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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

I initially called the owner, Jeff Herman, after finding Watchrepair net online. I was totally impressed that this was a secure place to send my 2 Ebel watches and 1 Breitling Chronograph watch for repair and overhaul.

The service I received was excellent and expeditious. His charges were totally reasonable.


John W. Casto
Sapphire, NC
September, 2018

I took a leap of faith to send my 20+ year old Rolex to a company I found online. It was imperative that they meet the estimated time line as I needed it back in time for my son’s wedding. Marc stayed in touch, coordinated the return and my watch and I both made it to the wedding on time. The cleaning and polishing alone were worth the effort as it looks brand new!


Sally Wood
Madison, MS
August, 2018

Wow… Just got my Rolex back. It’s 15 years old, but you would never know it! The team at WatchRepair.Net did a spectacular job. They not only repaired it, but they totally restored it as well. Couldn’t be happier. You can be sure I’ll depend on them going forward for all my watch servicing.


Rob Loomis
Waukesha, WI
September, 2018

I sent my Omega Chronograph Seamaster to Jeff and his team after some water had fogged the watch. After speaking directly to Jeff, he diagnosed the problems, detailed the costs, and started the repairs. Very professional staff. My watch is like new! Thank you Jeff and Marc!


Patrick Maddigan
Pittsburgh, PA
August, 2018

Just got my Omega Seamaster America’s Cup back from Watch Repair net and the watch runs and looks great. This is my daily wear watch and sorry to say but it takes a beating. It’s polished up beautifully and with several new internal parts is running as good as new. I highly recommend Watchrepair.net.


Fred McCluskey
Austin, Texas
September, 2018

I’m completely satisfied with the repair and reconditioning of my Cartier Santos from Jeff and his team at Watchrepair.net. Communication was clear and efficient through the process of shipping, repair, and return. The process took a few weeks and my watch looks new and runs perfectly again. The value is also very high, especially compared to service through the watchmaker. I highly recommend Watchrepair.net for your fine Swiss timepieces.


Kevin Novak
Gurnee, IL
September, 2018

I had my Rolex watched cleaned and serviced in 2017. A few months ago I had a minor malfunction in the date dial. The one year warranty was honored and my watch was fixed and returned within 3 weeks.


Steve Coman
Pinehurst, NC
August, 2018

Excellent job !
My watch looks brand new.


Richard
Phila.
August, 2018

I must admit I was somewhat apprehensive about sending my Rolex off when it needed service as it holds great sentimental value for me. I found out the jeweler closest to me was just going to send it somewhere for the service so I cut out the middle man and went with WatchRepair.net. The process went exactly as explained to me. I got my watch back and it looks brand new and is keeping time to the second according to my atomic clock. Thank you Marc and Jeff for the excellent work!


Monty Learn
Hendersonville, NC
August, 2018

My experience with Watch Repair has been one of trust worthiness and professional. Sending off a precious watch was only done so because of confidence in talking with them. (We all have fear of scams these days but have no fear with this company)


John Harvard
Naperville, IL
September, 2018

I initially called the President, Jeff after observing the Internet advertisement. I was totally impressed that this was a secure place to send my 2 Ebel and 1 Breitling watches for repair and overhaul.

The service I received was excellent and expeditious. His charges were totally reasonable.


John W. Casto
Sapphire, NC
September, 2018

Trust these people! I was soooo worried i might never again see my Rolex Cellini solid gold band and watch but I insured it and sent it to them. They promptly responded with a diagnosis, treatment plan and peognosis for my ten year old watch. It took awhile, but they had told me it would be over a month before they could return it. Worth the wait and the expense. I would trust them with all my valuables in need of their expert service.


Sue Smith
Atlanta
July, 2018

Very pleased with entire process .My watch is like new. I will recommend to all my friends .


