Testimonials

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Watch Repair Reviews
I sent two Rolex Oyster Purpetual watches to WatchRepair.net. From the beginning, my watches were treated with the utmost care. The packaging both to and from the service center was outstanding. After inspection, Jeff called to tell me what needed to be done to them. After we talked, he even delayed charges for a few days to allow me to take advantage of credit card account billing cycles. This is a small thing, but it clearly demonstrates the level of personal service you can expect. Communication throughout the process was good. I received my watches back in about 5 - 6 weeks. The quality of the work is excellent! They look as good as new, and early feedback suggests it keeps better time than it did when I bought it. If you are reading this, then you know Jeff's pricing is great, but you can also expect great customer service and a excellent final product. It takes a lot to trust your luxury timepiece to an Internet-based company in another state, but you won't be disappointed.
Timothy Brown
Dallas, TX
April 2018
Was not happy entrusting someone I never heard of with my watch. Called a previous customer of yours. He was obviously not being paid by watch repair and was very happy with the service. You did everything you said you would do, in a reasonable time for a fair price.
Ted Greene
Florence, AL
April 2018
My Omega Speedmaster was a graduation gift from my mom and dad when I graduated college in 1969. They knew I would be flying with the USAF and it has been a valued possession of mine ever since. Over the years I kept it, but wore it less and less because it was no longer kaaping accurate time. Sending it off to WatchRepair for restoration was an act of faith not knowing anything about the company and just hoping I would see my watch again. What a great experience! Jeff was excellent in communicating informing me of the work my Omega needed. My watch arrived as promised last Friday and it's in perfect condition with all functions working and keeping accurate time. It was even set to the time for my time zone. Do not hesitate to have your watch serviced/restored by WatchRepair.net. - they are expert!
James Crooks
Spokane, Washington
April 2018
I probably could use about every positive adjective to describe my satisfaction with my watch repair. I had all but given up hopes that my Tag Heuer chronic would ever work again. My local “expert” worked on it, only to give me the “unfortunate news” that’s parts were simply unavailable it he had “done his best “. Never having met the people at Watch Repair but wanting to believe the testimonials, I gave them a try. If you are on the fence as to whether you should trust your loved and expensive timepiece to someone on the internet, don’t be. These people are honest and wonderful. You, like me, will be blown away by the results.
Ronald Wood
Fort Myers, FL
April 2018
I was frustrated with my Bell & Ross 03-94 and my Panerai 8 Days GMT. My B&R was running poorly and needed service, and my Panerai had stopped running altogether. I found Watch Repair Net while looking online for authorized service centers--but those were difficult to find, and they didn't respond to my communications. Not so with Watchrepair.net . Within 24 hours of sending an inquiry, I was contacted by Jeff at Watchrepair.net via phone call. I sent both watches in for service on the B&R and a complete overhaul on the Panerai. The shipping services provided by Watchrepair.net were exceptional and easy. Updates and and status reports from Watchrepair.net were timely and appreciated. The prices I was quoted before sending the watches in were very reasonable, and there were no surprises--I was charged exactly what I was quoted. I LOVE Watchrepair.net and will continue to use their services and recommend them to others. Most important part of all, they gained my trust by keeping their promises. Thanks again Jeff and Veronica. -Mike
Mike S.
Phoenix, AZ
April 2018
My Baume et Mercier Quartz watch was a retirement gift from my company I worked for for over 26 years. After many years the watch stopped working. After taking it to local watch repair shops with poor results I took a chance on Watch Repair dot Net. They did what no one else could do. My watch works and looks like new. You can trust them to do it right the first time.
Bruce E. Snyder
Aylett, Va
April 2018
Hi Veronica and Jeff, I received my Tag Heuer Chronograph back in the mail and I must say you exceeded all expectations. I barely recognized it. Over time and continuous wear you really don’t notice how much you have abused such a fine instrument. Thank you so very much for a job well done.
Ron Wood
Fort Myers, FL
April 2018
Thanks Jeff, My vintage Omega Seamaster Automatic Geneve watch arrived today....looks like new and keeps perfect time. Once again, a wonderful job. It's like an old friend, worth keeping. Thanks to your experts, it will be a wonderful gift to pass along. Thanks, Michael Baugher
Michael Baugher
Littleton, CO
April 2018
Another perfect experience with Watch Repair, as they again demonstrated professional performance, precision, and prideful attention to detail. Jeff Herman and company once again hit the mark of excellence with professionalism and reliability. Like a family friend I would return to them with my full trust.
