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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I am very pleased with the work you did on my vintage Omega Speedmaster. It looks new and is dead on accurate. Thank you.


William Reid
Oriental, NC
August, 2018

When I was cleaning up my father’s clinic after his death in 1997, I came upon a Rolex watch. I couldn’t have been more surprised. My dad was an old-school doctor who practiced medicine in our little community from the end of World War II through the late 1980’s. He was a great dad, but he grew up during the Depression, and he was as tight with his money as they come. I simply couldn’t imagine him buying such a watch. Further, I never saw him wear it, so my sister and I guessed he must have exchanged medical services with some patient for the watch. That sort of thing was common in the years of his practice; growing up we ate lots of chicken, ham, and fresh vegetables obtained through this sort of arrangement. Unfortunately, I dropped the watch, and it would no longer run. Several years later, after doing some research, I sent the watch to Jeff Herman at WatchRepair.net for repair. I’m not sure exactly how old it is, but I know for certain it is over twenty years old, and I imagine is is considerably older. The watch looked OK before I sent it to Jeff, but after his work it looks exactly like a new watch. It now runs perfectly, and I am so happy to be able to use it again. While I know the watch has some monetary value, it’s sentimental value to me is tremendous, and I couldn’t have been more pleased with the work WatchRepair.net did. Thank you Jeff.


R.M. Cooke
Elkin, NC
August, 2018

When I chose WatchRepair.net to give my 1968 Rolex some much needed repairs and TLC, I was apprehensive to let it out of my site. The "old girl" has gone through many tough times and memories with me. After talking with various employees, I made my decision. I KNEW that my watch would get the utmost care, experienced repairs, and prompt attention. I am delighted with the service and my watch looks & runs like new!


Sandy Belaire
Texas Gulf Coast
July, 2018

The Whole thing was so easy and so well organized , had no concerns about the security , the work took no time and the watch looks new


Dino
Huntington Beach CA
July, 2018

Very pleased with entire process .My watch is like new. I will recommend to all my friends .


Clair Barner
Folsom, CA
August, 2018

After being quoted $1000.00 to repair my Date Just I was appalled. I found Jeff on line and called him and was very impressed with what he had to say. I was a bit disappointed that the cost was more than he actually quoted, but it was less than $1000.00. It took longer than I anticipated and was told, and I was very worried that I ran into another online scam. No matter how real they sound, you just never know. I thought for my peace of mind, the $1000.00 would have been worth, as I save only about $200 or so with Jeff.

Now I did finally get my watch back today and it is working and so all’s well that end’s well.

I do feel I would recommend them, but be prepared to wait and pay a bit more than advertised. Rolex watches are something very special and unfortunately, I took mine to a not very reputable service to have it cleaned, hence the problem I incurred.

Again, do your homework and keep records of everything, but I did get my watched repaired (at least for now). I truly hope I don’t need his services again and when it comes to cleaning again, I may consider contacting him. Hopefully not for a while though.


Barbara
Littleton, CO
July, 2018

I was impressed with the high level of professionalism dealing with Mark and Jeff at Watchrepair.net. Upon inquiry, I got a personal call explaining the process, turnaround expectations, shipping, insurance, and expected pricing. I was assured that they were approved as a certified a Cartier parts and repair business. After a consultation and confirmation of completion, my Santos watch arrived home looking good as new, but more importantly, keeping accurate time again. The value for this service is very high. I would recommend anyone with fine timepieces to take advantage of the services through Watchrepair.net.


Kevin Novak
Gurnee, IL
August, 2018

Pleased with the quality of work completed. My watch is keeping perfect time. Actual return took about a week longer than expected but they communicated the delay and in the end it was definitely worth the extra time. I used WatchRepair.com because my brother recommended them and now I recommend it. I will definitely use them again.