Clair Barner
Folsom, CA
August, 2018

If you are anything like me, you are a watch enthusiast who wants only the best for your "precious!" With the proliferation of new watch repair companies coming online seemingly everyday, it can be hard to determine who will best serve your needs. After several years of deliberation and reading many reviews, I chose WatchRepair.Net. They are an authorized Breitling service center and promised only the best care, consideration and attention to serving my Brietling. They came through. From the initial call with their representative you could feel you would be in good hands. The end result was superb service, timely turn around and ongoing follow-up as to the status of the service. They made what could have been a harrowing experience very pleasant. And the watch looks great. Thank you to the team of WatchRepair.Net


William Kea
Chicago, IL
August, 2018

I have had my father’s watch since he passed away and it ran fine until I took a dip in the pool while wearing it. Eventually it seized up. Sent it into WatchRepair and they did an outstanding service on the watch and got it back running like brand new. Can’t say enough about Jeff and WatchRepair. Thank you for restoring a keepsake and allowing me to wear it with pride.
Regards,
Mark McGuire


Mark McGuire
Queen Creek, AZ
July, 2018

When I was cleaning up my father’s clinic after his death in 1997, I came upon a Rolex watch. I couldn’t have been more surprised. My dad was an old-school doctor who practiced medicine in our little community from the end of World War II through the late 1980’s. He was a great dad, but he grew up during the Depression, and he was as tight with his money as they come. I simply couldn’t imagine him buying such a watch. Further, I never saw him wear it, so my sister and I guessed he must have exchanged medical services with some patient for the watch. That sort of thing was common in the years of his practice; growing up we ate lots of chicken, ham, and fresh vegetables obtained through this sort of arrangement. Unfortunately, I dropped the watch, and it would no longer run. Several years later, after doing some research, I sent the watch to Jeff Herman at WatchRepair.net for repair. I’m not sure exactly how old it is, but I know for certain it is over twenty years old, and I imagine is is considerably older. The watch looked OK before I sent it to Jeff, but after his work it looks exactly like a new watch. It now runs perfectly, and I am so happy to be able to use it again. While I know the watch has some monetary value, it’s sentimental value to me is tremendous, and I couldn’t have been more pleased with the work WatchRepair.net did. Thank you Jeff.


R.M. Cooke
Elkin, NC
August, 2018

When I chose WatchRepair.net to give my 1968 Rolex some much needed repairs and TLC, I was apprehensive to let it out of my site. The "old girl" has gone through many tough times and memories with me. After talking with various employees, I made my decision. I KNEW that my watch would get the utmost care, experienced repairs, and prompt attention. I am delighted with the service and my watch looks & runs like new!


Sandy Belaire
Texas Gulf Coast
July, 2018

I must admit I had resevations about sending my ROLEX SUBMARINER to someone I didn’t know .Jef was very understanding and provided me with several references that I called and heard nothing but POSITIVE RESPONSES from all of them. I decided to send Jeff my watch and I’m glad I did ,not only did they clean my ROLEX they fixed my broken pin on the band and thewatch came back and it looks BRAND NEW . iwould recomend Jeff and his services to anyone …They are very PROFESSIONAL and they do GREAT WORK…Thanks Jeff


Joe Pace
Sebring , Florida
August, 2018

I had been wearing my Rolex Submariner for over twenty years but without anyone locally who was qualified to service my beloved Roli. I never had it serviced. I finally decided to send my watch in for service and repair and was fortunate enough to choose WatchRepair.net. As soon as my the packaging for shipping arrived I was impressed. I can not say enough about the quality and craftsmanship used to restore my Submariner to almost new condition. Mahalo Gary Miller


Gary D Miller
Kauai, Hawaii
July, 2018

After being quoted $1000.00 to repair my Date Just I was appalled. I found Jeff on line and called him and was very impressed with what he had to say. I was a bit disappointed that the cost was more than he actually quoted, but it was less than $1000.00. It took longer than I anticipated and was told, and I was very worried that I ran into another online scam. No matter how real they sound, you just never know. I thought for my peace of mind, the $1000.00 would have been worth, as I save only about $200 or so with Jeff.

Now I did finally get my watch back today and it is working and so all’s well that end’s well.

I do feel I would recommend them, but be prepared to wait and pay a bit more than advertised. Rolex watches are something very special and unfortunately, I took mine to a not very reputable service to have it cleaned, hence the problem I incurred.

Again, do your homework and keep records of everything, but I did get my watched repaired (at least for now). I truly hope I don’t need his services again and when it comes to cleaning again, I may consider contacting him. Hopefully not for a while though.


Barbara
Littleton, CO
July, 2018
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