Testimonials
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Watch Repair Reviews
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Watch Repair.net has my vote of confidence,they really did a great repair on my Tag Heuer Formula 1 Chonograph. From shipping,repair and contacting me after the overhaul was accomplished. I would recomend them to anyone who has a valuable time piece that needs to be overhalled. Special thanks to Jeff Herman President J.S.
East Quogue LI, NewYork June 2010 |
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Jeff, I want to thank you for exceptional prompt service. I Ireceived my watch on a timely basis and looking like new. For a Breitling Headwind, a model now out of production, it looks like it is new watch. In addition Your service staff should be given a big "Thanks" for their skill and extra effort. The timing was better than it was when new. Gained about one second in one week. That is amazing. I have recomended your company to others and will continue to do so. Most Sincerely, Tom Yovan
Amelia Island, Florida June 2010 |
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Like others, I was a little wary of sending my gold Rolex watch off to WatchRepair to be repaired. The only other time I did that it was to Rolex itself through a jewelry store and I felt comfortable with that. This was different, I was sending it to a place I found on the Internet and knew nothing about!
I requested an estimate and Jeff emailed and called me pretty much right away to discuss my watch. He told me what he thought the problem was and explained the entire procedure. His manner and apparent knowledge gave me confidence so, I decided to trust him. And I'm so glad I did. Communication was awesome--he kept me informed every step of the way and called me again when my watch had been evaluated. It was returned to me exactly when he said it would be (and hundreds of dollars cheaper than Rolex estimated) and it looks like a brand new watch. This watch is 25 years old and well cared for, but it had been polished and cleaned and looked like the day I bought it. I cannot praise Jeff and WatchRepair enough. I have a stainless steel Rolex that will need servicing before too long and you can bet Jeff will get my business for that one, too. Thanks, Jeff--and WatchRepair--for taking such good care of my "baby"!
Collinsville, Virginia June 2010 |
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Many years ago I had been give a Breitling Premier Chronograph that had been my uncle's from the 40's or 50's. It had sat in my desk until a few months ago when I decided to see what it would cost to get it reconditioned. I found WatchRepair.net listed by Breitling. I spoke with Jeff and sent the watch out for an estimate. The estimate was reasonable and they did an outstanding job with the repair and reconditioning. It looks like a brand new watch.
I would recomend WatchRepair.net for any Breitling service.
Dunmore, Pa. May 2010 |
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i originally tried watchrepair.net because my jeweler sent my tag heuer to the factory for repair and they told me it was "too old to be fixed". It was successfully repaired by jeff and has run well since then. I have since entrusted him with my rolex and my wife's.
pittsburgh April 2010 |
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Jeff Herman
Thankyou for the prompt and accurate service
that you promised. My Rolex Submariner was
returned to me sooner than estimated. It looks
like a new watch. I'm very pleased and
certainly will recommend you to my friends.
Thankyou again.
Peter Besgen
Rowe, Massachusetts April 2010 |
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Jeff, Thanks for setting me up with the Omega Speedmaster watch. You told me it looks as good as new and you delivered as promised. Great customer service as well. Best regards, Wil
Albuquerque, N.M. April 2010 |
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I love my Speedmaster Moon Watch. My father owned his own company that installed heavy industrial equipment, dock boards, fork trucks, conveyor belts, etc. He contracted quite a bit with government agencies including NASA. My Dad did a big job for NASA in 1971 and finished several months early. He was given the watch as a gift and thank you. He in turn gave it to me. I was a freshman in high school at the time. I wore the watch quite often though high school and college. It spent most of its life near and in the water. Somewhere in the mid 80’s it just stopped working. I feared that it had leaked and the insides had rusted out. I put in the jewelry box and forgot about it.
A couple of years ago I rediscovered it and decided it was time to have it serviced. I kept looking for local jewelers who could work on an Omega. Most places wanted about $100 just to look at it and I didn’t feel comfortable with that if it was rusted out. I kind of thought I would just buy another one until I started pricing them. I never realized what kind and quality watch I had. I started my internet search and came across Jeff’s shop and several others. I called each of them and spoke with each owner or manager and was the most comfortable with Jeff. I read some of the testimonials that were on line. He also sent me a reference list and encouraged me to call some of his references. He was the only person who encouraged me to do this. I did that as well as tracking down a couple of the authors of testimonials. I called several of them and was very happy with what I heard.
I was advised ahead of time that he would look at the watch and give me a quote. He said if I chose not to have the work done it would only cost around $29 to cover all of the postage. That was a no brainer. After looking at the watch Jeff gave me a quote and stuck with it. There were no addition items tacked on at the end. I was very glad to hear that he had an actual watch maker on staff vs. a technician who could fix it. I am so glad I didn’t trust this watch to the local jeweler.
The repair took about 6 weeks just like he told me. Needless to say I was very pleased when I saw the work he had done. The last time the watch looked that good was when my Dad gave it to me. Certainly the financial value of the watch has been preserved but more importantly the sentimental value of it coming from NASA and being a gift from my Dad. Jeff is only person I will ever trust to service this watch. I appreciate the fact that he treated me like I was doing him a favor of entrusting my watch to him. Clearly this is a person who knows how to run a successful business.
Thanks for indulging me with my personal story. I welcome any questions and I highly recommend Jeff and his company!!!
