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Testimonials

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Thousands of satisfied customers have come to Watch Repair dot Net for watch repair services. Read what others have to say about our service.
Watch Repair Reviews

The service from Watch Repair was first class


Jack Soodik
Pittsburgh, PA
August, 2020

I had foolishly let my Rolex go for too many years without service until one day it stopped working. I had used Rolex in NYC before for servicing and it was expensive and took over 8 weeks to get my watch back.
While searching on line I came across Watch Repair and after speaking with them decided to send my watch to be fixed and serviced. They were easy to deal with and took only 2 weeks to fully repair my watch. I could not be happier with finding them and will use them in the future.


Robert Mongioi
New York, NY
August, 2020

I was very pleased with the service and the communications concerning my Rolex. It came back shining beautifully, and I could hardly wait to get it out of the box and put it back on my arm.


Warren Biggs
Carthage, TX
August, 2020

I recently sent my 20 year old Breitling Super Ocean to Marc and Jeff at WatchRepair.net (the watch had never been serviced). The case was pretty scratched up, and the watch was loosing about 10 minutes a day.
They had sent a “vault” for me to send my watch to them for analysis. Within a week or so, they had called me and told me that the watch needed a couple of parts replaced (along with the cleaning/adjusting they do when servicing a watch). I had checked with Breitling on their service cost, and WatchRepair.net’s cost was considerably less expensive. Not cheap by any means, but if you have an expensive watch, you don’t want just anyone working on it.
Within a couple of weeks after the watch was diagnosed, I received it back, again very securely packed.
Certainly ok with the repair at this point (runs perfectly), but really impressed with the restoration of the watch case and band. Looks. Like. New.
I would certainly recommend to anyone that has an expensive or heirloom timepiece to consider this company for repair/restoration work.


Mark Bugher
Hilton Head Island, SC
August, 2020

…the second time I have had a watch (different) serviced by WatchRepair – they take the utmost and impressive care to ensure the security and safety of your watch during transport – they specifically keep you advised of their progress, to include personal phone calls – servicing a Rolex (es) is going to be expensive any way you look at it, but I thought their price was reasonable – the owner and employees are attentive and professional – I will be going back to them again in the future – enthusiastically recommend their service – Ed


Ed Moroney
Huntingtown, MD
August, 2020

Thank you for taking care of 3 of my Rolex watches. All three; the Rolex President platinum day date, the gold Serti Submariner, and the ladies two tone Yachtmaster look as good as they did when I first bought them. I appreciate the attention you gave to my repair. I was a little uneasy shipping out what I had invested a substantial amount into but after speaking with you and your staff I was confident I had made a good choice and was rewarded with fantastic results in a very reasonable time. Time flies by and we loose track of maintenance on our watches. Cheri and I can now feel comfortable we are up to date with ours and at a fraction of what the manufacturers were asking and in less than half the time. Thank you and I’ll be in touch for other watches in my collection.


John Polaha
Buxton, NC
August, 2020

My vintage Omega was well serviced and returned to me looking brand new. The staff are professional, polite and dedicated. They provide a custom unit for safe shipping, and it was returned to me same way. Very good experience.


Skip Broussard
Dallas, TX
August, 2020

Took a while but the 22 year old watch looks like the day I got it.
Band was rebuilt. I wear my Omeg Stainless Constellation every day for 22 years.


Richard Brown
Rydal, PA
July, 2020

I just received my 1988 Rolex Oyster DateJust from a service/repair performed by WatchRepair.net. The watch looks and operates like new. Along the way, Marc (owner) personally provided exemplary customer service, helpful explanations, delivery timeliness, and superior quality of work by their certified expert Rolex watch maker. After 3 days of continuous running, I can detect no inaccuracies with timing calibration. They also provided a 12 month warranty and helpful operating instructions. My concerns about shipping were also alleviated by their careful process which is designed to mitigate risk of loss or damage. Thanks, Marc!


