Take a minute to fill out our Watch Service/Repair form
with your contact information and a description of your watch. One of our Timekeepers will contact you with a repair estimate.
Once you have received a verbal estimate
you can request your FREE UPS Pelican WatchRepairPack® for you to safely and securely ship your valuable time piece in for repair. It will arrive via Priority Mail UPS in 2 to 3 days. Your WatchRepairPack will already be fully insured, pre-paid and ready to go, simply follow the step-by-step instructions and drop it off at the closest UPS shipping location. (We can also arrange for UPS to come right to your home or office to pick up your watch! This is absolutely the safest and the most convenient way to ship your watch in for repair!
Then ship it free to our Master Timekeeper
At no charge, compliments of WatchRepair.net, drop the package at any UPS® or UPS® Office location and ask for a receipt. We will then contact you either by email or telephone to inform you that your watch has arrived safely.
Once our Master Timekeeper inspects your watch and makes his diagnosis, we’ll contact you to confirm the service estimate and advise whether it will require routine maintenance or a repair. There’s never a charge for the estimate. Return shipping is $29.95; insurance is $8 per $1,000.
Our routine overhaul includes the following:
Complete disassembly of the watch. Completely disassembled, cleaned, oiled, and timed using state of the art equipment.
Clean all moving parts with specialized cleaning solvents.
Proper lubrication with only the highest grade lubricants and oils during the reassembly process.
Replacement of seals and gaskets.
Thorough testing of accuracy. Your watch is tested to our exacting standards over a period of 72 hours to assure accuracy, water resistance, and proper operation of all functionality.
Additionally, we will also polish the case and the bracelet to remove surface scratches and scuff marks.