Michael Baugher
Littleton, Colorado
March 2018
My experience with Watch Repair was great. Their procedure in getting my Brietling Watch to them and after repair back to me gave me the confidence I needed to trust them with my watch. The packaging system they use, gives the watch the safety and protection it needs to make the trip. The package is also tracked not only by UPS system, but by the Watch Repair store via email/phone call. Once I mailed the watch, I call the store to let them know it was on its way. When the watch arrived at the store I received a call to let me know they received it. The time frame they quoted to repair the watch was meet and their pricing was reasonable. I would reccommend Watch Repair to family and friends. Corinne Mendoza
Corinne Mendoza
San Antonio, Texas
March 2018
I found WatchRepair.net in an online search servicers of fine timepieces. I contacted several companies, but ended up going with Jeff and Veronica because thy offered the most professional service by a big margin and surprisingly the most reasonably priced. I was contacted the same day I sent an enquiry email and Jeff walked me through the entire process. He was also able to give me some insight into what might be the problems with my 7 year old Panarai - only someone very experienced is willing to do that. Before we ended the call they were shipping me a security case to package up my watch and get it into them. Throughout the entire process they communicated extremely well and my watch was returned in perfect working order and beautifully polished, sooner than estimated and at the price quoted. I could not recommend WatchRepair.net more highly. Jim
Jim Hollingsworth
Northern, CA
March 2018
Despite some initial trepidation at sending my watch to an unknown web entity, I made a leap of faith and was rewarded with excellent workmanship and customer service. The work was completed, in a timely manner, at the agreed upon price and another successful watch repair project is in the books. Thank you!
Dick Ghastin
Stow, MA
March 2018
My experience with WR was exceptional. The process for shipping my watch was secure and simple. Customer service was excellent and personal. My watch was reconditioned beautifully. I strongly recommend WR for anyone wanting a first rate service. I’ll be a returning customer.
Art Rosenthal
Tucson arizona
March 2018
The team at WatchRepair.net are great to work with. They are very professional and provide great service. I have had two Zenith El Primero chronographs serviced by them and each time the watch has come back looking like it is brand new. I would highly recommend them to anyone who is looking for a reliable and high quality provider of watch maintenance and repair services.
Peter Payne
Raleigh, NC
March 2018
I was visiting from London with my wife. I contacted Jeff Herman to service and repair my wife’s 18ct Rolex President. Since I was in Miami, I personally met Jeff. The watch was returned, looking as good as the day it was purchased 43 years ago. Jeff was not only charming but delivered the Rolex back to us personally. I would highly recommend WatchRepair.net for the quality of their work and their really 1st class service.
BERNARD STEINART
Miami Beach, FL
March 2018
Jeff, Great Job. ..1st time I have had this watch serviced. 9 Yr old Navitimer World looks brand new, keeping perfect time again. Thanks Again, Owen Landis
Owen Landis
Maryland
March 2018
Very pleased with Watch Repair.net. My Omega Seamaster had sat around not working for almost a year, found these folks and contacted them. no wild promises just facts.They did what they said and in a timely manor The watch came back working and looking like new. all in all a great experience. will definitely promote Jeff and Veronica to all in need of excellent watch repair. Greg Spurrell Palm Coast , Fl.
Greg Spurrell
Palm Coast , Fl
March 2018
While I love my Panerai Luminor Submersible, I realized it needed some work including tuneup and cleaning. After talking to various companies including the factory, and some national and local repair services, I decided to entrust my favorite watch to WatchRepair.net. its no small thing to send a watch you love to a service, but they exceeded my expectations. Their personal follow-up and process was professional and exacting. My watch came back earlier than quoted, and looks brand new and running beautifully. I have 3 sons and have told them to send their special watches to Watchrepair.net so can't think of a better testimonial than that...except to say I will be sending them my Tag Monaco for a tune up soon too. They are true professionals with a personal touch!!
john b
san francisco
March 2018
All I can say is WOW! I took a chance and sent my Tag Heuer Carrera Chrohograph off to Jeff for repair, snapped off the crown, and overhaul . When my watch was returned it was as new, every scratch - gone, looks as good as the day I bought it. I would highly recommend Jeff and Veronica for your watch service. They are the only one's that will touch any of my watches in the future. Thanks Jeff and Veronica for your excellent service
Ron Pendell
Clarkston, MI
February 2018
I would not trust my Brietling Chronomat to any other person. Professional, prompt, and they stand behind their work.
Tommy Rust
Dallas, Texas
February 2018
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