October, 2020My 5513 Submariner has been on my wrist since July of 1967. That's 53 years. It's been on every continent except Antarctica. It's been 150 feet down in the Pacific, the Atlantic and the Caribbean. Upon returning to the US with me after 15 years away, it needed some TLC. Living in a very suburban corner of Central Florida a certified Rolex repair facility was hard to find, so I began crawling the Internet and found WatchRepair.net.. Lots of good things said, no bad things said. I filled out a contact form, which was immediately replied to, then a short phone call to discuss specifics and I soon found a very sturdy Pelican case (I've used Pelican cases for my cameras and gear for years) complete with a GPS tracker and a pre-paid shipper. I bundled my dear friend in the precision cut, high density foam inside the case, affixed the tamper detection seal to the case, stuffed it into the prepaid shipper and off it went. I soon received a call in which we discussed what needed to be done and the cost. Exactly 20 days later, after receiving a call that my watch was on the way, and then a text with tracking information, the watch appeared at my door, encased in high density foam complete with the test readouts (in German, very official) of the atmospherics performed on the watch, plus a prepaid envelope to return the GPS tracker that shipped with the watch. And the watch is as beautiful as it was that summer afternoon in Groton, Connecticut when I first opened that beautiful green box (I still have it) to look at my lifetime companion.
I want to thank Jeff Herman and Marc Imberman for the incredibly professional yet friendly and informative way they conduct their business. I'm sure this 5513 Meters First Submariner will eventually find its way back to them (or their heirs), as my son and I have an agreement that when the watch is 100 years old it will be overhauled one last time and then retired.