Al Stevens
North Potomac, Maryland
301-869-7738
North Potomac, Maryland April 2010 |
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I am by no means a collector or a professional when it comes to watches. I found watchrepair.net and after thoroughly checking them out, entrusted them to bring my fathers Breitling back to life after 30 years in the bottom of a dresser. They were upfront and very professional. Always and respecting my wishes.
In this day and age of fast moving society, they took the time to restore a treasure and bring beauty back to my watch.
Thank You
Michigan April 2010 |
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After a very dissapointing trip to the Rolex repair Center in NYC, I found Jeff on the internet. I called and spoke to him directly and felt very reassured by his friendlyness and professionalism. He was extremely knowledgeable and his credentials were outstanding. I mailed my rolex Date Just to him and he called me within 4 days to confirm that he had recieved my precious Rolex, and gave me a fantastic price for the repair and overhaul of my watch. He replaced a part with a genuine Rolex part, cleaned and serviced the watch. it was mailed back to me and it looks BEAUTIFUL!!!! The diamonds are sparkeling and the watch looks brand new!!!!! It is keeping perfect time!!! I will definatley reccommend Watchrepair. net to anyone who needs a repair of their fine watch. Thank you Jeff and your wonderful staff for a job well done!!!!
Peggy
New York April 2010 |
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Good Morning Jeff,
My watch arrived yesterday and I'm astonished at how good it looks and fits. If I wasn't familiar with it's history and recent condition, I'd swear it was brand new.
Many thanks for a beautiful job.
Have a great day!
Regards,
Middletown Springs, VT April 2010 |
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After doing an extensive search online for firms that clean and repair Rolex watches, I decided to contact WatchRepair.net to discuss my watch. I was quite impressed with the way Jeff handled himself. He didn't try to run down other companies, he just told me about his operation. I decided to send my watch to him. Once it arrived and was checked out, Jeff contacted me to discuss what needed to be done. I agreed to the cost and was told it would take approx. four weeks. I was pleasantly suprised when I received notification that the work on my watch had been completed and it was on the way back to me. The whole process took less than 3 weeks. I would not hesitate to recommend Watch Repair.net and in fact have done so to friends of ours.
Wichita KS April 2010 |
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Jeff,
Got my Breit B-1 back yesterday and just as you said it looks as good as new. Although its beyond my ability to detect I bet it works as good as new also. Working with you and your team was a flawless experience from start to finish—horology is alive and well and available through the web at WatchRepair.net, you combine 18th century craftsmanship and attention to detail with 21st century technology and customer service. A perfect combination!
Thanks for the great service—see you again in 3 years for my next servicing!
Honolulu, HI April 2010 |
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Jeff,
I can't thank you enough for doing an overhaul and repair of my husband's treasured Breitling watch. As you might recall, I contacted you around the 8th of December to inquire about getting it done in time for a Christmas surprise. Not only did you do an amazing job, it arrived in time to wrap and place under the tree. My husband hadn't even noticed it was gone and was so surprised. He couldn't believe it was the same watch. You did an amazing job!!!! I can't thank you enough!!!
Smyrna, GA March 2010 |
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I was very pleased with the repair and reconnditioning of my 1946 Breitling. This 64 year old watch, which had not been used for several years due to a broken main spring, looks and runs as good as new. You did a great job and I am confident that you will do equally well repairing my Seiko Lassale that I send you in the meantime.
Traverse City, Michigan March 2010 |
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As with any service done "long distance" you take a leap of faith when trusting someone with a sentimental item like a watch. I'm glad I did take the leap of faith and send my Tag Heuer watch to WatchRepair.net. It was easy to arrange and the watch (no longer serviced by Tag factory) was restored to like new condition. I mean like new condition. My son who thinks of himself as a future watch collector was convinced the watch was not my original but a new watch. He is now looking for a used watch so he can send it for restoration by your shop. Thanks again, Greg Z.
Eastern Pennsylvania March 2010 |
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Thank you very much for great service ! Jeff provide me a great service to fix my husband Omega watch. His company is the best, I will recomend all my frienda to use Watchrepair.net.
Houston March 2010 |
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Jeff,
I am very delinquent in my thanks to you and your awesome company. For your testimonial page: People, put your mind at ease and call Jeff! This is the real thing. For me, my Submariner was 15 years old and never serviced. Some bad scratches and very inaccurate. I received an expert initial estimate over the phone from Jeff. Shipping was safe, secure, and fast. Jeff keeps you informed of where your watch is at in the repair process. If things are broken, guess what - it will cost a little more. Still - superior workmanship, shiny like-new watch, accurate, less expensive, faster service, very secure, and Jeff keeps you in the loop. I would highly recommend WatchRepair.net and Jeff to my closest friends and family. CALL JEFF!
Thanks again.
Alexandria, VA March 2010 |
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My Breitling which is 13 years old had been back to the manufacturer twice in the past for service but it never worked as good as new. I sent it to Watchrepair.net when it began losing time and no longer wound automatically even on an electric winder. It was returned to me looking brand new and in the two weeks since its return it has been running better than it was when it was brand new. If I didn't know betterI would swear it's quartz not an automatic self winding. Great job and I would not hesitate to use Jeff and his team again.
Lake Worth, Fllorida March 2010 |
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WatchRepair.net is a great outfit to do business with. My watch repair was done professionally and in a timely manner. Communications were excellent and it was a pleasure dealing with Jeff. I highly recommend his services to anyone who cherishes their watches.
**PLEASE DO NOT POST MY PHONE NUMBER**
Thank you.
Los Angeles March 2010 |
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