Testimonials

December, 2020I have been wearing my work Rolex continues for approximately 20 years because of the simple beauty of it. I have two others but this is my favorite. Needless to say I have abused it unintentionally so I was very satisfied with the work that was done , it looks brand new. Thank you for your excellent work. I would highly recommend them to anyone looking to have quality work done.
Jerry Murchison, Long Beach, CA
December, 2020Smooth process, was kept in the loop the whole time without asking. Very secure and very professional service. My watch came back well ahead of schedule and looking brand new - highly recommend!
Sid Chary, Brooklyn, NY
December, 2020We are more that pleased with the way the whole team at Watchrepair.net handled my wife's Rolex repair. The watch was returned in brand new condition. It was completely rebuilt.I would highly recommend this company for anyone looking to have expert and complete watch repair. I will use them again in the future for any watch repair that is their specialty.Thank you all for a job well done.
Gerald DeNicola, Crossville, TN
December, 2020My experience was super easy. A secure box came to me in the mail, I shipped it and watched it reach its destination. When my watch was mailed back to me, it was polished and looked better than it has in years. I would recommend sending your watch. You will be pleasantly surprised. Looks like new again.
Walter Olenick, Sheboygan, WI
December, 2020When my 35 year old Day-Date Rolex President started to fail to change the date and day and run slow, I knew it was time to have it serviced again. No wanting to pay the fee Rolex charges, I did some research and found Watch Repair and after checking with some of their customers, decided to trust them with my watch. To date, this has turned out to be a good decision. It is not often you find a company the is transparent, responds to emails and phone calls and goes what it says. Watch Repair is such a company. Placing GPS in with my watch going to and from the company, is a great comfort as I can literally track where my watch is at all times while in transit. My watch came back after some two weeks looking great and keeping good time with the date and day working as it should. I definitely would recommend Watch Repair for any luxury watch as their prices are reasonable, compared to others, and service is excellent.
Bob Warner, Frisco, TX
December, 2020Prompt and secure service. Very professional. Watch looks and runs like new.
Paul McAuliffe, Hayesville, NC
December, 2020I just received my 33 year old Rolex Date Just watch back from Marc and I want to tell you it look and performs like a new watch! Both the watch and band were rebuilt and am amazed how great they look! I had no doubt after reading the other testimonials that Jeff’s Watch Repair Service was a first class operation and am glad to be one of his new customers! After having my Rolex serviced a number of times in the past 33 years I can honestly say that Watch Repair has the finest service I have experienced far superior than Rolex service! Thanks Jeff and your staff of professional technicians for a job well done!
Joseph Bonarigo, New Lenox, IL
December, 2020Jeff Herman and his team at WatchRepair.net are awesome. Jeff personally called me to talk about the condition of my watch and what I wanted to have done. They sent me a secure Pelican box with a GPS tracker for shipping and I sent them my 18 year old Breitling that had stopped keeping time and needed a face lift. After replacing the broken mainspring and performing service... Jeff returned my watch within a couple weeks. I was very pleased with the results to say the least. My Breitling looked as good as the day I bought it 18 years ago! Great service, quality workmanship, good price and outstanding follow-up! Thanks again Jeff! I definitely will be sending my watches to you in the future.Randy
Randall Betz, St. Augustine, FL
December, 2020This is my second Rolex that I have sent to WatchRepair and I refuse to trust anyone else. They are superb in every regard from work ethic to customer care, service, and security of my items. I will never go to anyone else.
T. Shane Tomko, Quincy, IL
December, 2020They were very professional and attentive through the entire process. They were aware of the reluctance on my part to send my watch by mail. I felt completely confident after the process was covered in detail and everything went exactly as discussed. When the watch arrived after it was serviced and repaired it is just like the day I bought it. I have complete confidence in their abilities and the care they take during the process.
Charles Trenoweth, Merritt, NC
December, 2020MARC,What a great surprise to get my Rolex Gmaster watch back today. IT LOOKS AND OPERATES AS NEW.I will always have your name handy to recommend your excellent skill to others. Thanks,Lee
Lee Carroll, Kirkville, NY
