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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

Received my 43yr old omega speedmaster.after a refurbishing.excellent job,professional courteous and efficient staff.watch is like new.thanks Jeff,Mark and staff at wr.net.A+ grade.


Mike Talarico
Deposit, NY
March, 2019

My Omega was a watch I always wanted while working on the space shuttle I could set it the “on -board computer” and it would stay correct to seconds for weeks. Jeff & Marc @ Watch repair.Net are the best in repairing and “making better” my seamaster. will send them a prized “constellation” to tune up soon. The First watch on the Moon !


Larry Tarver
Mims, FL
March, 2019

I sent Marc a very rough Rolex that I wore daily for years. when I punched a hole in the crystal, I wrote it off and threw it in a drawer where it stayed for at least 12 years. Marc disassembled, repaired and refurbished the watch until it looks and runs like new. I just placed the watch in it’s original box and you cannot tell that I didn’t just bring it home from the store. Do not hesitate to send Marc your problem watches he did a fantastic job, at a very reasonable price.


James Hamit
Englewood, CO
March, 2019

Looks fantastic, fast turnaround & professional service for my dad’s Tudor. Incredible communication every point in the repair. Couldn’t be happier.


Jay Kornegay
Goldsboro, NC
March, 2019

I found their web site and decided to give them a call. I am glad I did. Personable, professional, caring. I got the secure shipping box in two days. I was told two weeks and it was exactly that, and for the price quoted. My Breitling Aerospace, 31 years old, looks brand new, and for a fraction of the price quoted to me by Breitling for the same work. If I had any other watches I wouldn’t hesitate to send them to Watch Repair for any necessary work needed. I’m very happy.


Marshall Banks
Houston, TX
March, 2019

Receipt of my watch (a Rolex) was handled professionally and efficiently with special boxing and secure delivery.
Inspection was timely with a comprehensive and detailed assessment of repair needs.
The estimate was reasonable and charges were consistent with the estimate.
The watch was returned in beautiful, ‘like new’ condition within the time frame expected.
I was completely satisfied with the craftsmanship, cost and efficiency of service provided.


Lawrence Willis
Southampton, NY
March, 2019

jeff and mark thank you for a very good job on my rolex datejust band! it looks very good and I am happy ! my wife has her watch on the way for service. I trust you will do a good job on her watch as you did with mine. thanks again Daniel perkins


Daniel Perkins
Tybee Island, GA
March, 2019

I was extremely scepitical of sending my Panerai watch to a place I was unaware of.after speaking to Jeff Herman on the phone he sent me references of past customers. I called more then 15 of them and all had good things to say about Watch repair.net. Now my background I am a retired NYPD detective with major trust issues. I liked talking to Jeff Herman about his business on the phone but that still wasn’t enough. So I surprised him and called him and said I was in Florida where one of his repair centers was.Jeff had no problem meeting me and made me feel comfortable to leave my $7500 watch with him. The repair was done very fast and returned to me very professional package.my repair was excellent and my watch was returned looking and working like new. So I highly recommend watch repair.net for your repairs. Honest people and excellent work.


Jeff Webb
Myrtle Beach, SC
March, 2019

I’ve worn my Rolex GMT- Master every day for the past 40 years regardless of activities and believe me it showed it. Although I had it cleaned and mechanically serviced 20 years ago it was in serious need of a new bezel ,crystal,band repairs,etc. Jeff’s staff did a fantastic job and returned the watch looking as good as new. I very pleased with the results and hope to continue daily use.


Dave Strelitz
Harpswell, ME
March, 2019

I have owned my GMT Master since 1985. I was hesitant to trust this to just anyone. I’m thrilled with my experience! The communication has been nothing short of fantastic, before I committed and during the whole process! The watch looks brand new. I recommend these folks without any reservations! They are top notch , super professional and understanding of how you are trusting them with an heirloom! Many thanks!


Jay M. Miranda
Argyle,TX
March, 2019

Omega Seamaster. I can not say enough about the service and quality of the people at WatchRepair.net. I sent my watch in and it came back looking like it was brand new.


