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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

For a very long time I was in a search of a place who I can trust to service my Panerai Luminor Power Reserve watch. After searching on the internet I found WatchRepair.net. And saw the great price of $499 for overhauling my Panerai watch, which is the fraction of the cost of what Panerai charges and the time you need to wait to get your watch back.
After reading all the testimonials and how satisfied everybody was I decided to get my watch service. I had a great experience with botht Jeff and Marc and was very impressed with their knowledge and professionalism. Today i received my watch from UPS after about 4 weeks. After I opened the box and got my eyes at my watch I was amazed how good the watch looks and works. This company is the best in my book and I highly recommend it for your high end watches. Jeff and Marc will make it personal to fix your watch at the highest standards with a outstanding professionalism and dedication. Also I want to point out the care they take in the shipping process, your watch will be treated like is their personal watch, with care and attention to details.
I would like to thank Jeff and Marc for their outstanding service and I am looking forward to be their long term customer and a major promoter of their business.


Meysam Shahirfar
Los Angeles, CA
September, 2019

Very pleased. On time looks great and follow up from Jeff to ensure I was happy and watch working as it should. Then he reaffirmed the warranty All very professional and sincere.5 Stars


Jim Brookfield
Toronto, Canada
September, 2019

I’m so happy I trusted Jeff and Marc with my watches. They were prompt at responding to my emails and they called me with progress reports. My Rolex is so much more beautiful than I had ever expected. My Hamilton Vintage works again and that is such a relief. I have never used my credit card on line but after their glowing testimonials I felt confident that I could trust them. They were honest and worked hard to please me. For this I am grateful.
I also am happy with the cost for 2 repairs, very fair.


Tina Hagman
Shelby, MT
September, 2019

I found watchrepair.net after I visited a local jeweler (who quoted a King’s ransom amount) to service my watch.
My 35 yr old ladies Rolex Oyster Perpetual looks fabulous! Better than brand new, if that’s even possible. It needed everything, mainspring, crystal, etc. they even rebuilt the bracelet, which was incredibly stretched out. I bought a new face for it, the Mother of Pearl, and it is awesome. If I ever had a complaint about the original watch, it was gold hands against a gold face that made it hard to read the time. Applause for Marc and Jeff! Bonus points awarded for: a human answered the phone! They kept me updated on progress! Great customer service! I highly recommend this company.


Marilyn Jay
El Paso, TX
September, 2019

To whom this may concern,
My husbands Date Just Rolex was in a sad state and had not worn it for about 3 years.It did not work and definitely needed an estimate for an overhaul.I had researched many different companies and compared prices and felt that watchrepsir.net was my choice.Our watch journey was amazing and our Rolex arrived today taking on a New Life! I am thrilled with the professionalism and price and quickness of return! Thank you Marie Mulligan


Marie Mulligan
Yorktown, VA.
September, 2019

This is a great, no nonsense way to get your watch serviced. Jeff and Marc are total professionals. I saved a decent amount of money and my watch was only gone for about three weeks. I will definitely use them again.


David Celesnik
Waukegan, IL
September, 2019

I found WatchRepair.net on the web and decided to give them a call. After a brief conservation with Marc and scrolling through their testimonials, I decided that this was the route to go. They promptly sent me a Pelican case specifically designed for watches. The entire process was easy to follow and highly secure. Jeff and Marc could not have done better job communicating the status of the repair, which was done in a timely manner. I highly recommend this company to anyone needing a repair on a high-end watch.


David O’Brien
Kemah, TX
September, 2019

My Rolex got water inside and after talking with Watch Repair decided to trust them with repair. 5 weeks later recrived watch back looking like new ,I was vary pleased with the work they did on my watch.


