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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I own a 20+ year Omega Seamaster chronometer that needed service. No one locally had the expertise I was looking for. I scanned the internet and found Watch Repair.net. They did an outstanding job servicing my watch, i looks brand new and runs perfectly. They were great to deal with, very responsive; taking the time to answer all my questions and the turn around time was much faster than expected. You can trust them to do a fantastic job with your watch.


Mike McGreaham
Boise, ID
February, 2020

I am extremely grateful to Jeff and his team for taking such great care of my omega seamaster. The entire process from start to end was absolutely effortless and efficient. The watch was returned like brand new and given the amount of work the invoice was reasonable. I would highly recommend Jeff and the team to provide excellent service and value! The best recommendation I can give, is that I would use them again, on any of my other watches! Many thanks.


George Wills
Miami, FL
February, 2020

The whole transaction went smooth, professional and up front.
Very satisfied.
Communications went great.

Jim


James Prange
Omaha, NE
January, 2020

Above and beyond “I am very happy with their service and highly recommend it for everyone who needs a watch repair, big or small.”
Thank you so much!well done! and awesome job!


Gina Pugel
Lake Tapps, WA
January, 2020

When my Father passed away I got his Omega Seamaster that he bought in Arabia when he worked there. The watch was at least 67 years old and had never been serviced. I contacted
WatchRepair.net in November about the watch
and ended up sending it to them to service because there was no place in Delaware that serviced Omega watches. I received the watch back today and it is working perfectly, I am so happy I took the chance with WatchRepair, I was a little concerned about sending it away to a company that I knew nothing about. However I’m glad I took the chance with them, when it needs to be serviced I will definitely send it back to WatchRepair.


Judy Chittick
Newark, DE
January, 2020

Just received my Rolex back today. The watch looks like the day I purchased it, all the scratches were gone and it looks great. Super happy how things went got watch back in less than 2 weeks and the price was extremely fair for work performed. Jeff was great and kept me informed on every step. I highly recommend WatchRepair.net one happy customer


Art Jackson
Hasbrouch Heights, NJ
January, 2020

My 2000 Rolex Submariner had been worn daily for 18 yrs, had been in most Caribbean and Gulf waters as well as a lot of time in fresh water lakes in Tenn. The dial was faded, the band was worn and it quit working all together. I sent it off to Watch Repair.net with hope… It came back lookin brand new, works perfect… I’m so happy to have it back, like an old friend.


Randy Johnson
Cape Coral, FL
January, 2020

Jeff and everyone at Watch Repair went out of the way to make me happy, we had a issue with the watch when it came back to me, Jeff said to send it back and they ended up completely reworking my entire watch and it looks like the day I bought it. Thank you Jeff very much appreciated.


James Parker
Beaumont, TX
January, 2020

I’ve had the submariner for ten years it broke about five months ago. Was trying to find someone who could repair my watch that was a reputable dealer. I found out that it would be an incredibly long time to have Rolex repair it. One day on the net I found this sight. I had never dealt with them before but after contacting them and then Jeffrey calling me back and talking with him I felt comfortable to to entrust him with my watch. Also read quite a few of the testimonials that they present on their website. I felt very comfortable sending it to them. The thing that impressed me the most was the turn around time on the repair which Jeff told me would be about a month and this was done around the recent holidays. Well he lived up to his word and my watch was back within that month. I was very impressed and please to have it back. Would highly recommend them to anyone with any expensive watch that needs a repair. Again very pleased with the results of the repair.
Thank you again
Jeff lehman


Jeff Lehman
Falls Village, CT
January, 2020

Sent my Rolex Yacht Master to Jeff and Marc for servicing after 16 years and a custom dial change. Watch came back running perfectly and the sapphire/diamond MOP dial is beautiful. Will be sending my vintage Ulysse Nardin watch for servicing next. GREAT JOB!!


Peggy Carlson
Fairfax, VA
January, 2020

My Panerai Luminor GMT and I were badly damaged in a motorcycle accident this past September. Only my broken ribs caused more pain and suffering than my Panerai’s dislodged hands and severely scratched crystal and bezel. The damage to my watch was so bad, I had a better chance of a full recovery. Jeff and Watchrepair.net came through,however, and performed a miracle. My beloved Panerai has come back shiny and better than new. I could not be more happy or satisfied with Watchrepair.net.


Wayne Alexander
Keowee Lake, SC
January, 2020

Everything about this company is a class act.
I sent my Omega to them for repair/refurbishment. I am very impressed with their work and customer service.


