Testimonials

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Watch Repair Reviews
I was initially a somewhat reluctant customer, sending my expensive watch to just another guy with a website. But after talking to Jeff, I decided to take a chance and I am glad I did. He offered me a very reasonable price for fixing the watch and I got the watch back sooner than I had thought I would!! I am very pleased with the work (it is still only a couple of days, Thank you!!
Abu Marcose
Bothell, WA
November 2017
Just received my 30 year old Rolex Datejust back from watchrepair.net and I am blown away. Looks almost brand new. Jeff Herman and Veronica are absolutely great to work with and at a very fair price they can work miracles with their repairs. Great communication. Thank you all so much.!
Dick Hoskins
Arkansas City, KS
November 2017
Professional, great explanations of work to be done, watch received in timely fashion, great communication before during and after....watch is beautiful....cost a little more that I expected, but it was worth it!!!!!!!!.... 5 out of 5 stars Would use again
Kevin B
North Haven, CT
November 2017
My Omega Constellation watch was repaired and returned in like new condition, quite an achievement considering it was a 50 years old and poorly maintained watch. The communication was excellent, everything i was told regarding timing happened perfectly. I would certainly recommend WatchRepair.net to anyone requiring such service, i would not hesitate to use their service again in the future.
Leroy Johnson
Geneva, IL
November 2017
I highly recommend jeff he answerd all my questions thorougly and did a super job on my rolex he also has a great sense of humor and made me feel that he is a person that can be trusted
Joseph Marceda
Boynton Beach, FL
November 2017
You guys are awesome. Everything was completed as promised and both my Breitling SuperOcean Chronometer and my Tag Heuer 2000 have never kept better time. Thank you!
Russell Johnson
Little Rock Arkansas
November 2017
I had WatchRepair.net do routine service on my 4-year old Omega Seamaster automatic co-axial. The cost was very reasonable and the service was prompt. I am very happy and would recommend. Jeff Herman was a pleasure to deal with!
Norman Reifsnyder
Lansdale, PA
November 2017
Thank You. You did a wonderful job repairing my watch band. Waiting for my watch to be returned was like waiting for a beautiful Christmas present. It’s perfect. Now I can enjoy it again.
Andrea Frost
Gold Bar, WA
November 2017
Awesome customer service! Jeff was there every step of the process and delivered my Omega Speedmaster Pro back to me as promised, on time, and looking as it did when it came from the AD (if not better)! Highly recommended!
Christopher Hampton
Dothan, AL
October 2017
I have a Rolex stainless steel oyster perpetual wristwatch, circa 1950, that my father handed down to me about 35 years ago. It has sentimental value and a lot of history. The watch ran perfectly, until it didn't, six weeks ago. I took it to my trusted, local watchmaker, who looked at it, admired the watch and told me it couldn't be fixed because the parts hadn't been made in years. I did some online research and spoke to a few companies, including WatchRepair.net. Jeff and Veronica clearly knew what they were doing, cared about the product and the customer experience. I sent them my watch and, at every point along the way, they communicated what to expect. When I asked that my repaired watch be sent to my daughter, in San Francisco, WatchRepair.com handled it without a hitch. The watch arrived, as scheduled, working as well as it had for the past 50 years. I would wholeheartedly recommend WatchRepair.com. They're extremely professional, caring and committed to quality.
Jon Crane
Philadelphia, PA
October 2017
I was very pleased with the whole experience. I have used direct manufactures repair services before and was not happy with their recommended bezel and dial replacement suggestion. I highly recommend WatchRepair.net. They did exactly what needed to be done at the price quoted!!
Randy Forman
Chicago, IL
October 2017
Once I decided it was time to have my Omega Constellation reconditioned, I researched a number of options. I found that in all cases the watch would be reconditioned off-site and would take six to eight weeks. I discovered WatchRepair online and decided to give them a call. At the time we were traveling and I received a personal telephone call from Jeff Herman. He answered all of my questions and I decided to send my watch to him. On several occasions he followed up with me by either phone or email. The reconditioning went flawlessly and timely. My watch looks like new and I don't hesitate to recommend WatchRepair.net and Jeff Herman
James Barker
Green Valley AZ
October 2017
Once I decided it was time to have my Omega Constellation reconditioned, I researched a number of options. I found that in all cases the watch would be reconditioned off-site and would take six to eight weeks. I discovered WatchRepair online and decided to give them a call. At the time we were traveling and I received a personal telephone call from Jeff Herman. He answered all of my questions and I decided to send my watch to him. On several occasions he followed up with me by either phone or email. The reconditioning went flawlessly and timely. My watch looks like new and I don't hesitate to recommend WatchRepair.net and Jeff Herman
James Barker
Green Valley AZ
October 2017
Jeff was great to work with. I blindly sent my Tag Heuer to this unknown person in FL and he returned a brand new watch that now works! Hope it is not for a number of years but will definitely reach back out to Jeff and WatchRepair.net when my Tag Heuer again needs service. I chose him over a local more expensive store. Many Blessings, Todd
Todd Butler
Fishers, Indiana
October 2017
Sent in a Vintage Rolex, much used and loved by my father in law, a farmer. This required many parts to repair but we could not just ignore this family heirloom. The watch was returned today and it is pristine in appearance and function. We are quite pleased with Jeff and company.
Ann Ward
Taylorsville, GA
October 2017
Again the staff at WatchRepair came through on my Breitling Chrono Avenger. The watch was loosing time and in need of a good detailing. Jeff and crew did an outstanding job and the watch looks new. Thanks again for another job well done. Julian
Julian Walls
Hilton Head Island S.C
October 2017
Jeff, I just now received my watch and it looks great. I can now see the face with the new crystal. It is working and feels good to have it back on my wrist. The new bracelet is better than the one I sent you. I am so very pleased with the end results. My history with the watch and the ability to pass it on to my son in working condition is priceless. My thanks to you and your team.
Richard Pershey
Garden City, GA
September 2017
Jeff/Robin, I received my Submariner earlier today. Thanks to both of you for spearheading the replacement of the bezel and wonderful job of service/cleaning my 20+ year old Submariner watch. I know both of you are extremely busy but you have done a great job for me as well as a great favor. I will be gifting this watch in the near future to my son. I have recommended highly to him that this watch needs to be returned in five years for servicing by your company. Before I retired I was a purchasing manager and on the opposite side of sales. Sales people hate to lose a good customer and I valued good vendors in the same way. Please feel free to use me as a referral for customers that have questions regarding the use of your services.
William R. Early
Loudon, Tennessee
September 2017
I SENT MY TAG HAUER WATCH TO WATCH REPAIR AND THEY DID AN EXCELLENT JOB OF REPAIRING MY FIFTEEN YEAR OLD WATCH AND THEY DID IT FOR HALF THE PRICE THAT THE TAG HAUER COMPANY ESTIMATED IT WOULD COST. MY WATCH WAS NOT WORKING AT ALL INCLUDING THE STOP WATCH FUNCTION AND WATCH REPAIR FIXED ALL THE PROBLEMS AND POLISHED THE OUTSIDE TO MAKE IT LOOK LIKE NEW AGAIN. I WOULD HIGHLY RECOMMEND THESE PEOPLE. I COULDN'T BE MORE SATISFIED.
Pat Wiley
FLAT ROCK NORTH CAROLINA
September 2017
I can't say enough about the great service I received from Watchrepair.net. My Rolex GMT II looks brand new. Very pleased with the service and support all the way through the entire process. I will definitely count of Jeff and the watchrepair team for all of my horological needs!
Jordi Clop
Northern Virginia
September 2017
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