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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

JEFF AND HIS PEOPLE DID AN OUTSTANDING JOB ON AN OVERHAUL OF MY ROLEX. THEY ACTED VERY PROFESSIONALLY AND DID EXACTLY WHAT THEY PROMISED. THE WATCH LOOKED LIKE IT WAS BRAND NEW. I CAN HIGHLY RECOMMEND THEIR SERVICE. REGARDS, JOE ARNOULT


JOE ARNOULT
MOREHEAD CITY, N. C.
July, 2010

The person that has been servicing my 1970 ROLEX GMT MASTER retired and I needed to find a new outlet for ongoing service. Locally all could find was places that would "send watch away" for service…I then looked on the internet and researched several companies that offer ROLEX servicing. WatchRepair web site was the very best in providing all sorts of information. I called and talked to Jeff and felt very comfortable with him and his explaination of how their repair process works, and the costs he quoted. You could say I decided to "take a chance" and was glad that I did. The process that Jeff explained to get watch to them, the review and call back to me to confirm what needed doing, prices etc. was very professional and prompt. I was kept informed by Jeff as needed and was advsied the watch was shipped right on schedule. When I opened the package the watch looked just like it did when I purchasd it in Switzerland in 1970.

I will definitely use your services again when my ROLEX needs service.

Thanks to you Jeff and your staff!

Rod Broome
MN USA July 2010


Roderic F Broome
Minnetonka MN United States
July, 2010

If you are reading this message you are considering sending your well above average time piece to watchrepair.net. Well, put your concerns to rest. Watchrepair.net is a first class operation. From my first interaction, all the way to the moment I received my watch and put it on. The staff at watchrepair.net treated as if I were they’re only customer. I was informed on what was happening every step of the way. Given a choice on how to proceed. After the repair was finished, watchrepair.net held onto my watch for an extra three weeks because I had left for vacation. I know polishing a watch isn’t the hardest task, but my watch looked as good as new. As you can imagine I know where to send my watches when they need a service.

Thanks, Jeff


Jeff D. McDaniel
Oakland, California
July, 2010

I was very impressed with the communication by Jeff and his team. The service was great and every aspect was thoroughly explained. Most Rolex dealers do not service in house, but rather send the watches out for repair. Why not send it out yourself and save the comission your local dealer charges for acting as the middle man.


David Cochran
Maryland
August, 2010

Jeff and the team were able to re-hab a vintage Rolex ‘Bombe’ that other reputable establishments couldn’t at a price that was right! Communication good…beautiful job they did!


Steve Bing
Atlanta GA
August, 2010

Jeff, I just received my ROLEX Datejust back from you after you servicing it. I believe it looks better than it did when it was new, 12 years ago. Thank you so much for doing a wonderful job and keeping me informed thru the whole process. I would certainly recomend your services to anyone and I will call you when it is time for it to be serviced again.


Edward James
Dallas, Ga
August, 2010

Jeff, I have received my watch and am very pleased with it. I looks and performs like it did when it was new. In fact, I think it looks better. I was very pleased with availability to communicate with you at will and you keeping me informed thruout the process. I will use your services again the next time a service comes due


Edward James
Dallas, Ga
August, 2010

Rolex makes a good watch but their approach to servicing the product can be best described as arrogance bordering on incompetence.
Jeff’s alternate approach to watch repair was convenient, informative, straight forward and hassle free. My dirty, banged up 20 year old Oyster perpetual came back running and looking like new.
I was impressed and satisfied with the service.


Lloyd de Llamas
Covina, California
August, 2010

Thanks so much for the outstanding job on my watch. It is running fine and hasn’t looked better in at least 20 years. I was so glad to find your firm as all the Breitling factory people would do for me was take it as a trade on a new one I didn’t want.


Peter T. Ambrose
Edmonton, AB
August, 2010

Watch was serviced under waranty and returned in " pristeen" condition. Jeff and his team are No. 1 when it comes to service and watch repair..


Gerald Davia
OBX N.C.
August, 2010

WatchRepair.net did just as promised. They repaired my Rolex and kept me informed throughout the entire process. Work was performed in a timely manner, looks brand new and keeps perfect time. When it needs to be serviced again I will no doubt be a return customer.


Mark Ross
Newport News, Virginia
August, 2010

It is so nice to have my vintage Omega back on my wrist. What a lucky break to find a repair service that could be trusted to deliver what they promised.


Gurujot Kaur Khalsa
Scottsdale, AZ
August, 2010

Jeff and his excellent watchmakers did an excellent job reconditioning my Submariner. It is about 12 years old but was returned running perfectly and looking brand new. He has my highest recommendation!


Ken Lemmer
Naples, FL
August, 2010

I received my watch last week after Jeff serviced it. lt looked like a new watch and I have worn this watch daily since 1982. Every thing seems to be working perfectly and he even included a replacement part at no charge. We negotiated a fair price for the service when we talked on the phone prior to my sending the watch to him.
Turnaround time was even a little quicker than
what he promised and he was responsive to my inquiries along the way. I felt confident that my watch was in good hands.


Tom Via
Waynesville, NC
August, 2010

Recently I took my wife’s Rolex to a local Rolex jeweler because the watch had started to lose time and stop over night. Several days later I received a call from the jeweler quoting a price in excess of $1200 to “overhaul” the watch. When I questioned the price, I was told that the price was “all inclusive” including replacement of several components whether or not replacement was warranted! That approach was unacceptable to me and took back my watch and began a search of reputable, qualified Rolex watch repair facilities.

I was very fortunate to find your web site. I called you and was immediately impressed by your knowledge and approach to customer service. I took a chance and sent you my watch. You got back with me shortly with an estimate of approximately on half of the local dealer.

My trust was well rewarded! The watch was repaired within the specified time and the watch once again looks brand new and works the way a Rolex should! I definitely will use your services when my Rolex needs service.


Tom Virgallito
Dayton, OH
June, 2010

Nice repair of my vintage Omega Seamaster (circa 1974). Tried to find discontinued parts for me as well. Courteous and nice to deal with.


Harvey Scherr
Maryland
June, 2010

I sent my 2000 Omega Seamaster Automatic to WatchRepair.net for cleaning and repair. It was the first time I’ve used an Internet based company for this purpose. Their costs appeared reasonable.

Jeff and his staff were friendly, very professional and extremely knowledgeable about Omegas and really most watches of this class in general.

I appreciate the time and attention he gave to my watch – the ease of shipping – the repair updates he provided – and I received my watch back yesterday and it looks terrific. Thanks Jeff!


William E. "Bill" Pittman, USN (ret)
Arlington, Virginia
June, 2010

Jeff,

I received back my original Rolex Oyster Perpetual Explorer Ref. 1016 Circa 1968 yesterday. I can’t believe it is the same one I sent down to you!!! I am very happy and satisfied with the results. It looks practically brand new. I will definitly use you guys again and recommend you to anyone needing your Rolex watch repair services.

Thanks again for bringing this watch with so much history back to life!


Bryson Walker
New York, NY
June, 2010

Hello, Jeff

The Panerai Radiomir GMT Alarm PAM184 looks great. I’m very pleased with how the watch came out. I’ll keep you in mind for future work. Thanks for the great work and excellent service.


Hans Gebben
Holland, Michigan
June, 2010

Just received my GMT II and my wife’s Datejust and I must say they look awesome. Jeff was great to work with and his craftsman ship was as great. Thanks again Jeff, I will be getting in touch with you about my Cartier Tank soon.


John Hickey
Kentucky
July, 2010
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