Jim Upton
Bandon, OR
January, 2020

My wife’s Ladies Rolex Perpetual Datejust was last serviced ten years ago was now in need of major repair after 36 years of daily use. I got a estimate from Rolex Service by going through a local dealer. Not only was the quoted price outrageously high, but they also insisted the aftermarket diamond bezel be replaced with the original and that a new bracelet be purchased. I found WatchRepair.net on the internet and after talking with Jeff, sent them the watch for an overhaul. I also upgraded the dial to a Oyster with diamonds and replaced the hands. The bracelet was rebuilt and refinished. The watch and bracelet look fabulous and like new, and is running accurately.


Richard Stae
Hilton Head Island, SC
January, 2020

I highly recommend WatchRepair.net. They did a great job on my Rolex, which had stopped running in 2009. It looks like its brand new. And I can’t stress enough about their personal service. They kept me informed all the way though the process of repairing my watch, by phone calls and e-mails. I won’t go anywhere else now to have my watches repaired.


John Trtek
Concord, CA
January, 2020

I sent my wife’s diamond and platinum Omega using the amazing padded shipping container they provided. They kept me informed about the watch status via email and telephone throughout the process. They performed a complete overhaul. I received the watch back about 4 weeks form sending it in like new condition. Very pleased…….

Thanks.


Richard Buck
Centreville, VA
December, 2019

My wife inherited a vintage Rolex Air-King from her father that looked like it had been opened by a blacksmith with a chisel. It still ran (sort of), but was in absolutely awful condition. After pestering her for more than a year to let me get it restored and “feminized” so that she could wear it, she finally relented – with a couple of conditions: (1) she agreed to let me get the Masonic dial her father had put on the watch replaced as long as she could get that dial returned to her, and (2) she wanted his personal engraving on the back of the watch left intact.

Jeff and Marc had previously restored an Omega Seamaster and a Rolex Datejust (which, no kidding, had been run over by a Cadillac Sedan deVille) for me, so I knew they could handle this job. Not only did they do a complete overhaul of the watch so that it now runs perfectly, they sourced a new dial and had it refinished in mother-of-pearl with diamonds set in gold. Then I threw a last minute curveball at them by asking them to replace the banged-up original C&I bracelet with a Rolex Oyster one. All conditions met, the watch is now absolutely stunning! More importantly, my wife is thrilled with it.


Rick Jones
Germantown, TN
December, 2019

My vintage Omega Seamaster just stopped working. I searched the internet, read testimonials, and made the decision to contact WatchRepair.net. Smart move! When is the last time you called ANY business and got a human on the second ring?
My Seamaster looks great and works just fine. It was done and received in less time than quoted. Yes, the bill was noticeable.
Worth it.


Kathleen Karas
Annapolis, MD
December, 2019

This is the second time I have had my Breitling Superocean serviced at WatchRepair.net. The first time was almost 10 years ago.

I was nervous the first time I sent my Breitling for service, as I had only spoken to Jeff once, and read many positive reviews about the quality of the business. As I dropped it off at FedEx that day, I thought maybe I was making a mistake entrusting my expensive (to me) watch, to someone I never met. My fears were quickly dispelled, by multiple calls, and emails keeping me up tp date on the status of the service. I got my watch back working and looking great.

So it was a no brainer to send it back to WatchRepair.net recently for a second time when I was experiencing a problem with the crown and stem, which required a more involved service. Jeff and Marc kept me informed throughout each step, and always gave me a price, and got authorization from me before continuing with the service.

I got my Breitling back, looking and running as good as new, and I am very happy. I feel the level of service, craftsmanship and price can not be matched by anyone else in the business.

Finally, to anyone who is hesitant about sending your timepiece to them for service, don’t be. They are as professional as can be, will keep you informed every step of the way, and you will be very happy with the quality and price.


Chris Butler
Poughkeepsie, NY
December, 2019

Just got my vintage Omega Seamaster back from WatchRepair.net. Jeff Herman stepped me through the repairs, parts, and overall condition of this 75 year old watch and gave me a price that I thought was very reasonable. I am very satisfied with the prompt service (3 weeks) and the quality condition of this watch. Very satisfied with this restoration and repair….thanks


Scott Dowse
Valdosta, GA
December, 2019

Thanks Jeff/Marc..Received my 57 year old Omega today.It looks new of course…as you said it would.I am very pleased with every phase of your repair operation…such attention to every detail is certainly impressive and reveals a type of character to emulate. Thanks again guys…..Bill


William Brannon
Johnson City, TN
December, 2019
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