David Zembo
Hot Springs, AR
July, 2020

Looks great and is running well. Very pleased. Thanks Russ


Russ Ziebell
San Rafael, CA
July, 2020

I sent my Omega Speedmaster to WatchRepair.net to be serviced for the first time in 10 years. Throughout the service/repair process their communications with me were excellent and the the watch was restored to its original condition. The turnaround time was very prompt. WatchRepair.net is a very professional company that offers excellent service and you will be very pleased with the results as much as I was.


Ken Secrest
Sequim, WA
July, 2020

Great job in overhauling my Cartier watch. They were very quick and the quality of the work was exceptional.


Bill Bonder
Dallas, TX
July, 2020

My friend offered me the opportunity to buy his Rolex Submariner model
1680 he had purchased back in 1976 brand new. The watch had never been serviced with a stuck bezel and would not allow date adjust otherwise in very good shape with exception to needing a new crystal.
The guys at watch repair did an excellent job of repair service including work to the clasp on the bracelet, the watch was beautifully cleaned and at my request not polished preserving the wear from going around the world a couple of times, a stunning time piece that I am very proud to wear.
I live 225 miles from the nearest Rolex service and these professionals at watchrepair.net took the hassle out of getting this watch back to looking and running perfectly at a reasonable cost.


James Munro
Junction City, CA
July, 2020

Attentive customer service, repair and return of 30+ year old Rolex Datejust, in like new condition. Very satisfied with the work performed.


Barry Abrams
Houston, TX
July, 2020

I sent my 5 year old Submariner to Watch Repair.net for repair. The price was more than fair, the service was excellent and the customer experience was great.
I will admit I was apprehensive about sending off an item so personally valuable to me to be repaired. Marc was great during our phone conversation, explaining the process to me and encouraging me to contact previous customers to ensure my concerns were addressed. I did contact a previous customer in my area to gain his perspective and sent my watch to the folks at WatchRepair. The communication during the process was outstanding any my watch was returned in excellent condition. I almost did not recognize it as it looked brand new.


Darren Stiles
North Augusta, SC
July, 2020

If you want your ROLEX watch serviced correctly at a reasonable price send it to Watch Repair.net they do an Awesome Job.


Arvin Tomassini
Kearny, NJ
July, 2020

My husband watch of many years have stopped working and really had to be serviced. I saw Watch Repair.net on line and was afraid to send someone his Rolex watch who I did not know or know someone who has used them. I called them in Florida and spoke to Marc Imberman and I was feeling a little better after talking to him and his partner Jeff. I did send the watch and got it insured. They basically did everything they said were doing and kept me in touch through the process. We received the watch, it looks like new and my husband is very happy. I would recommend them to everyone. They did a fantastic job.


Rosalie Zazzu
Huntington Beach, CA
July, 2020

Just received my Rolex Back, I’m pleased to say that it looks as good as the day I bought it. You have another customer for life.
Thanks Again
Bob Kopp


Robert Kopp
Phoenix, AZ
July, 2020

I sent my Omega DeVille quartz to Watch Repair.net for repair and was very satisfied with the quality of work they performed. The quartz mechanism needed to be replaced and the gold case and strap needed refinishing. The watch was returned looking like a brand new time piece from the factory. I highly recommend this company.


Philip M Evich
Scottsdale, AZ
July, 2020

WatchRepair did an excellent job repairing and restoring my 2000 Rolex Submariner. I never had my watch serviced, little wonder why it had stopped working after 20 years of use. Jeff explained what was wrong, broken Main Spring, and what the cost of repair-restoration would be. The cost was very reasonable, especially having never maintained my watch over the 20 years of use. When I opened the shipping box, I was amazed at how beautifully it was restored. Yes, it looked Brand New again-what a joy! Also, I will definitely send it back to WatchRepair for recommended service internals. Thank you Jeff, for the excellent service you and your team provide, I could not be more satisfied.


Dan Cloud
Miami, FL
July, 2020
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