September, 2020I just had my Rolex watch returned to me today so I can't say much about the quality of the repairs and refurbishing; perhaps I'll made additional comments about that after I have had the watch for a while. However, I can comment on the customer service and the attention to detail concerning the safety and security of my valuable timepiece. In a word, it was spectacular! If there is a correlation between customer service and repair service, there are no worries because the customer service is second to none. I highly recommend Jeff and his company.