Bob W
Virginia
July, 2018

I must admit I had resevations about sending my ROLEX SUBMARINER to someone I didn’t know .Jef was very understanding and provided me with several references that I called and heard nothing but POSITIVE RESPONSES from all of them. I decided to send Jeff my watch and I’m glad I did ,not only did they clean my ROLEX they fixed my broken pin on the band and thewatch came back and it looks BRAND NEW . iwould recomend Jeff and his services to anyone …They are very PROFESSIONAL and they do GREAT WORK…Thanks Jeff


Joe Pace
Sebring , Florida
August, 2018

I found the watch repair.net site on line. I called and spoke with Jeff, the owner and felt comfortable sending them my Tag Heuer watch which had not been running for years, but still looked good. Everything Jeff indicated was exactly the way it worked from receiving the shipping box to the return of my watch in full working condition. Even received it back sooner than expected


Jeff Jones
Muskego, WI
July, 2018

I am very pleased with the work performed by WatchRepair for my wife’s Rolex, as well as my Rolex. Both have been returned looking as good as they were when purchased new. The wear and tear over the decades from a mechanical standpoint, have been rectified. I recommend them to anyone looking for a qualified Rolex repair company….


Patrick Pendley
Plaquemine, louisiana
July, 2018

Mailed my watch to Miami with instructions from them, they called me with needed repairs. When repaired, they sent it back UPS delivered in two days with signature required. Great people to deal with. Pleasant experience!!


John Burchfield
Scottsdale, Arizona
May, 2018

I was stunned when I opened the package and saw my almost 20 year old Tag Heuer watch! It looked brand new and has been working beautifully. You guys did an outstanding job. The service was fast, easy and delivered what was promised and then some. I highly recommend your services (already showing my watch off and praising your company). Thank you for giving me back my watch like new!


Carol Renkas
West Islip, NY
May, 2018

This is the second time I have availed myself of the expertise of "WatchRepair.net." The first time, about 3 years ago, was with my Rolex DateJust and now with my Omega Seamaster Professional. Both times the experience was one that would cause me to return with any other watch. They both continue to operate perfectly as if they were brand new. Should anyone have a prized watch in need of repair or simple servicing I would not hesitate to recommend they contact WatchRepair.net. They would be totally satisfied.


Thomas Lee
Boerne, TX
June, 2018

My Breitling Colt Chronometer looks brand new! The exceptional customer service and transparent pricing is far above other watch repair companies. I will definitely use Jeff and his amazing staff again.


Charles Goodbee
Atlanta, GA
June, 2018

Initially, I was very nervous when doing business with someone I knew nothing about, but after making a couple of calls some of my anxiety subsided. When my shipping container arrived I could not believe the care being taken so my Rolex Datejust would not be damaged in shipping. To me it would have taken a sledge hammer and anvil to damage. The estimate and time to repair my watch were as quoted. I will not hesitate to use WatchRepair.net again in the future.


Don Parsons
Red Level, AL
June, 2018

I purchased a used Rolex Daytona about two years ago. It was not keeping the best time but I dealt with it. I always had my Rolex watches serviced at an authorize dealer. I decided to use watch repair. I talked with Jeff the owner and I felt very confident in his company. Everything that was promised I received. Thank you


Larry Greenberg
Columbus, OH
July, 2018

This is the second time that my 1970s Rolex GMT-Master has been serviced by Jeff’s company. This experience was no different than before. Unbelievable service. Was contacted by Jeff as promised every step of the process so I always knew what was going on and what to expect. Everything I was told and I agreed to happened in a very prompt manner. There are no hidden fees etc.. What you are promised and agreed to happened and along with a great price why look elsewhere. My local authorized Rolex repair facility quoted me for same work-regular 5 year service almost 3 times what I paid WatchRepair.net as did the authorized Rolex repair facility in Melbourne, Australia while I was there for an extended period in Feb/Mar 2018. Jeff knows about customer service and treating people as they want to be treated so he has a lot of repeat business. Do not be put off using Jeff’s company as is not located where you live. Go with the best!!!! Jeff and staff keep up the great work. Will be contacting you as needed to care for my vintage Rolex. Continued business success.


Rod Broome
Minnetonka, MN
June, 2018

Imagine sending in a 20 year old Rolex and getting back what looks like a brand new watch.
Great service, flawless workmanship and so easy to do. Would use Jeff’s service again and would recommend him to anyone.


Greg Burnside
Edmonds, WA
June, 2018

Wow! My 15 year old Panerai PAM162 came back looking and functioning like new. The entire process was a breeze. I can’t imagine sending my watches anywhere else if they need repair.

Thank you!


Michael Uskovich
Dallas, Texas
May, 2018
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