous mann that impressed me, the watch was sent to him it was repaired and sent back the date it was promised working beautifully then it went two three minutes fast. I called Jeff and with kind, respectful politeness he, "asked how quickly can returned the watch?" within a week I said and to my surprise it was retimed and returned in a week working great. If you have a watch and it need to be repair try Jeff@watchrepair.net and you will be pleased with his service.Thanks again Jeff.


Dr. R. Balfour

November, -0001

The work you did on both the IWC Fleiger Chronograph and the Breguet Heritage was wonderful. As a collector of high end watches, it is great to find someone who has the ability to properly service them in a timely fashion. In the past, I have always sent them back to the manufacturers and it is usually two to four months before I get them back. Be assured that I will be sending you my other watches as they need service. Also, thanks for all of the personal phone calls to update me throughout the repair process.Sincerely,


Phil Bashford
Hampton, VA
November, -0001

I wanted to thank you for taking care of our watches. The new movement in my wife's Movado has it working perfectly. Her watch looks brand new! As for my 18-year old Rolex, the overhaul work has my watch running perfectly as well! It too looks brand new.In summary, the professionalism and customer-centric attention you gave deserves my future business. It will also be my pleasure to recommend Watchrepair.net to my close friends and colleagues. Respectfully,


Riley Repko
Clifton, VA
November, -0001

Hi Jeff, sorry for not getting back to sooner but I was out of town. I received the last three watches I sent you for servicing and I must say they all look superb. My fifteen year old gold Breitling Chronomat looks amazing, my son's Seamaster looks brand new and so does the Kreiger. I just wanted to let you know how much i appreciate the wonderful job you've done on all my watches and compliment you on the excellent customer care and communication you've shown. I'll be sending you more watches in my collection in the near future. Thanks, keep up the excellent workSincerely,


GJ Arriola
Vandenberg Destin, Florida
November, -0001

I really want to thank the folks at watchrepair.net. Their service was fantastic and their prices were the best. My watch is a Rolex President that I got from my Grandpa, so you can imagine I wanted everything to be perfect. Jeff and his folks took great care of the watch and got it back to me in perfect shape! My 20+ year old watch looked brand new!Thanks again…I won't hesitate to use watchrepair.net again in the future!


Richard Boltz
Vandenberg AFB CA
November, -0001

Watchrepair.net did a complete overhaul of my 1999 Breitling Colt Ocean Automatic, including repairing the broken self-winding mechanism and replacement of the crystal.I received the watch today and it looks amazing.Thanks so much! You definitely did good on your word…This watch has been on my wrist daily for the past 9 years, and thanks to Watchrepair.com I will keep this old friend for a lot longer now.


Antoine Renault
North Salem, NY
November, -0001

I want to thank you for the awesome job on my wife’s rolex. It is keeping great time and looks like new. She loves the new dial. As I told you before, it’s not everyday that I decide to send a 5K watch through the mail. I did some research and personally phoned several of the other rolex repair guys; but after speaking to you I knew that I had found the right place. You took the time to diagnose our problem and were very helpful in upgrading the look of the watch. The communication by phone and email were great. I will absolutely recommend your service to my friends. Best of luck with your business.


Jeff Loftin
Asheville, NC
November, -0001
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