December, 2020My experience with Watch Repair has been excellent. After working on my Rolex, they had to do so warranty work. This work was done with no problems and in a very timely fashion.
Leeman Covey, Hendersonville, NC
December, 2020The short story: Exceptional service, top grade workmanship, and reasonable cost. Five stars and I'm now a repeat client.Longer story: what a pleasure! I have a 15 year old Omega Speedmaster Professional ("Moon Watch") that needed routine servicing and a particular repair (I bashed it against something when I lost my balance, breaking one of the stopwatch pushers). I found watchrepair.net online and submitted a request for quote, expecting an automated response in a few days. I got a call from Jeff Herman (President) himself in about 10 minutes! I had a pleasant chat with him where we discussed what was going on with my watch. The next step was easy, he sent a prepaid shipping container (GPS-tracked Pelican case) and I packed it up and sent it off. Once his certified watchmaker evaluated it, he called me again to discuss exactly what was needed to repair the watch. The total cost was exactly what I had estimated before hand! I got it back in a few weeks (tracked and insured) and it looked brand new and was more accurate than when it left the factory. They definitely bent over backwards on the repairs, compete with a final pressure check and polish. They took the time and effort to get everything to my precise specifications. Jeff called me to make sure all was OK, and I mentioned that I wanted to send him my wife's Cartier for the same TLC. Definitely earned my business.
A. L. Chapman, Lexington, KY
December, 2020Thank U .. Great job , looks and feels brans knew .I’ll send U my other two Rolex . Very Professional again thank U so much
Emilio Mondet, Newbury Park, CA
December, 2020Excellent service. Timely, and at the price they quoted me. Very professional organization and I was very please with the entire process
Robert Kilgore, Coeburn, VA
December, 2020My 55 year old Rolex Oyster Perpetual arrive back from its extensive make-over looking almost as it did when I purchased those many years ago. I say almost because in place of the original silver face it now had a more modern black one I am very, very happy with the results. The service was professional from beginning to end. I recommend Watch Repair with 5 stars.
Robert Kennedy, Oakdale, NY
December, 2020My Rolex GMT Master II was repaired and refurbished just like the day I bought it. The service was very professional and easy, They did an outstanding job with every aspect of the complete process.
Thomas Skuse, Alta Loma, CA
December, 2020It's amazing, how efficient the service was. All they said...they did it! The instruction where very clear and the process went very smooth. They even have, a one year warranty for their services. I highly recommend their services........10 out of 10!!!
Roberto R Rodriguez, Weston, FL
December, 2020Both my Omega and my Wife's Omega required service at the same time. Mine was to replace the battery for the quartz movement and hers was a full overhaul. They came back looking as good as new. I couldn't be more pleased with the service. Great communication from watchrepair.net. I knew where my watches were, what was being done to them, and when to expect them back. Very satisfied customer; will be using them again when the need arises.
Nathan Yarusso, Anacortes, WA
December, 2020I have to admit I was very concerned about sending my Rolex watch to a company I found on the Internet. After talking with Jeff I felt good enough to send my Rolex to them for repair. The packing which they provided was outstanding. The workmanship that they performed was outstanding and I received my watch back in better than new condition. I highly recommend Jeff and his company and assure you that they really know how to do what they do,
Barry C. Nelson, Selmer, TN

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William Thompson

Life and Times

With an a Master of Fine Arts diploma in one hand and an Anthropology PhD in the other, William Thompson discovered a way to parlay his passion for mountaineering into a fascinating career as a photojournalist – using the camera lens as his ultimate “paintbrush.”

Thompson worked for 12 years with National Geographic, having created the first and only complete aerial coverage of Mt. Everest for the magazine. Other exotic assignments involved traveling via yak train through the Bhutanese Himalaya, living with pygmies in deep of Africa, and photographing the Asian elephant on its tragic path toward extinction.

His commercial image work includes major campaigns for Wells Fargo, Leo Burnett, Starbucks, Marlboro, Boeing, United Airlines, Intel, and Holland America.

Today, Thompson lives in a 90-year old log home near the waters of Puget Sound – and still finds adventure in climbing. Fee free to reach out to William via the following points of contact:

William Thompson Photograph/Film
15566 Sandy Hook Rd. NE
Poulsbo, WA
360-908-2000
williamthompson@aol.com