Richard Lamz
Chicago, IL
September, 2019

20 years ago, my Mother purchased an Omega Constellation as a graduation gift for me. I used it for many years and my love of watches saw me purchase others. This watch sat in my box for 10 years when I decided to wear it again. Unfortunately, it didn’t work and I thought it was just the battery. After seeing the reviews on this website, I took a chance and contacted Jeff. In no time at all I received a transport box then a quote for the required work. Lots needed to be done. My watch came back yesterday and it is fabulous and like new! I am so excited and would recommend Watch Repair for any future work, definitely. From the initial contact to receipt was one month! Thank you Jeff and Mark. Mum would be happy!


Georgina Lopez
San Diego, CA
September, 2019

This company know what they doing when it comes
to Rolex repair and service, i used to send our watch to Rolex Center, believe me you will save money with this guys. Well worth it. Thank you Joe & Connie Bona


Joe Bona
Lake Havasu, AZ
September, 2019

Firstly i’d like to thank both Marc and Jeff for replacing my 14 year old dull broken Breitling Chronogragh with a Brand new shiny watch, well that’s the first impression I got when I opened the box following my repair, The watch last looked this good when I purchased it 14 years ago.
This being said I would not hesitate in the least about entrusting Watch Repair with performing a repair on your precious watch, I did and am so pleased that I did so.


Steve McKay
Janesville, WI
September, 2019

I sent my Omega Sea master in to be repaired and it was done to perfection. At first I thought man I am sending this guy my watch. At every step of the way, I was told what to expect and they went to the extreme to make sure no issues were had in sending or receiving the watch. I would have no hesitation in using them again, or recommending them to a friend. They are the real deal. Great service great follow up!


Larry Gobel
Fresno, CA
September, 2019

I could not be more pleased with my watch repair! Marc and team were highly conscientious and exact in everything they said! They were incredibly safe with the handling of my Breitling Chronomat and I am VERY Satisfied with EVERYTHING!!


G. Michael Escoe
Atlanta, GA
August, 2019

Thank you so much for the excellent job you did on my Omega Seamaster. I took a chance on sending it in and believe me it is one of the best decisions I’ve made! I spoke with Jeff and received a temporary estimate, then shipped my timepiece to him and he did exactly what he said. I received notice on its arrival, the work was done for the estimated fee and my Omega came back looking like the one I purchased 31 years ago. He even polished out the scratches from the years of wear. Thanks again for making my old timepiece a thing of beauty again.

John Oakes


John Oakes
Mount Holly, NC
August, 2019

Your work on my Tag Heuer has been excellent. You do what you say and in a reasonable time. I will recommend you to my friends. Thanks for getting my Tag back to me. I’ll send it back if I need to, hopefully not any time soon.


Dennis Frost
Dexter, ME
August, 2019

I received my rolex back from ups looks great thanks


Charles Clough
Annapolis, MD
August, 2019

Watch looks great took some time but I think it was worth it. We will see in the coming days and they fixed the bracelet that was well worn. Thanks


George Coleman
Burlington, NC
August, 2019

I lost the hands for my vintage Omega that my parents bought for my 18th birthday. The watch also wasn’t running well. I sent it to Omega in Switzerland who said they no longer had parts. I found someone in my area who presumably was a Certified Master Watchmaker who said he could fix the watch for $100. I should have known better. After despairing, I found WatchRepair.net online and took a chance. Their service was exemplary and my watch is running like new. Unfortunately, the proper hands are no longer available but that’s a minor thing.


Bruce Butterfield
Sarasota, FL
August, 2019

I recently started collecting Omega Constellation circa1956. I sent two of them to be serviced. They sent a pelican (shock proof) case for me to send them in, about a week later I received a phone call from Jeff with an estimate to repair both watches and what work was necessary to make them like new. They use only genuine Omega parts.
I received both watches within 3-4 weeks after sending them. They look like new and they even replaced one of the bands with a nice new one.
I have 3 more to have serviced and will use WatchRepair.net again.


Jim Boro
Lutherville, MD
August, 2019

WatchRepair repaired a man and woman Rolex President. Both watches had some issues after we got them back and Jeff Herman immediately agreed to take them back and fix the issues.
Good service.


Helmut Sommer
San Rafael, CA
August, 2019
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