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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I sent two Omega Speedmaster watches to Mark and Jeff at Watch Repair .net for repair and both were repaired and returned in the time I was told it would take. I have had no problems with either watch. I would recommend and definitely use this company again.


Jim Caldwell
Duncan, SC
September, 2019

My Panerai needed service. As many of us do I searched on-line. I was cautious where to send my pricey timepieces. To ma6a long story short, my decision to use Watchrepair.Net was perfect. They do what they say. Jeff and Marc are personable and professional. My watch is back and looks great and does its job of telling time . Thanks again!!


Keith Lapsker
Oklahoma City, OK
September, 2019

It is my absolute pleasure submitting my experience with Jeff and Mark. I have been wearing my Rolex Submariner everyday for nearly ten years. It had acquired a normal amount of patina, but when it began to run fast and the band came apart at the latch I knew it was time for a major repair. I took the watch back to the dealer where It was originally purchased. I was given an estimate and the watch was sent to Rolex, a month later when I got the call I was excited to be reunited with my watch, but instead was told the band was beyond repair and if I wanted to continue with the refurbishment it was going to cost me 5 grand for a new bracelet plus the cost of the overhaul. When I asked them to just fix the movement, they said no, I had to agree to the bracelet replacement. I said no to Rolex and finally got my watch back. I found Jeff at watch repair on line and spoke to him directly, explained to him my situation and sent him pics. He called me back right away and said that he could do the repair and in Jeff’s words “Make it new again” It was a major repair, so a month later I got the call saying the watch was on its way back to me. I was excited to be reunited with my watch. The work that these guys did was nicer than I could of ever imagined. I’m wearing a new watch again. Please feel free to call me if you’re unsure about sending your timepiece to this group of master Jewlers’s, these guys are the real deal.


Nick Keller
Morada, CA
September, 2019

The watch was cleaned, repaired and returned as promised. The only shocker was the price. Other than that, the company is great to work with. Thanks


Mary Finch
Metairie, LA
September, 2019

My Rolex Oyster Perpetual Datejust had stopped working plus had a scratch on its crystal. I checked around locally and could not find a true Rolex repair jeweler. Checking online I found Watch Repair.net. I talked to Jeff Herman and he convinced me to let his repair people work on my watch. I trusted his word and he and his company were extremely communicative during the whole process and met every level of confidence and trust I hoped to expect. Today my watch was returned looking new like the day my wife gave it to me over 30 years ago. I could not be more pleased!!

I would highly recommend Watch Repair.net to anyone who is looking for a expert watch repair company that can be trusted.

Fred Booth-Lakewood Ranch, FL-fredbooth3@gmail.com


Fred Booth
Lakewood Ranch, FL
September, 2019

I can’t believe what I am looking at, my 30-year-old Rolex Oyster Perpetual Datejust watch it looks better then when I purchased it new. When I found “WatchRepair.Net” I felt dealing with someone on the web could I really trust what they promote. Well let me say this I could never have made a better choice. All communications were responded to quickly and in a professional manner. The person who repaired my watch was I believe a fine craftsman and one who takes pride in his or her work. This is something rarely found today as in most cases they say “O” just replace it.
Again thank you and needless to say I will recommend “WatchRepair,net” to anyone I know needing watch repair.
Leon J. Pianka


Leon J. Pianka
New York, NY
September, 2019

It takes a lot to make a watch repair a pleasant experience, but that is just what happened. My watch came back rejuvenated, polished and with a new crocodile band. This is a team of craftsmen who are professional, personable and polite.


Jennifer Stratman
Chicago, IL
September, 2019

For a very long time I was in a search of a place who I can trust to service my Panerai Luminor Power Reserve watch. After searching on the internet I found WatchRepair.net. And saw the great price of $499 for overhauling my Panerai watch, which is the fraction of the cost of what Panerai charges and the time you need to wait to get your watch back.
After reading all the testimonials and how satisfied everybody was I decided to get my watch service. I had a great experience with botht Jeff and Marc and was very impressed with their knowledge and professionalism. Today i received my watch from UPS after about 4 weeks. After I opened the box and got my eyes at my watch I was amazed how good the watch looks and works. This company is the best in my book and I highly recommend it for your high end watches. Jeff and Marc will make it personal to fix your watch at the highest standards with a outstanding professionalism and dedication. Also I want to point out the care they take in the shipping process, your watch will be treated like is their personal watch, with care and attention to details.
I would like to thank Jeff and Marc for their outstanding service and I am looking forward to be their long term customer and a major promoter of their business.