Wes Metcalf
Orange, CA
March, 2019

I sent my Breitling Navitimer 806 in for cleaning and repair. The watch came back looking like new. However, there was an issue with the chronograph function. I contacted the company; and, sent it back for further evaluation. The watch was returned to me with all features functioning properly, in a timely manner. Mr. Hermann and his staff are to be commended for their professionalism and courtesy. I have come away with a very positive experience. Many companies can sell a customer a service. However, if a warranty issue arises, many can be slow to respond in a proper manner. The true worth of a company is measured by how it stands behind it’s work. I would not hesitate to send my watch


Robert Perry
Salinas, CA
March, 2019

I give Mark and his team a 100% in customer service. I made sure to take a little time out to send kudos to you all. My Omega’s clasp was broken and I could not wear it for fear of it falling off. So there it sat for several years. I attempted several times to have it repaired only to be told it couldn’t be done or given an outrageous price quoted to me. One jeweler suggested he could put a generic clasp on my Omega! I took a look online out of desperation. I found your team, I was skeptical about shipping my watch, but all my concerns turned out to be unwarranted. The shipping was safe and secure. When speaking with Mark I felt like I had gained a new friend, so friendly and willing to chat. The CS connection is incredible, they always answer the phone and keep you in the loop via email. I have been in customer service for many years and I was impressed.

Thank you! I have my beloved Omega back!


Kathy Angel
Fillmore, CA
March, 2019

I inherited my 1947 Rolex Oyster Perpetual about 25 years ago from uncle’s estate. I wore it off and on about 20 years ago. Since then it was sitting in a box. I sent the watch to Jeff and Marc of WatchRepair.net. It had issues and needed to have repairs. They completely overhauled the watch including the rebuilding the auto wind mechanism. It arrived today and is working beautifully. I hope it will live on for at least another 72 years.


Glenn Bauer
Kailua, HI
March, 2019

I have owned my current Rolex Sub Mariner GMT II Master for over 10 years and it has taken a little of a beating over the years of use. It has been around the world a couple times, in the Gulf of Mexico, Alaska amd many of the continental US states working on pipeline construction, pipeline maintenance and facilities. Needless to say, my profession was not the best environment for a watch, so needless to say it took a little of a wear test.
When I came across the WatchRepair web site I was taken by the items listed and how things would be managed during the shipping, repair and return process. When I called, left a message, Jeff was very prompt to return my call and explain in even greater detail, the process. I received every call, text and email promised in the process explanation, on time and in detail that was completely sufficient to have a good comfort level at all points.
My watch left my arm needing plenty of help and was returned to me in a fair timely manner, looking so nice I could hardly believe it. Every scuff, scratch or nick was buffed or polished out on the body, the band and clasp was burnished to a perfect….out of the new box luster! The bezel had been pretty much immovable for a couple years, was now moving a smooth as one could imagine.

Thank you Jeff and to your Master Rolex Watchmaker. Unbelievable work and customer service.

M.D.Brozovich


Michael Brozovich
Holt, MO
March, 2019

I was looking for a long time for somebody who I can entrust with the repair of my Breitling watch. After looking on internet I found WatchRepair.net here in my town Miami. Reading all the testimonials and how satisfied everybody was I chose to get them to do the job. I had the privilege to meet with both Jeff and Marc and have a chit chat with them. I received my watch today, ahead of the 3-4 weeks needed to be worked on. I am amazed how good the watch looks and works. This company is the best in my book and I highly recommend it for your high end watches. This two guys will make it personal to fix your watch at the highest standards with a outstanding professionalism and dedication. By choosing them you will not be disappointed, it’s the opposite you will be amazed by their quality of work and their professionalism. Also I want to point out the care they take in the shipping process, your watch will be treated like is their personal watch, with care and attention to details.
Thank you Jeff and Marc, I am a very happy customer. Looking forward to be a long term customer and a major promoter of your business!
Valentin Zaharia OLY


Valentin Zaharia
Miami, FL
March, 2019

Delighted that you stood behind your repair of my Rolex, Marc. My repair guarantee had expired, but you went ahead and took care of the problem. Thank you. I will recommend your company to friends.

Helene


Helene Woods
Brentwood, CA
February, 2019

My Breitling Aerospace arrived and looked brand new just as it did when I purchased it about 20 years ago. It not only looks great but keeps perfect time and all auxiliary functions work as new. Thank you so much for a great result.


Britt Healey
Salado, TX
February, 2019

My Breitling Chronomat needed reconditioning and WatchRepair delivered on all counts. The care and workmanship get a 10 out of 10 from me. From the first step of discussing the work to be done, to receiving the secure box for shipping the watch to them, and up to receiving the watch back I was updated at every step.

It’s great to have this service in the USA and not have to send the watch back to Switzerland.

Well done, folks. I look forward to sending my Omega for similar service.


John Fruhmann
Bethlehem, PA
February, 2019

Thank you Marc and Jeff for an excellent job on servicing my Panerai… Watch was returned in mint condition, appearing almost brand new..I will certainly use your servive again as needed and recommend you to others. Fred N.


Fred Nyulassy
Santa Maria, CA
February, 2019
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