Testimonials
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Watch Repair Reviews
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In July 1971 a much younger John O’Brien purchased a Tudor Submariner watch and wore it every day for the past 38 years. When it needed repair work I thought carefully about who I would entrust the work to and I chose your firm.
Today a slightly older John O'Brien received a completely restored like new watch.
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Jeff - This is to let you know I received my 80's Breitling watch back from you as you promised in "as new" condition. The broken part was fixed and the watch looks, and works as good as the day I purchased it.
Your service is "top shelf" and I will definitely send my watches to you again in the future should they need servicing or repair. Also, I won't hesitate to recommend you to my friends and family.
Thanks again for the excellent work.
Best regards
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I bought my Tag Heuer 6000 back in ‘96, and have worn it every day since. As you can imagine, it had a few scratches, and also the bezel was broken. I’ve had the battery replaced a few times since ’96, but nothing else was done to the watch. I decided it was time to have it overhauled, so after careful research I sent to watchrepair.net. I received the watch back today, and I must say I’m amazed. It looks absolutely brand new, and the bezel is working fine. Great job.
I would not hesitate to recommend this service to anyone. watchrepair.net.
Rockville, MD |
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Mi padre compró mi Rolex en 1966, con el dinero que gané trabajando durante el verano. Cuando comenzó a adelantar 5 minutos por HORA, Rolex me informo que no tenían piezas para repararlo. WatchRepair las tenía, y lo reparo perfectamente en tiempo y forma: funciona y se ve como nuevo.
Mil gracias!
Miami, FL |
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Jeff:
When I sent you my Rolex a few weeks back; I would’ve been satisfied if you’d simply got it working again. The Rolex is not only working, but better than before – furthermore it looks and feels brand new!
I will without hesitation recommend your work to anyone who believes in taking care of their investments, expects responsive service, and appreciates superlative workmanship.
Bellingham Marine Industries |
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I had my Rolex watch serviced by the folks at WatchRepair.net about 7 months ago and I noticed recently that it wasn't keeping time correctly. I called Jeff's office manager and she immediately emailed me a Return Authorization Label. They made some adjustments, polished the watched, and returned it to me in less than a week! It's now running perfectly! These guys stand by their work and make things right! I'll definitely use them again!
Central Coast, California |
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My Rolex Submariner came back about 2 weeks and just wanted to let you know how pleased I am with the work you did. Watch looks brand new and runs great. My thanks to your staff for the fast turnaround time (less than 2 weeks). I would not hesitate in recommending your services to anyone that is in the need.
Beacon, NY |
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I received my Omega Speedmaster Moon watch and I am delighted with the results. I have to admit I was a little nervous about sending an expensive watch that far away but each time I inquired about the watch you got back to me right away and gave me updates.
The watch looks brand new and runs great. This watch is a 1972 Speedmaster and needed a lot of work.
Helena, Montana |
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Just wanted to drop you a note and thank for the repair and the quick turnaround time you did on my Rolex .The watch looks and runs great. I was really skeptical about sending my watch to a co. I found on the net ( my wife thought I might not get it back) but I am glad I did, it s been such as easy experience and the communication been great.
The two places that did the work for me in the past, one retired and the other ( Rolex ) closed their facility and consolidated everything to Dallas. And I just want to add that it took longer just to get an estimate from Tourneau jewelers here in Century City than it was to get it back from you repaired and looking great.
I would highly recommend you.
Los Angeles, CA |
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Dear Jeff,
I received my watch back today after it's overhaul and have to say I am delighted with it, it looks brand new just as you promised it would. The case has been polished with all blemishes removed and it is working perfectly.
You asked if I would give you a testimonial if I was happy with the watch and I do so unreservedly. Right from the moment I first contacted you about an overhaul for my Tag Heuer chronometer, the service has been professional, responsive and friendly. Furthermore, your pricing was very competitive compared to other service centers which often charged extra for polishing the case and strap.
Regards,
Meadow Vista, California |
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I have never written a testimonial before, but I felt that have received such excellent service from WatchRepair.net, and from Jeff personally that I needed to let people know what a wonderful company this is.
My 18 year old son inherited my fathers Rolex watch that my mother had purchased for him back in the 1980s, and it was in desperate need of repair. We had taken it to an authorized Rolex dealer for an estimate, and were resigned to the fact we couldn't afford to ever have this watch in working order. my son was devastated by this, as he has always been extremely close to my father, and this watch had been worn every day since my father received it. My father has had brain surgery, and has never recovered from it, so this watch meant so very much to my son. I decided to go online to research companies who could repair it for a more affordable price, and was lucky enough to come across WatchRepair.net. I sent an email, and Jeff very promptly called me back. After speaking to Jeff numerous times, and reading the testimonials on the web site, we agreed on a price, and I shipped this watch to him. I was very leary about shipping a watch that had so much sentimental value to my son, but was reassured by my numerous conversations with Jeff.
My mother and son were a little more skeptical, and 10 days after I shipped it, they wanted more information. I sent an email, letting Jeff know that they were concerned, and to my surprise Jeff called me 3 days later to let me know that the watch was finished and had just been shipped back to me. He had explained the situation to his watch repair man, and he rushed it for me. I was completely surprised when I opened the box to see the watch looked the same as it looked when new. My son and Mother are extremely pleased and He is now wearing the watch every day. I cannot say enough good things about this company and Jeff. I will recommend this company to anyone who needs to have a watch repaired. My son is so pleased to be able to wear his Grandfathers watch, and to have a piece of him with him everyday. Thank you all so much for being there when we needed someone to help.
California |
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I would like to congradulate Jeff and the WatchRepair.net. Net team for their incredible retoration and final product of my vintage Omega Speedmaster.