Meysam Shahirfar
Los Angeles, CA
September, 2019

Very pleased. On time looks great and follow up from Jeff to ensure I was happy and watch working as it should. Then he reaffirmed the warranty All very professional and sincere.5 Stars


Jim Brookfield
Toronto, Canada
September, 2019

I’m so happy I trusted Jeff and Marc with my watches. They were prompt at responding to my emails and they called me with progress reports. My Rolex is so much more beautiful than I had ever expected. My Hamilton Vintage works again and that is such a relief. I have never used my credit card on line but after their glowing testimonials I felt confident that I could trust them. They were honest and worked hard to please me. For this I am grateful.
I also am happy with the cost for 2 repairs, very fair.


Tina Hagman
Shelby, MT
September, 2019

I found watchrepair.net after I visited a local jeweler (who quoted a King’s ransom amount) to service my watch.
My 35 yr old ladies Rolex Oyster Perpetual looks fabulous! Better than brand new, if that’s even possible. It needed everything, mainspring, crystal, etc. they even rebuilt the bracelet, which was incredibly stretched out. I bought a new face for it, the Mother of Pearl, and it is awesome. If I ever had a complaint about the original watch, it was gold hands against a gold face that made it hard to read the time. Applause for Marc and Jeff! Bonus points awarded for: a human answered the phone! They kept me updated on progress! Great customer service! I highly recommend this company.


Marilyn Jay
El Paso, TX
September, 2019

To whom this may concern,
My husbands Date Just Rolex was in a sad state and had not worn it for about 3 years.It did not work and definitely needed an estimate for an overhaul.I had researched many different companies and compared prices and felt that watchrepsir.net was my choice.Our watch journey was amazing and our Rolex arrived today taking on a New Life! I am thrilled with the professionalism and price and quickness of return! Thank you Marie Mulligan


Marie Mulligan
Yorktown, VA.
September, 2019

This is a great, no nonsense way to get your watch serviced. Jeff and Marc are total professionals. I saved a decent amount of money and my watch was only gone for about three weeks. I will definitely use them again.


David Celesnik
Waukegan, IL
September, 2019

I found WatchRepair.net on the web and decided to give them a call. After a brief conservation with Marc and scrolling through their testimonials, I decided that this was the route to go. They promptly sent me a Pelican case specifically designed for watches. The entire process was easy to follow and highly secure. Jeff and Marc could not have done better job communicating the status of the repair, which was done in a timely manner. I highly recommend this company to anyone needing a repair on a high-end watch.


David O’Brien
Kemah, TX
September, 2019

My Rolex got water inside and after talking with Watch Repair decided to trust them with repair. 5 weeks later recrived watch back looking like new ,I was vary pleased with the work they did on my watch.


Richard Lamz
Chicago, IL
September, 2019

20 years ago, my Mother purchased an Omega Constellation as a graduation gift for me. I used it for many years and my love of watches saw me purchase others. This watch sat in my box for 10 years when I decided to wear it again. Unfortunately, it didn’t work and I thought it was just the battery. After seeing the reviews on this website, I took a chance and contacted Jeff. In no time at all I received a transport box then a quote for the required work. Lots needed to be done. My watch came back yesterday and it is fabulous and like new! I am so excited and would recommend Watch Repair for any future work, definitely. From the initial contact to receipt was one month! Thank you Jeff and Mark. Mum would be happy!


Georgina Lopez
San Diego, CA
September, 2019

This company know what they doing when it comes
to Rolex repair and service, i used to send our watch to Rolex Center, believe me you will save money with this guys. Well worth it. Thank you Joe & Connie Bona


Joe Bona
Lake Havasu, AZ
September, 2019

Firstly i’d like to thank both Marc and Jeff for replacing my 14 year old dull broken Breitling Chronogragh with a Brand new shiny watch, well that’s the first impression I got when I opened the box following my repair, The watch last looked this good when I purchased it 14 years ago.
This being said I would not hesitate in the least about entrusting Watch Repair with performing a repair on your precious watch, I did and am so pleased that I did so.


Steve McKay
Janesville, WI
September, 2019

I sent my Omega Sea master in to be repaired and it was done to perfection. At first I thought man I am sending this guy my watch. At every step of the way, I was told what to expect and they went to the extreme to make sure no issues were had in sending or receiving the watch. I would have no hesitation in using them again, or recommending them to a friend. They are the real deal. Great service great follow up!


Larry Gobel
Fresno, CA
September, 2019

I could not be more pleased with my watch repair! Marc and team were highly conscientious and exact in everything they said! They were incredibly safe with the handling of my Breitling Chronomat and I am VERY Satisfied with EVERYTHING!!


G. Michael Escoe
Atlanta, GA
August, 2019
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