My watch repair was more of a "project" than a tune up or repair. Due to its age and condition it required sending various pieces to other states and tracking down original parts etc.
Throughout the repair peroid Jeff gave us updates and finally -- to our shock and awe the watch, which looked brand new! This watch is from 1965 and that is quite a statement in itself.
Ask Jeff to show you a before and after shot and see for yourself. You are dealing with professionals who get joy out of making you a happy costomer.
I look forward and will be sending all my watches to WatchRepair.net
Clearwater, FL |
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Dear Jeff, I just opened the package that came from you, and I must say that I think you guys made a terrible mistake. As an honest person, I do not want to take advantage of you. I sent you my President about 3 weeks ago to be repaired. I think that you may have switched my watch for a brand new one. My watch is about 30 years old, and this one looks like it just was made!!!!! Needless to say, I am delighted. Next week, I will send you my father-in-laws watch. Please send him back a brand new one as well.
All the best,
Valley Stream, NY |
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Jeff:As I mentioned in our discussions I purchased the TAG Watch over 10 years ago. Since that time the watch has been with me to the national training center in California, Bosnia, Kosovo, Albania, and Iraq and other places you only read about in the papers. In Feb. after working in the yard I put the watch in a shirt pocket and forgot it was there. A few days later I asked the wife if she had seen it and said she accidently put the shirt (along with the watch) in the washer. After the watch went all the way thru the spin cycle (I might add),we located it and noticed the band was broken, the watch hands were no longer correct and the bezel was out of sequence, or in other language (FUBAR)Fouled Up Beyond All Recognition. Since I had taken the watch on several occasions to have cleaned, batteries replaced etc... I new this incident was going to be expensive to repair if at all. Since the watch held some sentimental value I did some research on the web and came across Jeff s web site, purely by accident, destiny or divine intervention.Not ever having done business such as this over the internet before I was skeptical to the business validity and integrity. However, the watch was already broken so took a leap of faith. Jeff was the consummate professional was always pleasant and easy to get a hold of to either get an update or just keeping me informed as to when to expect the watches return.(As the watch was severely damaged I thought it would take some time).When the watch was returned It was not to Jeff s exacting standards and at his request requested additional time to improve on what he saw was shoddy workmanship on one of the parts (which I would not have seen as it was inside the workings itself)by one of his parts vendors. I am not accustomed to writing testimonials, but felt in this instance because of his service, commitment and business integrity needed to be recognized.I can be contacted at the following address and should anyone wish to discuss with me before you submit your TAG. Regards,
Stryker BCT, Rock Island |
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Jeff, Trust is hard to come by over the internet these days, but with very few options I decided to try Watchrepair.net. I just got my watch back and I have to say I am impressed. What I received back was not only a like new watch, but a restoration of faith in people. It has been a pleasure to work with you and your firm. So much so, I sent an email to everyone in my contact folder about your company and it s great work. Thank you for a great experience and for your watch repair craftsmanship. It s great to have my TAG back on my wrist.
Gainesville, GA |
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Jeff: I received the Seamaster GMT in excellent condition. It looks terrific and the bezel is working fine. It seems that its been a long time coming but I appreciate you correcting the issues and standing behind your work. I have enjoyed speaking to you over the course of the repairs and you have been nothing but pleasant and professional. I look forward to speaking in the future about other services. Please share my comments with your other customers.
Princeton Junction, NJ |
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Thanks for your efforts and understanding through the process. I entrusted my 48 year old Rolex Oyster Date watch to Mr. Jeff Herman of Watch Repair.Net for both needed repair and restoration. From the outset I was met with professional courtesy and competent advice as to what I could expect from this firm. The workmanship, meticulous attention paid to the project and regular reporting as to the progress was quite reassuring. Upon the return of the watch, I was was impressed by the fact that it looked as it did when I purchased it 48 years ago! Thanks for a job well done!
Key Largo, FL |
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Jeff,Just received my Rolex Sea-Dweller back and wanted to let you know how pleased I am with the work you did. Watch looks brand new (bought it 1990) and runs great. My thanks to your staff and epically to William Yates who did the work.
Palm Coast, Florida |
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Dear Jeff,I received my repaired watch from you today and while you certainly did repair my Breitling, I think restoration is more apropos. It is absolutely beautiful. This Navitimer looks as good now as it did 40 plus years ago when I first purchased it. Suffice to say, it runs perfectly and the band is beautiful.When I first contacted your company I was a bit nervous about sending my vintage watch to a complete stranger 1,500 miles from where I live. Your phone call and the contact references you gave me quickly put my fears to rest. It was this very professional and sincere action on your part that left me with a comfortable feeling of security and with more of a personal, rather than a strict business, relationship.With this thought in mind, if you should ever need a reference from a truly satisfied customer, please feel free to give out my email address and phone number. I could not be happier.My best to you and your very excellent staff,
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After a frustrating round of non-customer service from Omega, I searched the internet and came upon Watchrepair.net. My Omega Seamaster was running fast and needed a overhaul. Jeff Herman assured me that the watch would look "good as new." I've worn this watch everyday for six years, so I was a bit doubtful. Due to the attractive price, I also opted to replace the crystal. When Jeff returned the watch, I learned that he wasn't just a big talking salesman; the watch actually looked brand new! I checked the microprinted serial number to be sure it hadn't been switched. Upon closer inspection, I also found that a couple of deep gouges (I'm hard on watches) on the back of the band were still discernable (barely).As excited as I was about the watch's appearance, I waited more than a week to ensure the watch kept proper time before writing a testimonial. When the watch first arrived I synced it to the official U.S. Time clock. When I sent the watch in, it was gaining a couple of minutes a day. Over the last 12 days, my overhauled watch has gained four seconds total. Outstanding.Bravo Jeff!
San Francisco, CA |
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